Windows Photo Viewer cannot open this photo because Photo Viewer does ' t support this file format, or you do not have the latest updates to Photo Viewer

Others have had problems similar to mine and I read all the posts but nothing seems to solve my problem.

I saved a bunch of pictures in a folder on an external flash drive that were originally attachments in e-mail messages. They run very well on the disc and I opened and one closed the reader a couple of times but now I can't seem to open it in the viewer of photos or any other viewers. I have other pictures on the same drive in other folders and they open without any problems.

The first time it happened I display thumbnails but could not open them. I just insterted my flash drive to see what was going on, and now I can see only 3 thumbnails on a total of about 50 photos. A lot of disk space too.

Any suggestions anyone. Thanks a lot if you can try to help him.

Hello pentax12,

It should not make difference if the folder has been shared or not to see the photos.
I suggest you see if you can copy them to the hard drive and then try to open in the Gallery of photos or a different default viewer.

Let us know.

Thank you

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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