Windows not genuine

Similar Questions

• Windows not genuine message on my desktop

  Original title: Windows not genuine

  I got this computer since November 2009.  It came with Windows 7 Home Office preinstalled.  I paid $89.00 for a Windows upgrade Express upgrade to Windows 7 Premium.  All of a sudden, 03/13/11, it popped up on the lower right of my screen:
  Windows 7 Build 7601 - this copy of Windows is not genuine.  I even checked for the new product key given me with the upgrade of $89.  Nothing works.  Why is happening out of the blue?  Another screen pops up saying you can be a victim of software counterfeiting.  To use all the features of MS Windows, IE. all the updates of Windows updates, download the latest updates, receive product support.  Your copy of Microsoft Windows must be validated as authentic.  I hope there, can someone help me with this.  Thank you very much

  Hmmm, should be ok.  It looks like microsoft.

  Are you located in one of the countries listed?

  I hope that you have not shared this key with anyone. The key can only be used on a single computer.

  I'm puzzled. go to the class forum that looks like the only way this will get sorted. Darin is the only one I know who has the tools to analyze your key. He works at microsoft. Also, I could be wrong on the error code.

  http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

  A thought more: makes the button in the report match the anytime upgrade button, you received in your email?

• Windows Activation Technologies - Windows not genuine

  I run Windows 7 Home Premium SP1 on a desktop HP refurbed for over a year.  And now, as everyone (or what it seems), I get the pop-up Windows not genuine mandatory.  He started just as I was leaving for a trip of 6 days; I fired, but if have pop-ups.

  According to the update history:

  KB3004394 has "successfully" installed on 10/12/14

  KB3024777 has "successfully" installed on 12-12-14 (I left early this morning, back last night)

  KB3004394 or KB3024777 appears in the updates installed (as I believe Microsoft intended)

  Windows system proclaims "Windows is activated".

  Here are the results of Diagnostics...

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {13D2793C-906F-4F0E-AD7D-A36484CC0239} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {13D2793C-906F-4F0E-AD7D-A36484CC0239}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-2797114105-896338279-1757718200Hewlett-PackardRfrb h8 - 1360 tFRIEND7.1520120702000000.000000 + 000656D3C07018400FE04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
  Installation ID: 007376661122184883014732143133825656587584275092559350
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 1
  Trust time: 18/12/2014-10:23:05

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 12:11:2014 20:07
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln02KUYy2HJSNoqfYj00NFBalmM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  DBGP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  FPDT SLIC-CPC HPQOEM
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC
  LAURENCE HPQOEM SLIC-CPC

  Any help is greatly appreciated!

  Mark

  Select Start, all programs, accessories, right-click right-click command promptand click run as administrator on the menu drop-down... Type cd\ and press ENTER. Type "chkdsk c:/r" without the quotes and press ENTER. Make sure you include the spaces indicated. Enter it when asked if you want to run chkdsk on restart the computer. Type exit, press ENTER, and then restart the computer.

  Please run the SFC system and say if she cannot fix corrupted files: http://support.microsoft.com/kb/929833

  Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode.

  Please download and share with everyone your event to your OneDrive Viewer Application copies of your System and logs and post a link here.

  To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do the same for the application log. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

  For assistance OneDrive see paragraph 9.3:
  http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

  General remarks on event viewer
  http://www.gerryscomputertips.co.UK/syserrors5.htm

• Windows 7 Build 7601 this copy of windows not genuine error appeared on the office 20 minutes ago.

  Error 'Windows 7 Build 7601 this copy of windows not genuine' appeared on my computer laptop office 20 minutes ago. This software is authentic. She started to date, with laptop, gateway. I had this installed for more than a year and its use. It's the first, this message appeared.

  What can I do to get rid of the message AND make sure I'm getting good updates of Windows and other forms of support that goes hand in hand with genuine Windows software?

  Thank you in advance.

  Hello wolfields,

  Check out this link: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-is-showing-as-not-genuine/cbd43297-0e4d-458c-8487-9168c4cd668d

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Activated Windows not genuine, SFC/scannow fails

  Hello

  I use DELL Latitude and the windows 7 is installed at the factory.

  It all started when...

  2-3 weeks ago I noticed that my dialog box of Windows features on/off was empty. My updates were not running and MS Windows Essentials was also not corrupted. Maybe this happened after I connected a corrupted USB.

