Windows Powershell 2.0 and WinRM 2.0 for Windows Vista (KB968930) update - fail with the error 800b0100 Code

Similar Questions

• Windows 7-64 update fails with the error 800b0100 for KB3064209

  Repeat this "update and recovery" perhaps I posted in the wrong forum subdivision for assistance.

  I need help with this error. I ran FixIt and troubleshooting tool. FixIt stared at her, but the troubleshooting tool set certain elements and certain interpretations of left. The remains of the installation problem. I can not install KB3064209. Errors which remain and which are not fixed by troubleshooting tool are:

  • Missing or damaged service reg
  • Error 0 x 80070057 not set
  • Component Cryptographic Service not registered

  I don't know how to correct that elements. Any ideas?

  Thank you in advance,

  VIC

  Overtaken by events: win 10 installed successfully.

• Update for Windows Vista 64 b failed with the error: 80070005

  Update windows 64B is now impossible because I see an error code 80070005. I tried to work on my admin account, but even who could not fix this update. On the internet, I've seen a lot of questions unanswerd (UAC) for a problem like this.
  The following things could not solve the problem:

  • Tune up utilities
  • Availability of system updates tool
  • fix Microsoft (search for problems of sound and WV64 update)

  Another problem maybe caused by the present is: there is no sound on the PC.
  who knows the answer?

  The update works again! I downloaded everything manually. Thnx

• Update for Internet Explorer 8 Compatibility mode list for Windows Vista (KB982632) cannot install with the error details: Code 80070490 & also update for Windows Vista (KB981793) with the details of the error: Code 80070490

  I am running windows vista Home premium, on a system 32-bit HP Pavilion dv9700 op.  I have internet project 8 service pack 2 of windows and norton security suite installed on my computer.  I do not understand why these 2 updates keep do not install unless it didn't, but they are listed under important updates in the windows updates, can you please help me, maybe I don't have not enough memory on the left?

  Thank you!

  Windows Update error 80070490

  If you receive the Windows Update 80070490 error, it means that a file (CBS Manifest) that is needed to install updates is corrupt. To correct this problem, you will need to repairWindows. RepairingWindows will not damage your personal files or the programs that are installed on your computer.

  The System Update Readiness Tool for Windows can correct some conditions that causeWindows Update error 80070490. You can access and run this tool by reading this http://support.microsoft.com/kb/947821 on the Microsoft Web site.

  If the system update readiness tool solves the problem, you need to repairWindows. RepairingWindows will not damage your personal files or the programs that are installed on your computer.

  Once you have completed the repair, you will need to restart Windows Update to install updates are not included on the installation DVD. RepairWindows, follow these steps:

  1. Close all programs and restart your computer.

  2. Insert the DVD into your disc drive. Wait for the installer to start. If the installation program does not start automatically, follow these steps:

     1. Click on start and type Drive: \setup.exe in the search box. ReplaceDrive with the letter of the DVD drive of your computer (for example, D:\setup.exe).

     2. List programs, click Setup.exe.

  3. Click on install now.

  4. Click go online to get the latest updates for installation (recommended).

  5. If you are prompted to do this, type the Windows product key.

  6. What type of installation you want? window, click upgrade.

  7. Once the installation is complete, restart your computer, and then run Windows Update.

  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I get a repeated error on install Platform Update For Windows Vista (KB971644). Fails with the error code 80073AA2. Installation comes from Windows Update.

  Windows Update loops round and round constantly to not set up correctly, then restores the changes

  Do I need to install the System Update Readiness Tool KB 947821?

  Probably not: I had a lot of doubt that SP2 is installed if KB947821 has not already been installed.

  Given that this problem is after a fairly recent install of SP2...

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been postponed until February 26, 2010, so move on! Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack <=pick this=""> ).

  In the case opposite & whereas KB971644 is NOT a security update, you can simply hide the "thing":

  1. stop the automatic updates service:

  Start > Right click on run , and then select run as administrator > services.msc (type) > [OK]
  Double-click automatic updates > click stop
  (Stopping the service will take a moment)

  2 remove the contents of the download folder:

  Start > Right click on run , and then select run as administrator >
  (type or copy/paste) %windir%\SoftwareDistribution > [OK]
  Open the download folder and delete its content
  Close the window.

