"Windows repair centre" call saying I had unnecessary files in my BONES.

Today, I got a call from someone who sounded like they called it a call centre.  A lot of noise in the background talking.  The number was 253-802-0308. The person spoke with an Indian/English accent.  He said I was with Windows XP and Vista and I had junk files on my computer.  Along, I played for a while see what kind of information they were trying to get.  He directed me to the Start button, right-click computer, and then go to manage.  I told her that I needed an admin password to go further.  Could you please post this on MSN home as an article informing people of the fraud.  I fear that someone as my mother would receive a call and think that it was legitimate.  I called the number back to see if she would be same silver ring in the United States, and one comes from the FTC, stating that the number I was trying to achieve was associated with a Spear Phishing scam.

Hello

You did the right thing by not giving any information. Microsoft has none of the unsolicited telephone calls to help you fix your computer.

In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.


Treat all unsolicited sceptically telephone calls. Don't provide personal information

If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

Excerpts from the link: http://www.microsoft.com/security/online-privacy/msname.aspx

Kind regards
Afzal Taher
Microsoft technical support engineer

Tags: Windows

Similar Questions

  • "Windows services Centre" call saying to pay to get viruses fixed

    original title: Windows Service Center

    I got a phone call from a person by the name of David (talking about the India) who says it works from Windows to Bankstown Sydney Ausralia services center.  They told me I had a virus on my firewall and asked me to pay $80 .00AUD for the correction of a problem.  A week later the problem is still there and actually worse that originally.  No reception given and I asked one 2 times.

    Can you let me know if there is a place called Windows Service Centre in Sydney Australia.  They also ask to connect to teamviewer.com and a gentleman there called me after I had sent an email to complain about not receiving my payment.  The man said there is a scam going and they use his company called teamviewer.com

    Everyone has similar problems.  How can I get rid of spam

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    =================================================================================================

    You can report it to the center of internet crime complaint center if necessary

    http://www.ic3.gov/complaint/default.aspx

    Filing a complaint allows your complaint of information potentially be combined with other information from related discipline, which can lead to initiation or improvement of the investigation.


    Please contact the support of safety for the consumer, microsoft to help with the removal of virus

    https://consumersecuritysupport.Microsoft.com/

    =================================================================================================

    Avoid scams that use the Microsoft name fraudulently

    Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

    Common scams that use the Microsoft name

    • "You have won the Microsoft Lottery"
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    If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

    You did not win the "Microsoft Lottery".

    Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

    If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

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    Microsoft do not ask for credit card information to validate your copy of Windows

    We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

    In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

    For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

    Microsoft sends no communication unsolicited on security updates

    When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

    Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

    Legitimate security communications from Microsoft

    • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
    • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

    If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • "Windows services Centre" call by saying that I have a problem with my internal security system

    Hello

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    It is a scam! Who is becoming extremely common and was even on the news in some places. As long as you don't give them any personal information, you should be fine. Should they call once again, simply hang up.

    See the recent thread below for more information; Shenan Stanley and the spirit of the messages contain very useful information:

    The call tech support?
     http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/tech-support-calling/3a07ee4a-cb7c-4F6E-bfa2-5f7067346859

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    Kind regards

  • Scam call saying I had malware

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    You are right - it is a scam.  Tell the caller that you have informed the police to monitor your phone... maybe that will stop them to call you.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://www.mypchealth.co.UK/GuideScam.php

    Kind regards...

  • A windows person telephoned to say I had a virus, is it a scam? (UNITED KINGDOM)

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    On kills, 14 Sep 2010 19:03:16 + 0000, yorkshireonline wrote:
     
     
    > I live in the United Kingdom. I received a call from someone who claims to be from windows, which told me that I had sent a Windows error report and they found a virus on my computer, turn on your computer, and I'll show you how to solve this problem. I asked why my security software had not said this to me. He replied: it was obsolete. I argued that it was not that I had another year subscription. Then he said: this is the security of windows. I was perplexed. He already has on the computer that my daughter was using it. He asked me to turn it on, click on start and then run.  I did follow the instructions I was suspicious. When I looked at my computer that he was stopped, my daughter said that windows Explorer was closed to protect against malware malitious or addon. When I went back to the phone, I asked for a phone number and confirm where he called since then, the line has been cut. I then composed in 1471 to retrieve the number he composed and the phone company was unable to retrieve the number. I'm worried
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    Title: Funny original call

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    • A person of "Microsoft Support" calls to fix your computer

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    If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

    You did not win the "Microsoft Lottery".

    Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

    If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

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    Microsoft do not ask for credit card information to validate your copy of Windows

    We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

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    When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

    Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

    Legitimate security communications from Microsoft

    • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
    • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

    = Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    ===========================================================
    If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Received a call saying he had several error virus and possible

    original title: guaranteed software

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    I hope this helps.

  • Windows help called me to say that I had corrupted files

    I received a call from someone who said they were from Windows.  They said that I had corrupted files and harmful spies accumulating daily.  They asked me to type in the address bar, an address that gave me the site he Ammy Admin and asked me to download it for free.  It was a kind of remote access site.  I refused.  He was trying to convince me that it was legitimate, but I was not buying it.  Do you have a service like this?  Was - this legitimate?  Thank you.

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    Hi, John. I had to deal with this virus of the Windows repair. I have had pretty good luck (fingers crossed anyway) by using the removal guide posted on bleepingcomputer.com.

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  • Lost/Missing/Deleted - file "c:\Windows\repair\system.

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    Hey

    You should see if you never save your date, u did I guess.

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    MD tmp

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    2-delete c:\windows\system32\config\system

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    Life is easy, live and die what else?.

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    I have Windows Vista HP on my laptop.  Last night, I received a phone call from someone who said he was from Windows & my computer is slow because I had so many unnecessary files.  I was skeptical, but he did as he asked, via start > computer > etc, then typed in 'unwanted Prefetch"as indicated by him who brought up a list of files, which many have been marked! Error.  He kept saying: ' Oh my God ' when I told him this topic, but that Windows could help solve this & not to worry.  Guests were about to happen, so I asked if I could remind him.  Wasn't the answer, but he was going to call again on Monday night.  "Are you in India?", I asked.  "No, Oxfordshire, but I'm of the India.".   I again asked her name/number - he said Sam Hoggard and began to give me the - 5210-01865 - number when my phone battery ran out and cut the call.

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    Hello hklovejoy,

    Thank you for posting and this bring to our attention.  I can assure you that Microsoft DO NOT contact customers by phone this way.  The engineers of the technical support of Microsoft with customers by phone, only time is if the client contacts the help desk first and asks that we call them.  It looks like the command he had run just listed files but just to be on the safe side I am you provide a link to a post in our security and our Forum of privacy that deals to get rid of spyware or malicious software.  I highly recommend that you read and follow the instructions in the Microsoft MVPs.  The scans are free and I invite you to run all 3 they recommend.  Here is the link to this post:

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    Keep us informed and, obviously, if this character happens to you call back do not respect its instructions!

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    Jack
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    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I received calls from someone in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is corrupted

    Original title: my computer is corrupt and needs fixing!

    I received calls from a person in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is damaged, and they want to help me.  But I have not received any error message on my screen.  When I asked them how they got my number they said it's from the database of Windows. The number they gave me is 02921252715 and when I called the number of the person on the other end told me that they are a company called Windows e-solution, independent company and is not attached to Microsoft Windows.  What should I do?  Are these authentic calls and approved by Microsoft Windows?

    Hello

    Its a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
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    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
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    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
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    Microsoft technical support
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    Microsoft - contact technical support
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    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • I had a person who said he was from windows saying I had an events & errors on my computer which could be to her. Was it a scam or he was telling the truth?

    He rang homeline asking if we had a computer at home. He spoke for a long time before he says would be a load.  Indian summer

    Scam, scam, scam... Microsoft/Windows will not call you...

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  • Receving calls saying they are windows it dept number is 1-218-859-9558 it is a scam

    Original title: receving calls

    receving calls saying they are windows it dept number is 1-218-859-9558 it is a scam

    Wednesday, October 14, 2015, 20:15:49 + 0000, Mary Janeobrien says:

    receving calls saying they are windows it dept number is 1-218-859-9558 it is a scam

    Yes! Microsoft never does such calls.

    It's a scam and with all the names and phone numbers, one who has
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    http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
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    In addition to their money get on your part to do anything of any value,
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    What confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
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    1 do a clean reinstall of Windows.

    2. after reinstallation of Windows, change all your passwords.
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    Since they have perhaps installed a recorder of strikes, changing just your
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  • Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

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