Windows Photo Gallery can't open the photo scanned, says not supported

Windows Photo Gallery

I scanned my curtain to the Windows Photo Gallery, so I can take a picture of the pattern on the curtain.  It seemed ok scan but when I try to open it I get this message: "Photo Gallery can't open this photo or video.  The file format is not supported or you do not have the latest updates to the photo gallery. "I see no updates and it is a jpeg so why don't it opens?


You can open the scan with Windows Paint?

You scan from within photo gallery?

... File / import from a camera or scanner...

Have you tried to save the .jpg scan to a folder
and then add the folder to the Gallery?

... File / include a folder in the gallery...

Tags: Windows

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