  3 start | Control Panel | System maintenance and (if you use Classic view, skip this step). Windows Update |  View the updates available (or Select the updates installed): right click on the (platform) update for Windows Vista (KB971644) | Click hide update | Confirm the prompt UAC (User Account Control), if any, & OK your way out.

  4. start the automatic updates service:

  Start > Right click on run , and then select run as administrator > services.msc (type) > [OK]
  Double-click automatic updates > click Start
  (Stopping the service will take a moment)

  =====================================
  To restore/show updates for Vista: Start | Control Panel | System maintenance and (if you use Classic view, skip this step) | Windows Update | Restore hidden updates: Find and select the update you want to install. Click restore. You can now select once again it and install through the normal process.

  NB: If KB971644 were available for download/installation manual (and is not), I would have you try it.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows 7 Vista 64 update fails with the error of McAfee Personal Firewall, which is not installed

  This question has been previously published, but doesn't seem to have not been resolved for my case. I have hired McAfee and they ran through their bag of tricks does not.

  The upgrade of Vista 64 Ultimate 64 Windowns fails due to McAfee Personal Firewall. However, this application has been uninstalled and also used the McAfee product removal tool. The error continues.

  I disabled all services at startup, which did not solve the problem.

  I am looking for the specific trigger for this error. What you looking for Win 7? It is a specific registry entry?

  Use the McAfee removal tool to remove it completely from your computer:

  McAfee removal tool - uninstall of McAfee

  Also search in Program Files and Program Files (x 86) for all McAfee files and delete them.

  Also perform a clean boot:

  http://support.Microsoft.com/kb/929135

• SP2 for Windows Vista will not install. Receive error 800b0100 code. Windows Update has encountered an unknown error.

  SP2 for Windows Vista will not install. Receive error 800b0100 code. I already tried all possible solutions - disabled and even uninstalled McAfee Firewall disabled, ran the CheckSUR repeatedly (see below for the final analysis), tried to install from windows update, also downloaded the stand-alone MS pack, tried selective startup and hidden States of services, still nothing. It has been 2 days work on this. Help, please!

  =================================
  Preparation of control system was updated.
  Binary version 6.0.6002.22202
  Package Version 6.0
  2009-10-24 12:36

  Checking Windows Service Packages

  Checking of manifests package and catalogs

  Checking package Watchlist

  Watchlist checking

  Checking packages
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum

  Control components store

  Summary:
  Seconds executed: 1241
  Found 4 errors
  CBS MUM lack count: 4

  Unavailable repair files:
  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.cat

  Hello Yiratr,

  Thank you for using the Microsoft answers Forums.

  Solution:

  Follow the steps in the web link below.

  http://support.Microsoft.com/kb/956702

  That should do the trick for you.

  Thank you.

  Kind regards

  Augustine.

  "URGO".

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO

• (KB2378111, 12.0 MB, published 12/10/10) for Windows Vista security update failed with error 800b0100.

  Update of security (KB2378111, 12.0 MB, published 12/10/10) for Win Vista failed with the error 800b0100. Failure of several attempts, power, played external parser M.S., downloaded System Update Readiness Tool, saved the file on the desktop to install proxy server disabled by bike. Nothing has worked.

  Start a help tickethttp://support.microsoft.com/common/international.aspx?rdpath=1&gprid=9860>

  See the section "How to get help" of http://support.microsoft.com/kb/2378111

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  Or you can...

  Start a free Windows Update support incident email request:https://support.microsoft.com/oas/default.aspx?gprid=6527

  Buying to meet problems installing Microsoft security updates also can visit the following page for assistance:https://consumersecuritysupport.microsoft.com/

  OPTION has:

  • 1. open IE 32-bit (only) to https://consumersecuritysupport.microsoft.com/

    2. click on security updates aren't installed properly

    3. on the resulting page, click CONTINUE

    4. Select an appropriate country and language, and then click CONTINUE

    5. click on the option support by PHONE or email.

