Windows requires activation, but when I enter the product key, he refuses to acknowledge
Good evening. I suddenly started to lift a message at startup that my activation has expired and I need to activate. I followed the instructions but as soon as I start on the second series of five letters/numbers in my product code, he refuses to allow me to type the second letter and said that is not valid. I also notice on the bottom of the right hand of my screen telling me
Windows7
Build 7601
This copy of Windows is not genuine.
It is, as I bought it from Microsoft online in October 2013 (2013 office, Windows 7).
However, I had to reinstall the program in about seven months due to a hardware problem that caused my laptop down.
I also reinstalled it yesterday to try to resolve the problem and it does not accept my product key, informing me afterwards, it was installed successfully.
Can someone please?
Thank you, Luci
Make sure you enter the right characters. The following characters that is not used:
E, U, I, O, A, S, L, Z, N and 1.0
easy to confuse B and 8 G and 6
In addition, please note, you cannot use a product ID.
You can also try phone activation:
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Tags: Windows
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