  A registry entry connects to Windows features on / off did not open. "Access denied" I'm sorry that I forgot that we... It had something to do with loading the hive of COMPONENTS . Loading, it does not solve the problem, or perhaps I couldn't load it too.
  So, I asked my friend, running Win7 genuine. He sent me his hive of COMPONENTS . I do not replace the old, I just loaded the new hive of desktop COMPONENTS . This helped. And I was able to enter in the registry tree, but was not able to find the entrance to what I was looking for. Somehow, Windows update has started to work, but I couldn't get Windows features box and nor, I could install Microsoft Essentials. There was error.
  SFC/scannow always gave error "Windows resource protection could not perform the requested operation"

  I do not, at least that update my windows was running again... So, I continued using my PC.

  A week previously, Windows not genuine box began to appear. I tried to solve online. He asked me to download the file WindowsActivationUpdate.exe . I tried to install it, but he said: "this update is not applicable to your computer"

  I tried 3 SLUI and entered the product key. It said "Windows Activation with success", but not authentic Windows error re-appeared next time that I'm logged in.

  Any help?

  How many days should I until windows is no longer available for use?

  Thank you, Mr. Cornell.

  He told me that the key is invalid and asked for the activation of the phone or another key...
  I typed the same key and it worked. !!

  No non-genuine message now.

  should I start another thread on windows power features?

• copy essential Microsoft windows not genuine security statement

  I bought computer desk with pre installed p6521n windows7home base in December 2010. Now, Microsoft Security Essentials statement on turn on computer that this copy of windows is not genuine. What is this problem. Please help solve this problem.

  maggharv wrote:

  I bought computer desk with pre installed p6521n windows7home base in December 2010. Now, Microsoft Security Essentials statement on turn on computer that this copy of windows is not genuine. What is this problem. Please help solve this problem.

  Did this happen after the upgrade to Windows 7 service pack 1?

  You can activate your copy by phone. Use the OEM Windows 7 key on the sticker on your PC microsoft.  Here is a link to the Microsoft product activation Solution Center.

  Best regards
  ERICO

• Software Windows not genuine even if bought new at HP in the trustworty shop

  I read a few questions about this already but not not yet found a good answer.
  I bought a new laptop about two years ago in a good shop in the United Kingdom (PC World).
  He came with preinstalled software and works since then.
  Now, I get this message that my software is not genuine.
  My computer still has download and install windows updates. What should I do?
  I don't see why I should buy new software if the previous came with the laptop and is 100% reliable. Another solution?

  Thank you!

  Just by the way, there are several things that can trigger this message.  If your system clock is not synchronized with the server, it can.  If you have modified a theme files, it can also trigger this alert.

  MS, you can call and they will guide you through it. I have only the North America support number, but they can probably provide you with correct. North America: (800) 936-5800

• 6605 cell "windows not genuine" HP Pavilion phone in support is a joke!

  I need help, seems that the computer portable pavilion 6605 wants to keep telling myself that I use the version of windows is not genuine. It's already happened and I called support and they give me a number, and it works. This has happened about 4 times since I bought this laptop. However this time they say I have to buy an extended warranty because they can not help me unless I do. It's their fault, and they expect me to pay for it. Anyone know what I can do to save the correct product key?

  Well, I have the solution but first Nascar4u? I buy a computer with pre-installed software and ask accusingly why I think that there is someone elses fault? Really? Let me see, uh, I can't not software preloaded uh! and as has been pointed out by the distinguished Professor 'this topic is popping up more' on the forums from everywhere, so I can't be the only one to have a problem then...

  In any case move my problem seemed to be double first Microsoft to aggressive with their quest anti piracy and greed of the HP Support! the first problem solved thanks to a free technical support offered by Microsoft, and here is the solution! Re-enter just your microsoft product key when the real message, then when and if it reappears with a color error or another real popup back then and restart and congratulations, you are without using a real microsoft product ta - da. See

  MS as a fairly simple solution but that is very, very, very annoying! which brings me to the second problem phone HP in support and they want to buy a tech support package to even begin to help me with this apparently simple solution. Lets think about this, lets see this problem apparently happens all the time and the solution is apparently simple, so instead of offering this simple solution for its customer base for free to promote oh lets say goodwill amung is the customer base HP phone support would rather extort customers thusly to upset their customers, hmmmm , cant really stupid problem, so my solution to this little problem is not not to face the beast again. In my particular case, I'll write a letter to HP about this whole situation and the simple solution. I will use also does that little cost them greed and in my case I happen to have a little corporation that uses several HP products and all must be renewed in May. I'll spend time between now and then research different brand names, you know something other than HP to replace these. I could kill two birds with one stone and simply convert to Mac (if people wernt so pretentious mac) but I guess that now everything's on the table. Thanks for letting me rant problem solved and nascar4u, ' then he someone of another fault that YOUR OS is messed up "really? In any case thank you for your forum and thanks for your input Mike.