    OPTION B:

    Start an email from Windows Update support incident request for free

    https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

  For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx

• Update Windows again me that there are 11 important to install updates. It fails with the error 80070490, Code and Code 80073712.

  Original title: update Windows problem on Vista 64-bit

  My Windows Update repeat me that there are 11 important to install updates. It fails whenever I have try running with 80070490, Code and Code 80073712 error.

  I tried the Windows analysis tool, the difficulty it tool Microsoft and the web site Microsoft Fix It I have have also run a registry cleaner and that he would follow the instructions of Microsoft to solve the problem of Windows Update by editing the registry, but I get 'Access denied' when ordering fast, even though I checked all permissions.

  The updates are:

  Update for Windows Vista for x 64-based systems (KB972145)
  Update for Windows Vista for x 64-based systems (KB2633952)
  Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 for x 64 (KB2572075)
  Update security for Windows Vista for x 64-based systems (KB2564958)
  Update for Windows Vista for x 64-based systems (KB970430)
  Update security for Windows Vista for x 64-based systems (KB2378111)
  Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x 64-based systems (KB968930)
  Update for Windows Vista for x 64-based systems (KB2345886)
  Update security for Windows Vista for x 64-based systems (KB967723)
  A security update for .NET Framework 3.5 SP1, Windows Vista SP2 and Windows Server 2008 SP2 for x 64 systems (KB2518866)
  Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 for x 64 (KB2633874)

  I realize that these are not critical updates, but am concerned that, if there is a problem with the update, it will not refresh the critical updates either.

  Any help would be greatly appreciated. Thank you.

  Etherlass

  Hello again,

  Thought I would let you know that I've finally sorted this! :)

  In another forum I read a post from someone who had a similar problem and solved it by uninstalling the "failures" updated, restart the PC and then re-run the update. It worked! It had not occurred to me to try what I've assumed that 'impossible' meant that they had not installed at all, not that they didn't had simply not installed correctly and must have become corrupt.

  I hope this will help someone else who has the same problem, I've had!

  Best wishes

  Etherlass

• Windows updates fails with the error code 'E '.

  Original title: Error Code 'E '.

  What does the error code E?

  Keep saying I need updates and then fails with the E. help error code, please.

  Hi Rodrigues0406,

  1 Windows operating system you are using?

  2. What is the exact error or message code you get?

  Method 1

  I suggest that you reset Windows update components and check if it works.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Method 2

  If you're still having problems, then you can check in the history of Windows update and the updates recently installed in vain.

  Step 1:

  Check the update history to see what updates have been installed or has failed. See the link for the same mentioned below.

  See the Windows updates are installed

  http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

  Step 2:

  If you see updates failed, you can try downloading and installing the updates manually from the Microsoft download center:

  http://www.Microsoft.com/downloads/en/default.aspx

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• KB204121, KB2656405 and KB2690729 updates fail with the error Code 641

  Original title: updates in case of failure

  I have a LAN House 12 computer.  Three of the compters have Vista Home Premium (32-bit) with Service Pack 3.  These updates fail: KB2604111, KB204121, KB2656405 and KB2690729.  On one, KB2596672 also fails.  Code 641 is displayed as the failure code.  I ran Fixit, and he says that the problem is resolved, but it is not.  I also have the error message that Setup are not accessible. I can't uninstall any program, or install any program.  Windows Defender updates of work. MyOther computers with Windows XP and Windows 7 are not problems with the update.

  What is the solution?

  See my colleague Maurice RESPONSE message in this thread-online http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/error-code-641-and-code-80070641/f6fd8e12-e83a-457b-af0a-ae54a09b71b5

  If still no joy, contact System Mechanic (iolo.com) support for assistance - they are well aware of the problem caused implementation.

  Good luck!

• Windows updates failed with the error 646

  Original title: your important updates failed?

  I had a bunch of updates fail! 1 opf updates has a 646 error code how can I fix these problems? A large number of updates failed have to do with office 2007 and office 2010? Help! I don't know if it will get a faster response or not, but these are the numbers on the 1 who failed to update this morning KB951550 KB951944, 967642, SP-2-they keep repeating the same numbers approximately 4 times that say failed?

