Windows Phone 8 is not detected by the computer

Hello

Recently I tried to connect my phone to my computer windows, he chrges but didn't appear on the computer.ive tried to connect my ch yoke, but it will not pick up. Ive tried uninstalling the usb device controllers manager but whil im making it run on my keyboard and mouse.

Help, please

Original title: Usb port giving power but not showing devices

Hello

Thanks for posting in the Microsoft Community Forum.

I appreciate your efforts to resolve the issue. According to the description, I understand that you can not see your phone in windows Explorer when you connect to the USB port. This could happen have come into conflict with the existing application in your computer. I can understand the frustration when things don't work as expected.

I would like you to provide us with more details so that we would be able to find the root cause of the problem:

  1. What is the brand and model of your computer?
  2. What is the brand and model of your phone?
  3. Were you able to see your phone under Windows Explorer before?
  4. You have recently made any changes to your computer?

In the meantime, I suggest you try the method:

Method 1:

Try running Microsoft fixit to hardware devices do not work or are not detected in Windows.

Follow the link:

http://support.Microsoft.com/mats/hardware_device_problems

Try to connect to another USB port as well and check if it is detected.

You can also read our article on Windows Phone 8 is not detected by your computer

Hope this information is useful. Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

Tags: Windows

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