Windows Phone Scam 19/03/12

I received a call from someone who said they were by Windows. They asked my computer acted insane (he had) so I listened. I thought it was suspicious that the display of the phone number was a Seattle area number (206) 456-0661 but when I asked the man named Justin when he called, he said somewhere to the East. I thought it was a scam, so I asked for a callback number. He gave me the number (315) 636-4810 and when they answered, I asked and was transferred to Justin. He sounded like he was from the India and I could hear the backround sounded like a call center. I stupidly gave my ID to the computer and it started fishing around my computer. Employment of sales came and I knew it was a scam. My question is that he does not have access to my computer? I haven't used this computer since. I called the local FBI Office and was surprisingly said, "they don't handle this." Someone tell me if my information is at risk if you please. What should I do?

I live in Switzerland and tonight was a call similar to the one described above and told him her phone number and he gave the same as above, but he said he was calling from New York. He wanted to fish around some of my files on the computer and told him '' not possible. '' Then I started to ask him some hard questions and he hung up. If the FBI does not investigate these people and what they do, then who will do it?

Tags: Windows

Similar Questions

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    I got this phone call once a week.

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    It's a scam.  Next time you receive such a call, tell the caller you declare calls to the police as harassment for fraudulent purposes... maybe they'll leave the call.

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://www.mypchealth.co.UK/GuideScam.php

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

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  • Microsoft Technical Support phone scam

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    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Scams by e-mail or web: how to protect yourself - understands what to do if you
    think you've been scammed.
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    How to recognize phishing e-mails, phone calls or links
    http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

    In the United States, you can contact the local police to the FBI, Attorney general, and
    consumer watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
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    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Nor would they know if any errors
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    Avoid scams that use the Microsoft name fraudulently: Microsoft has no
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    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    Phone scams
    http://www.consumer.ftc.gov/articles/0076-phone-scams

    Limit unwanted calls & Emails
    http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

    National do not call registry for
    https://www.DoNotCall.gov/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • phone scam?

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    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Scams by e-mail or web: how to protect yourself - understands what to do if you
    think you've been scammed.
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    In the United States, you can contact the local police to the FBI, Attorney general, and
    consumer watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
    (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Nor would they know if any errors
    It exists on your computer. So those are the frauds or scams to get your money or
    worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently: Microsoft has no
    for you unsolicited telephone calls help fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Computer phone scam?

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    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. Hanging up was the right thing to do.   :)

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

    It is best to think of what you see in the observer of events as events (where the name) instead of all being errors. For more information, please visit:

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  • Microsoft Phone scam

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    -------------------------------------------

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
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    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
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    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
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    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
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    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Technical support phone scam?

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    Hello

    Of course, it was a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Phone scam Australia - information and report

    My husband received a phone call earlier today, a woman with a strong Indian accent, saying she was from the Windows Support on behalf of Microsoft.  She said our computer had sent several error messages to Windows and the computer would crash in 24 hours.  He doesn't know even how to activate it, so he asked her to call back after work, when I'm home.  She recalled, and I said that I was eating so she could call back in an hour, because it sounded suspicious and I wanted to check online and see if I could find out whether it could be legitimate or not.  I saw the warning on the site of Microsoft Australia and also google and read a lot of posts about people getting ripped off and I have taken note of what they would ask.  Nancy recalled, and said she would put me through to a technician who could help me solve my 'problem '.  A man named Patrick, very strong Indian accent, asked me to do a number of things to get to the place where I could look and say that I could see triangles of gold and files with red crosses next to them and I said yes, even though I had yet to open anything.  He said there would be a single registration fee and then it could set.  I call it a lie you know what and a few other choice things and hung up, but I managed to get the company name and website address, if they are real, and they are as follows:

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  • Support of windows phone call pretending

    I received a phone call from a person who said she was from the Windows Support. She said she wanted to talk about a problem with my computer. I never give information to unknowns, I told her that I don't have a computer. She insisted and said she has a computer registered in my name and added my name to me, just in case I didn't know how to spell!  I insisted on the fact that I don't have a computer, which she hung up without even a goodbye. The phone number that appears on the screen of my phone was as follows: + 971 2 179 514 (the code is that of the UAE, Abu Dhabi, to be more precise). I know that Microsoft may have something else to do, but it would not be a good thing if the authorities took a peek in these crooks/scammers / con artist Set up or in other words the CALL CENTERS that prey on the innocent and unsuspecting of honest people? Isn't this why do laws exist?