  Hello

  You can try to download and install the updates manually and check if that helps. To download them manually open the link given give the articles below and download the correct version of the update for your computer and install.

  http://www.Microsoft.com/downloads/en/default.aspx

  Before manually installing updates, configure your computer to clean up state of startup and then continue the process. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you have finished installing the updates, follow step 7 in the article to start on normal startup.

  Updates related to Microsoft Office, you can follow the suggestion given in the article below.

  http://support.Microsoft.com/kb/2258121

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• update fails with the ccr 800b0100 windows 2008 cluster

  Hello world!!! I hope you stay warm...

  I have a windows 2008 sp1 64-bit server that is running Exchange 2007 sp1 on a passive node of a CCR cluster... There are 2 groups in our org, all other servers update very well... windows firewall is disabled...

  I had one "update failed 800 b 0100" run windows update to KB969947 (which is successfully installed on all machines)...

  followed by all scenarios http://support.microsoft.com/kb/947366 ... even uninstalled my Symantec Mail Security 6 on this node... always the update fails...

  Let me know if you need more information...

  Here is the output of the system update tool...

  =================================
  Preparation of control system was updated.
  Binary version 6.0.6002.22202
  Package Version 6.0
  2010-01-14 08:07

  Checking Windows Service Packages

  Checking of manifests package and catalogs

  Checking package Watchlist

  Watchlist checking

  Checking packages
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB969947_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB969947_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB969947~31bf3856ad364e35~amd64~~6.0.1.0.mum

  Control components store

  Summary:
  Seconds executed: 391
  Found 3 errors
  CBS MUM lack count: 3

  Unavailable repair files:
  servicing\packages\Package_for_KB969947_server_0~31bf3856ad364e35~AMD64~~6.0.1.0.mum
  servicing\packages\Package_for_KB969947_server~31bf3856ad364e35~AMD64~~6.0.1.0.mum
  servicing\packages\Package_for_KB969947~31bf3856ad364e35~AMD64~~6.0.1.0.mum
  servicing\packages\Package_for_KB969947_server_0~31bf3856ad364e35~AMD64~~6.0.1.0.cat
  servicing\packages\Package_for_KB969947_server~31bf3856ad364e35~AMD64~~6.0.1.0.cat
  servicing\packages\Package_for_KB969947~31bf3856ad364e35~AMD64~~6.0.1.0.cat

  Customer experience report downloaded successfully.  Thank you for your participation.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

  FOR INFO:

  
  Frequently asked questions about the vulnerability of the Win32k - CVE-2009-2513 insufficient data Validation

  What systems are primarily exposed to this vulnerability?

  Workstations and servers terminal Server is mainly threatened. Servers could be at risk if administrators allow users to connect to servers and to run programs. However, best practices discourage you to allow this.
  
  Source: http://www.microsoft.com/technet/security/bulletin/MS09-065.mspx ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Update fails with the error 'Code 80246007"of the update and update error 'Code 8000FFFF '.

  Update for Windows Vista gives error "Code 80246007" update and error 'Code 8000FFFF' installation of Internet Explorer 8 for Windows Vista & security Cumulative Update for Internet Explorer 7 for Windows Vista (KB976325)

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

  =================

  Error when you download updates using Windows Update or Microsoft Update: 8000FFFF
  http://support.Microsoft.com/kb/946414

  When you try to install the updates on the Windows Update Web site or the Microsoft Update Web site, you may receive a "0 x 80246007" error code
  http://support.Microsoft.com/kb/958042

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update fails with the error 'WindowsUpdate_0000057E '.

  I have windows vista, but my microsoft office is 2002.

  For the latest updates of the week 2 windows keep failing.
  1 security Update for Microsoft Excel 2002 (KB959988)
  2. Update for Office XP (KB933388)

  Whenever the update fails, I get the error "WindowsUpdate_0000057E".

  I'm not good with computers and need help on how to fix this...
  