• Windows not genuine question

  Question

  Windows is not genuine

  I have a black screen and the words "windows 7 build 7601 this copy of windows is not genuine" How can I get rid of this?

  Bridget

  I suggest that you run the Microsoft Genuine Advantage diagnostic tool in normal mode (not safe mode) and copy and paste the results into a response for further analysis:

  http://go.Microsoft.com/fwlink/?LinkId=52012

  Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.

• Windows not genuine, neither Microsoft nor the store that I bought, I have some help

  Hello

  I have a hp desktop computer with Windows 7 pre-installed.

  He started to say by saying that Windows is not genuine. I spoke to Microsoft and they said my product key (which is not on a sticker, but I got the computer) is an OEM manufacturer that has been blocked, and I need speaked to where I bought the pc since. So I talked to the shop and they said that Microsoft can do anything because they possess the rights and ive basically been bouncing between since then. I don't know what to do, my computer has since refused to connect to the Internet, despite picking up signals and rattling Web sites, but when I try to use a browser says there is a problem with the DNS and the computer does not have an IP address? Any help would be greatly appreciated.

  I already told you that that key you extracted is a complete red herring.  It's meaningless.  It is not a product key that can be used for activation.  These utilities for key recovery should really explain their limits - they can get a product key that has been entered manually and which does not apply to Windows pre-installed & so.

  If there is no CoA sticker anywhere it has been removed.  Someone stole it to you.

  - - - - - - - - - - - - -

  A technical problem is causing your computer signal that it is not authentic to fix this technical problem should come first.  If you were able to solve the problem of internet connection and follow Gerry / suggestion of Christmas Paton on the Validation Code online cached then that would be your best solution.  Search this forum for the symptoms that prevents you to connect.  [If you think that something as simple as to reinstall the card driver LAN/WiFi could solve these problems]

  - - - - - - - - - - - - -

  Your only remaining option is to use restore factory has explained in the manual of the computer.  It doesn't have a product key to activate it, it activates.  This will overwrite all of your hard disk, so you'll need to backup all of your own files & Setup file downloaded on an external drive.  You will also find it useful to work your way around panel & each of your applications first to take notes the settings you have chosen in each of them - this can significantly reduce the resettlement effort.  You will also need to verify that you have a record of the product key for each of your applications to use during their relocation.  You will be horrified by how long it takes to get your computer to where it - while restoring factory takes less than an hour, working your way through reinstalling each application now and make all the settings to the top of the windows & each application can use up to several days.

  Once you're back up & running, start making regular system images.  They allow you to go back in time on your computer.  If I were in your current location, for example, I could "restore" a picture of a couple of weeks before this technical problem appeared and I would be back in half an hour.  If you don't have a single hard drive then you might consider "Division" he behave as two disks so that you can separate the OS & applications for your data - this will reduce the size of the system images and the time it takes to make them.

• Windows 7 - build.7601 black screen copy Windows not genuine.

  Hello

  At my laptop 5 years and have not had a problem until last week, for days shut down he said do not clear the update of loading, this went on for days and then I managed to get rid of him restore to an earlier date, I thought it was ok, but now I have a black screen with background of words just say that my windows 7 is not genuine build 7601 :

  I have a Dell inspiron15R, software already loaded.

  Ive tried typing my product key when prompted but it does not work and one on my battery compartment is very thirsty, but I think I got the numbers, but who have not yet tried.