    I am seriously alarmed when I get a call from an Indian woman highlighted one of the Gulf countries to find that they have information on me and my computer.
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    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

    It seems that the only info. the woman had been your phone (obtained from the phone book?) number and was just guessing that you got a PC (make most of the households in developed countries).

  • Alleged windows phone representative called to say that my computer was doing a lot of mistakes

    original title: representative of Windows Phone?

    I have an old Dell laptop with Windows XP. A person named [(510)943-3040] a Mark called and said my computer was a lot of mistakes and has been infected. If I turn on my computer, it would be happy to turn it off for me.  I get a lot of error messages - send error report, for example, but I don't think you would contact me in this way. Am I wrong? What should I do if he was right? John Clark

    It is a phishing attempt! Do not give any information.

    Reported people on these calls for a person who represents Windows (note: not Microsoft).

    It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

    Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

    Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!

    On another note, if you encounter any problems with your computer, please do not hesitate to post a desription of situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

  • guarantee for the Windows software scam

    Hello

    I received a phone call from someone claiming to work for windows. She said I had a lot of things and viruses on my computer and my computer works more slowly usual I foolishly believed her, despite having norton antivirus 360.
    I tried all the other posts and like them they asked me to put a code 6 digit via logmein123.com or something like that and had access to my computer.
    I was watching all the so-called "technician" was and he has downloaded a program advanced spyware, to show me all the problems I had with my computer and then conducted an audit of the cmd which showed that my windows software guarantee was exhausted, and for him to solve these problems, I had to renew the software warranty.
    I found it quite odd, as well as on the audit of the guaranteed cmd was spelled 'guarantee' and she kept insisting on the fact that I renew the law at this time there. Finally she gave me a phone number to call him back on.
    Now, after seeing this site, I think it was a scam. I got my dads cancelled card, but I will keep an eye on my own bank account. My main concern is that potentially can they do with the little information that I give to myself which was my full name, email address and mobile phone number and no matter where or who can I report this incident?  Also could they have downloaded spyware or viruses at the time, they had access? I tried the site police report puts fraud but they do not specifically ask about myself and about what details have been taken.
    I am particularly concerned that they could use my name and hack my email address. One last question, is that I tried to do a system restore to put the computer to a previous period of time, but whenever I tried it said that it did not work. I have to restart the whole windows vista for nine?
    Any help or advice would be much appreciated. Thank you.

    Hello

    I received a phone call from someone claiming to work for windows. She said I had a lot of things and viruses on my computer and my computer works more slowly usual I foolishly believed her, despite having norton antivirus 360.
    I tried all the other posts and like them they asked me to put a code 6 digit via logmein123.com or something like that and had access to my computer.
    I was watching all the so-called "technician" was and he has downloaded a program advanced spyware, to show me all the problems I had with my computer and then conducted an audit of the cmd which showed that my windows software guarantee was exhausted, and for him to solve these problems, I had to renew the software warranty.
    I found it quite odd, as well as on the audit of the guaranteed cmd was spelled 'guarantee' and she kept insisting on the fact that I renew the law at this time there. Finally she gave me a phone number to call him back on.
    Now, after seeing this site, I think it was a scam. I got my dads cancelled card, but I will keep an eye on my own bank account. My main concern is that potentially can they do with the little information that I give to myself which was my full name, email address and mobile phone number and no matter where or who can I report this incident?  Also could they have downloaded spyware or viruses at the time, they had access? I tried the site police report puts fraud but they do not specifically ask about myself and about what details have been taken.
    I am particularly concerned that they could use my name and hack my email address. One last question, is that I tried to do a system restore to put the computer to a previous period of time, but whenever I tried it said that it did not work. I have to restart the whole windows vista for nine?
    Any help or advice would be much appreciated. Thank you.

    If someone calls you to start something like this (technology based or not) – chances are it of a scam. Companies best-known do not make cold calls or pretend to know what is the problem with your system until I talk with you in detail or seen.

    Format your system (factory default restore).  How to do this depends on the system and gave you the methods OEM (computer manufacturer).  You can then restore your data from a backup.

    Change all your passwords (online and offline).  I recommend 15 + characters made up of at least three of these four things: uppercase letters (A, B, c...), lowercase letters (a, b, c...), numbers (1, 2, 3...) and symbols (!, #, $, &...)