  

  When you try to download an ActiveX control, install an update to Windows or to a Windows component, install a service pack for Windows or to a Windows component, or install a Microsoft or third-party software, you may experience one or more of the following symptoms:

  • You may receive the following error message when you try to install a program or update:
    Digital signature not found
    The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been changed since then, it has been tested.
    The software you are about to install does not contain a Microsoft digital signature. There is therefore no guarantee that this software works correctly with Windows.
    Package name
    If you want to search for Microsoft digitally software signed, refer to the Windows Update Web site at http://windowsupdate.microsoft.com to see if one is available.
    Do you want to continue the installation?

    If you click Details, you receive the following message is displayed:

    Microsoft Windows
    The signature on the software package you want to install is not valid. The package is not signed correctly.

    After you click OK in the first error message dialog box, you may receive a message that States that the installation was successful, or you may receive the following error message:

    Name of the Update Package
    The cryptographic operation failed due to a local security option setting.
  • When you try to install an update or to install a service pack, you may receive an error message that is similar to one of the following:
    • Name of the Update Package
  
  The Setup program could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer.
• Failed to install catalog files.
• The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important).

  This software will not be installed. Contact your system administrator.

• The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. (Tell me why this testing is important).
• When you try to install a service pack Windows XP, you may receive an error message similar to the following:
  Service Pack 1 Setup could not verify the integrity of the file. Make sure the cryptographic service is running on this computer
• When you try to install Microsoft Data Access Components (MDAC) 2.8, you may receive an error message similar to the following:
  «"" "INF. cause installation failure: the timestamp signature and/or certificate could not be verified or is incorrect.»»»"
• The %WINDIR%\System32\CatRoot2\Edb.log may reach 20 megabytes (MB) even though the file is typically less than 1 MB.
• When you try to install a package from the Windows Update Web site or the Microsoft Update Web site, you may receive a message that is similar to the following:
  The software has not passed Windows logo testing and will not be installed.
• When you examine the file % systemroot%\Windowsupdate.log, you should see an entry for one of the following errors:
  • 0 x 80096001
  • 0 x 80096005
  • 0 x 80096010
  • 0x800B0001
  • 0x800B0003
  • 0x800B0004
  • 0x800B0109
  • 0x8007F0DA
  • 0x8007f01e
• When you use Microsoft windows update on a Windows XP-based computer, the update process may fail and you may receive an error message "0x8007f007". This can happen regardless of what type of update you select.

The Svcpack.log file may contain entries that are similar to the following:

937.406: GetCatVersion: failed to retrieve version information from C:\WINDOWS\system32 \CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.scw.cat with error 0 x 57 937.437: GetCatVersion: failed to retrieve the version information of C:\WINDOWS\Tmp.0.scw.cat with error 0 x 80092004 940.344: InstallSingleCatalogFile: failure failed for Tmp.0.scw.cat; error = 0xfffffbfe. 940.344: DoInstallation failed failed: STR_CATALOG_INSTALL_FAILED 955.125: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine, 0 error value x 2 955.125: DoInstallation: has no cancellation of registration of spuninst.exe for recovery. 962.656: cancel registration of uninstall-> Windows Server 2003 Service Pack, 0 962.656: impossible to install catalog files. 1448.406: message displayed to the user: cannot install catalog files. 1448.406: user Input: OK 1448.406: Update.exe extended error code = 0xf01e 1448.406: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
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CAUSE

This problem may occur if one or more of the following conditions are met: Log...
This problem may occur if one or more of the following conditions are met:
• Log file or database corruption exists in the folder % Systemroot%\System32\Catroot2.
• Cryptographic services is set to disabled.
• Other Windows files are corrupted or missing.
• The timestamp signature or the certificate cannot be verified, or is incorrect.
• The hidden attribute is set to the folder %windir%, or one of its subfolders.
• No unsigned installation behavior group policy setting (Windows 2000 only) is set to do not allow installation or warn, but allow installationor the policy of binary value is not set to 0 in the following registry key:
  The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
• The group policy enable trusted publisher lockdown setting is turned on, and you do not have the appropriate certificate in your trusted publishers certificate store. This group policy setting is under User Configuration, under Windows settings, Internet Explorer Maintenance, under Security, under Authenticode settings in the Group Policy MMC snap-in.
• You install Internet Explorer 6 SP1 and the update of security 823559 (MS03-023) is installed. For more information about this issue, click on the number below to view the article in the Microsoft Knowledge Base:
  828031 (http://support.microsoft.com/kb/828031/) error "the software you are installing has not passed Windows Logo testing...". "message when you try to install Internet Explorer 6 Service Pack 1
• The software distribution folder is corrupted.
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RESOLUTION