  After reading a lot of other messages, I'm just confused, that I can't change my key on the computers tab, properties etc. that are grayed out. This is information on diagnosis I hope someone can help please:

  See you soon

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: invalid license
  Validation code: 50

  Code of Validation caching: 0xc004c4a8
  Windows product key: *-* - QCPVQ - KHRB8-RMV82
  Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {B1D4AE93-9BFD-4FD9-B02B-FA39556E466C} (1)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.160211 - 0600
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {B1D4AE93-9BFD-4FD9-B02B-FA39556E466C}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-3324641554-3248549496-993712386Dell Inc.. Inspiron N5010 Dell Inc.. A12 20110125000000.000000 + 000ADBD3B07018400FC08090409GMT Standard Time(GMT+00:00)03DELL WN09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514
  Error: the product key is not found.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A8
  Beyond: PASS
  Event timestamp: 3:30:2016 22:48
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFaLhCsqEKuV2I66poi6PCKLilcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL WN09
  FACP DELL WN09
  HPET DELL WN09
  MCFG DELL WN09
  SSDT AMICPU PROC
  WN09 DELL SLIC
  OSFR DELL M08

  Hi Gerry

  Sorry not been back but my lappy won't let me do anything, my browser kept just close after 30 seconds.

  I took it to our local store and they said it's a common software problem and I needed to contact microsoft, I have on my PC got to them and with a link has managed to get in my lappy.

  they were doing things for one hour to be fixed and made faster for me, apparently the keys change for different downloads, they found the product key was not something like the one I had.

  So thank you for your help and advice

  At soon Jakki

• Windows not genuine 10

  What is the next step, if I have a copy not genuine windows 7

  We can only go on what you post an answer for you:

  What is the next step, if I have a copy not genuine windows 7

• Windows not genuine message

  Recently, I had to replace my hard drive and reconfigured on my computer from a backup file.  Now that I got the "Windows is not genuine message.  He only came once so far.  I do?

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Windows not genuine, even if the copy is purchased

  Hello

  Since yesterday morning I get the "Windows 7 Build 7601 this copy of Windows is not genuine" message on my HP Pavilion Elite desktop computer, I bought in 2012.

  I called Microsoft and they said that HP was blocking my copy. So, I called HP and they said they don't do that. Then I explained to HP what happened. They thought it would be a virus that was the cause. I explained that I had a backup hard drive (a duplicate of the date and image of the OS, etc. about a month ago) and the same error problem when I used this one. They said he could have "virus bomb" which has been on the system for months and go off on a date. It could also be in the BIOS.

  I ran a MalwareBytes scan and an Adaware scan. Two of them are some malware that has been removed, but the problem remains. I am running «Microsoft Security Scanner»

  Anyone know how I can fix this problem? Are there known viruses or malware that are known to cause this problem?

  Extra, a month ago I had the motherboard replaced by a professional computer company. The other motherboard has been damaged due to power surge, possibly. The replacement is not an upgrade. But it was a month ago, and everything was working fine until yesterday.

  I run MGADiag.exe. Here is the code:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.140303-2144
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-3Q6C900359-OEM-8992687-000102S-1-5-21-1546432434-2065619200-2593282358Hewlett-PackardPPPPP-CCC#MMMMMMMMAmerican Megatrends Inc.6.0720100519000000.000000+00061243807018400FC04090409Central Standard Time(GMT-06:00)03109  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
  Installation ID: 020661662006079210566371112016274214731226143913191860
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 3Q6C9
  License Status: Notification
  Notification Reason: 0xC004F057.
  Remaining Windows rearm count: 3
  Trusted time: 9/9/2014 9:37:18 AM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 9:8:2014 14:09
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAAABAAEAAQACAAAAAwABAAEAln0smnbIqPw0E8QxYj0CTA6c3uIKTVxd
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name   OEMID Value OEMTableID Value
    APIC          HPQOEM      SLIC-CPC
    FACP          HPQOEM      SLIC-CPC
    HPET          HPQOEM      SLIC-CPC
    MCFG          HPQOEM      SLIC-CPC
    OEMB          HPQOEM      SLIC-CPC
    SSDT          HPQOEM      SLIC-CPC
    GSCI          HPQOEM      SLIC-CPC
    SSDT          HPQOEM      SLIC-CPC
  

  Thanks for any help!
  ... John

  Try the following:

  Click Start, right click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click on the link 'change product key '.

  Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

  COA certificate of authenticity:

  http://www.Microsoft.com/howtotell/content.aspx?PG=COA

  ??

  What is the certificate of authenticity for Windows?

  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

• Windows not genuine error message

  Type of Korean computer installed windows on a new hard drive and it seems authentic, but I get the message that Windows is not genuine. I brought him two times and he refuses to do anything.

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012