    Contact all your financial institutions and warn them that you may have been scammed - ask them to score your accounts to help prevent/monitor out of the ordinary transactions.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  • WINDOWS PHONE CALL RE VIRUS

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    I DON'T HAVE TO PAY ANYTHING UNTIL WEDNESDAY.  THEY WILL THEN RING ME ON BEHALF OF DETAILS ETC.?

    IS THIS CORRECT OR A SCAM THANK YOU

    Microsoft never call anyone. You have been scammed. Begin to change passwords and all that makes you vulnerable. Online banking services. Bill paying. Credit card information. All these are threatened.

    It's a real call from Microsoft?
    http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

    Avoid scams to phone for tech support
    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  • Divine group phone scam

    I got a call this morning from someone who said they were technical support for all users of Microsoft and proceeded to take control of my computer and show me a bunch of errors on my computer and I was in danger of my emails being hacked. They said to my computer license had expired and that's how they got my phone number.

    They simply call random numbers and now your computer has been compromised.

    Quietman, see: I was hacked... What should I do?
    http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

    Download the free versions of these tools. First check the updates and then run a full scan with each.

    Malwarebytes Anti-Malware
    http://www.Malwarebytes.org/products/malwarebytes_free

    When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

    AdwCleaner
    http://adwcleaner.en.LO4D.com/

    SuperAntiSpyware
    http://www.SUPERAntiSpyware.com/

    Junkware Removal Tool (free)
    http://www.bleepingcomputer.com/download/junkware-removal-tool/

    This is a scam that last for years. Microsoft never does unsolicited phone calls.

    Is calling, Microsoft, a scam?
    http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

    Report a scam to technical support
    http://support.Microsoft.com/reportascam

    It's a real call from Microsoft?
    http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

    Avoid scams to phone for tech support
    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Do not fall for phony phone technical support
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    Aggressive, persistent Windows tech support fraudsters continue to track consumers
    http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

    What is a certified Microsoft [or] partner?
    http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  • Tech support phone scam

    I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

    who is she

    Why is computer suddenly endangered when all security options seem to work

    who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

    Moved to Virus & Malware

    Original title:? scam company

    This is a scam that last for years. Microsoft never does unsolicited phone calls.

    Is calling, Microsoft, a scam?
    http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

    Report the scam
    http://support.Microsoft.com/reportascam

    Scams by e-mail or web: how to protect yourself
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    It's a real call from Microsoft?
    http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

    Avoid scams to phone for tech support
    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Do not fall for phony phone technical support
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    Aggressive, persistent Windows tech support fraudsters continue to track consumers
    http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

    What is a certified Microsoft [or] partner?
    http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

    And see this post by bhringer
    http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

  • phone scam - Asian speak Microsoft chap

    I'll keep this short.  Saturday, January 11, 13 evening 20.20. phone call from Indian call chap Jordan a microphone expert tec in uk, NY Bristol - said I have reviews messages sent to MS and they are there to deak with this...

    I have regarding the ID or the verification of his status and to assure him that I'll click all the clicks he needs but just need to be sure that it is legitimate.
    I ask his address that he told me he's in Bristol of New York... USA... (there is no Bristol to New York.  Maybe Vermont but not NY...
    I cut it 3 times deliberately and he gets restless I apologize sincerely, it continues and asks me to connect to the internet. I do, before I go any further than I ask him his local address, it gives me 51 Kennard road Kings wood, Bristol BS15 8EB. , I cut him again. It has rings back I say he didn't there has no Bristol to New York he apologies and sorry to say he meant Birmingham, no, sorry error of Bristol.  I say I would give her a ring of my magic Jack and ask for her number, he gives me a number of bristol which is his Office I confused with number removed from the screen before writing this (so annoyed) situation this chappy is supposed to be.
    in any case, he talks to you through the events window and you repleat gets him what is on the screen and asked to find the delete button, on the right click of the warninng error. There is no apparaently and him say it is serious and then enlisted your help to give him access to your pc by quoting ' WWW.JOIN.ME IT SAYS AFTER HAVING typed THIS one back and complete other details I ask how is - it cost me at the time leave just to get this done first, he replied.»   I hang up and let him hang.   and report the scam to the meeting.
    don't fall for this guy they get really angry when you request approval and verification of the work... my 3rd call in a month...
    I need to run excuse any spelling etc. die of hunger... Thanks, hope this helps someone.

    Hello

    Thanks for the post.

    It is one of multiple scams like him on the Net

    And here's what you need to do if you fall for it.

    We have all the errors and warnings in our Event Viewer

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You are the only person who knows if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  • See you soon.

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