To resolve this problem, use the following methods. Once you perform the operations...
To resolve this problem, use the following methods. After completing the steps in each method, check to see if the issue is resolved before you go to the next method. If the problem is resolved by any method, you do not have to use other methods.

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Method 1: Rename the Edb.log file rename the Edb.log file, and then try again to install the program. To rename the Edb.log file, follow these steps:

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following command and press ENTER:
   Ren %systemroot%\system32\catroot2\Edb.log *.tst

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Method 2: Set the Services of cryptography on AutoSet to automatic Cryptographic Services and then try again to install the program. To set the cryptographic on AutoServices, follow these steps:

1. Start the Administrative Tools utility in control Panel.
2. Double-click Services.
3. Click Cryptographic Services, and then click Properties.
4. Click Automatic for Startup type, and then click Start.

Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.

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Method 3: Rename the folder Catroot2 rename the Catroot2 (Windows XP and Windows Server 2003 only) folder and then try to install the program again.

Note Skip this method if the operating system is Windows 2000.

To rename the Catroot2 folder, follow these steps:

1. Click Start, click run, type cmd, and then click OK.
2. At the command prompt, type the following commands and press ENTER after each line:
   net stop cryptsvc
   Ren %systemroot%\System32\Catroot2 oldcatroot2
   net start cryptsvc
   output
3. Remove all tmp*.cat to the following folder:
   % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

   If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

Important Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

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Method 4: Reregister DLL files that are associated with Cryptographic Services for files .dll registry that are associated with Cryptographic Services, follow these steps:

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following commands and press ENTER after each command:
   regsvr32 /u softpub.dll
   regsvr32 /u wintrust.dll
   regsvr32 /u initpki.dll
   regsvr32 /u dssenh.dll
   regsvr32 /u rsaenh.dll
   regsvr32 /u gpkcsp.dll
   regsvr32 /u sccbase.dll
   regsvr32 /u slbcsp.dll
   regsvr32 /u mssip32.dll
   regsvr32 /u cryptdlg.dll
   output

   Note If you are prompted, click OK .

   Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

3. Restart your computer.
4. Click Start, click run, type cmd in the Open box, and then click OK.
5. At the command prompt, type the following commands and press ENTER after each command:
   regsvr32 softpub.dll
   regsvr32 wintrust.dll
   regsvr32 initpki.dll
   regsvr32 dssenh.dll
   regsvr32 rsaenh.dll
   regsvr32 gpkcsp.dll
   regsvr32 sccbase.dll
   regsvr32 slbcsp.dll
   regsvr32 mssip32.dll
   regsvr32 cryptdlg.dll
   output

   Note If you are prompted, click OK .

   Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

6. Restart the computer.
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Method 5: Remove the hidden %windir%\System32 and its subfolders attribute

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following commands, pressing ENTER after each line:
   attrib s h % windir %
   attrib s h %windir%\system32
   attrib s h %windir%\system32\catroot2

output
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Method 6: Set a strategy without driver signature silently succeed if you are running a version of Windows 2000, set the silent success no unsigned installation behavior group policy setting. This group policy setting located under Computer Configuration, under Windows settings, under security settings, under local policies, under Security Options in the Group Policy MMC snap-in. If you are running Windows XP or a later version of Windows, this group policy setting is no longer supported. In this case, follow these steps to resolve this problem:

1. Click Start, click run, type regedit, and then click OK.

   Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.

2. Locate and then click the following key in the registry:
   The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
3. Right-click on the Policy binary value, and then click change.
4. The value data will appear in the following format:
   0000 02

   Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).

5. Click OK, and then quit the registry editor.
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Method 7: Temporarily turn off Trusted Publishers Lockdown and install the certificates to your trusted publishers certificate store you can continue to use the group policy enable trusted publisher lockdown setting, but you must first add the certificates in your trusted publishers certificate store. To do this, disable the group policy enable trusted publisher lockdown setting, install the certificates in your certificate and then trusted publishers store on the setting of group policy enable trusted publisher lockdown again. To install the certificate suitable for Microsoft Windows and Microsoft Internet Explorer updates, follow these steps:

1. Download the product of Microsoft update you want to install from the Microsoft Download Center, the Windows Update Catalog or the Microsoft Update Catalog. For more information about how to download updates from Microsoft Download Center, click the number below to view the article in the Microsoft Knowledge Base:
   119591 (http://support.microsoft.com/kb/119591/) how to obtain technical support files from Online Services Microsoft

   For more information about how to download updates from the Windows Update Catalog, click on the number below to view the article in the Microsoft Knowledge Base:

323166 (http://support.microsoft.com/kb/323166/) how to download updates that include drivers and hotfixes from the Windows Update Catalog
• Extract the package to update product in a temporary folder. The command line that you use to do this depends on the update that you are trying to install. View the Microsoft Knowledge Base article associated with the update to determine the command line switches appropriate that you will use to extract the package. For example, to extract the 824146 security for Windows XP update to the C:\824146 folder, run Windowsxp-kb824146 - x 86 - enu - x: c: \824146. To extract the 828750 security for Windows XP update to the C:\828750 folder, run q828750.exe/c t:c:\828750.
• Right click on the file KBNumber.cat to the package to update product to the temporary folder you created in step 2, and then click Properties.

  Note The KBNumber.cat file may be in a subfolder. For example, the file may be in the C:\824146\sp1\update folder or in the C:\824146\sp2\update folder.

• On the Digital Signatures tab, click the digital signature and then click Details.
• Click view certificate, and then click install Certificate.
• Click Next to start the Certificate Import Wizard.
• Click place all certificates in the following store, and then click Browse.
• Click approved publishers, and then click OK.
• Click Next, click Finish, and then click OK.
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Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates

1. In Internet Explorer, click on Toolsand then click Internet Options.
2. On the content tab, click certificates.
3. Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
4. On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
5. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
6. Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
7. On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
8. On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.

   Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

   293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
9. Click OKand then double-click the GTE CyberTrust Root certificate. You can have more than one of these certificates with the same name. Check the certificate that has an expiration date of 02/23/2006.
10. On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
11. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

    Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
• Click OK, and then double-click Thawte Timestamping CA.
• On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
• Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:

1. In Internet Explorer, click on Toolsand then click Internet Options.
2. On the content tab, click certificates.
3. Certificate authorities roots of trust tab, click the certificate you want to export.
4. Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
5. Once the certificate file has been exported, copy it to the computer where you want to import.
6. On the computer where you want to import the certificate, double-click the certificate.
7. Click install Certificate, and then click Next.
8. Click Finish, and then click OK.
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Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.

To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

1. Remove all tmp*.cat of the following folders:

   systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

   systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

2. Delete all the kb*.cat files in the following folders:
   % systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
   % systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
3. Remove all the oem *. * files in the % systemroot %\inf folder.
4. At the command prompt, type the following commands. Press ENTER after each command.
   net stop cryptsvc
   Ren %systemroot%\System32\Catroot2 oldcatroot2
   net start cryptsvc
   output
5. Restart the installation of the patch failed or the installation of the service pack.
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Method 10: Empty the software distribution folder

1. Click Start, click run, type services.msc and click OK.

Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

• In the Services (Local) pane, click automatic updates, and then click stop.
• Reduce the Services (local) window.
• Select all the contents of the Windows distribution folder, and then delete them.

  Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

• Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
• In the Services (Local) pane, click automatic updates, and then click Start.
• Restart the computer, and then run Windows Update again.
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Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP
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MORE INFORMATION

For more information about a resolution that is intended for Windows 2000 only.
For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:
281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update
This problem has been reported to occur with the following updates:
328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run
For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:
306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."