Windows Server 2008 OS is not acceptable for Officejet Pro 8500 has more

I am installing an Officejet Pro 8500 has more on a network that contains just a Windows Server 2008 R2 (64-bit) computer and a bunch of zero clients.  I read the document "installation of the software of the printer on Windows Server 2003 or 2008" including the updated title hope in my heart.  Unfortunately when I followed the instructions to install from a. MSI file, I get an error message saying "this computer's operating system is not supported", as can be seen in

https://www.dropbox.com/s/oi3ur31frg8dhi3/HP%20error%20via%20MSI.PNG

I am able to print to this device I have widower of drivers from Microsoft Update, but I want to be able to scan with it.

I solved this problem by installing the complete package on a Vista laptop then set up a network folder on the server for the scanned images.  I then unplugged the laptop from the LAN and now I can scan using the front panel of the printer/scanner and images appear on the shared folder of Server 2008.

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8500 has more and Windows 8

    Hi all ~

    Can someone tell what it means and walk in a fix?  (You know the question what our level of expertise...)

    We had a HP Pro 8500 a desktop for a couple of years more.  We just got the HP TouchSmart with Windows 8, and while we can print from the computer very well, we cannot analyze.  Loading the CD for the printer, we get a message that says: "install cannot continue...". The operating system on this computer is not supported. Upgrade the operating system"

    We do not know how to proceed.

    Thank you

    Since you get an error that the operating system is not supported, you can benefit from getting on the HP site and download the package from there.  Here is a link directly to this site (US Version): HP Officejet 8500 has more full feature software and drivers.

    In this link you will find all downloads of software available for the printer.

    -Officejet Pro 8500 has more-

    If you install the printer with a USB cable, disconnect the plug before you continue.  I would like to know if I can be more useful.

  • OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

    like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

    If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

    Hello @billfern,

    I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

    In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

    It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

    Thank you for joining the Forums of HP Support!

  • Cyan is not printing on HP Officejet Pro 8500 has more - Air bubbles in the ink tubes

    Hi all

    I know why cyan is not printing.  It is because of the following:

    Ago, I ran out of ink cyan printing ("please replace cyan before continuing").  I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge).  I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem.  Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos.  I finally had time to cartridges, and I now understood that cyan is not print at all.  I have now opened up the printer and realize that the cyan ink tube is full of bubbles...

    I tried to fix this by printing A4 pages that are for the most part, cyan, but without success.  I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work.  I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?

    Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.

    I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.

    Thank you

    John

    John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).

    In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.

    -Spencer

    PS Hope you have a wonderful day and that your time is as beautiful as she is here!

  • OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

    I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

    Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences.

    A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.


    Change the default value of letter to A4

    Idea of what should be the default paper size is set in the Normal template.

    Go to Format > Document, and then press the button layout... .

    Set the size of A4 paper, and then press OK.

    Press the button by default... , answer Yes to the dialog box, and then press OK.

    - Source

    I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

  • What is the best photo paper 4'x 6' for HP Officejet Pro 8500 has more e-all-in-one Printer?

    1 - HP Officejet Pro 8500 has more e-all-in-One Printer

    2 - operating system: Windows 7-64

    3 - no error message

    4 - no change

    5.-j' have been printing in my old ' hp premium more photo paper "and get very dark pictures and wasted too much ink.

    I've been using "hp premium more photo paper glossy" and get very dark pictures.

    Before this printer, I used a Deskjet 5550 with the same paper and get great quality.

    Thank you. Luis Cuenca

    HI cuencaky,

    Here a link to a page with an example of a good 4 X 6 photo paper, you can use with your printer.

    This type of paper is known to work very well.

  • HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

    I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

    Hi @Adriana8,

    I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

    Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

    HP Officejet Pro 8500 printer - color or black ink prints do not.

    All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

    'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

    You use genuine HP cartridges?

    If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

  • HP Officejet Pro 8500 has more: I need help to setup windows fax and scan on a network wireless home

    I'm stuck in the box of / address of the fax server in the Windows Fax and scanning configuration wizard. Where can I get this information? I think I can finish with this info.

    Hello

    Windows Fax and Scan allow scanning from Windows, fax of the printer can be done by the HP Officejet Pro 8500 A910 software or Print Fax - printer HP Officejet Pro 8500 A910.

    Windows Fax and Scan to allow fax when your PC is equipped with a fax modem that you can find below:

    http://Windows.Microsoft.com/en-us/Windows/set-computer-send-receive-faxes#1TC=Windows-7

    Follow page 58 of the user guide below to send a fax from your computer using the HP device all in one:

    http://h10032.www1.HP.com/CTG/manual/c02668142

    To receive faxes on your PC follow the section "to set up fax to PC (Windows)" on page 69 of the instructions.

    Kind regards

    Shlomi

  • My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

    It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

    When was the last time the devices were power cycled?

    I recommend an oil change of the full power of the system:

    Unplug the router when turned on

    * Wait 30 seconds

    * Connect Router and wait for it to reboot completely

    * Reboot the computer after the powers of the router to the top

    Unplug the printer when turned on

    Disconnect the other end of the power cord from the wall outlet

    * Wait 30 seconds

    * Plug the printer back to

    Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

    * Click Start menu on PC

    * Select all programs

    * Select the HP folder

    * Select the folder for the HP Officejet Pro 8500 a A910 series

    * Select update the IP address

    Also check the information contained in the document located here.  Let me know how it goes.

  • Server proxy and Web Services on HP Officejet Pro 8500 A910g more a

    My ISP does not proxy servers. Can I use Web Services on my HP Officejet Pro A910g of 8500 has more?

    Help, please!

    Thank you

    An update solved this problem.

  • OfficeJet Pro 8500 has more ADF will not work

    We had this machine since January 2011.  The warranty expired in January 2012.  The ADF has stopped working about a month.  I see the problem - the roller thing will not drop to feed the sheets of paper.  Does anyone else have this problem?  How to solve it?  And most of all... is this normal for a machine HP to have bad like this in less than two years?

    @highflyer3035, I see you are having a problem with the ADF on the printer. I would say later document, which will give you several step to solve the problem.

    I know that the title is not your problem, but the steps are relevant to the current situation.

    Let me know the results.

  • set of fax for HP Officejet Pro 8500 has more with the Mavericks BONES (10.9)

    Utility HP via a wireless network see Configuring fax correctly.

    Printer and scanner works fine.

    Under "Add a printer" in system preferences, the fax feature does not appear as an option.

    all functions has worked well with OS 10.8

    have transformed the firmware update 8/13 and reinstalled drivers 10.8 but found none for 10.9

    Any suggestions are welcome.

    Hello

    Have you tried updating your software for the Mavericks?

    If you run Apple Software Update provides with something new.

    Please try the following fix:

    http://support.Apple.com/kb/DL907?viewlocale=en_US&locale=en_US

    Under 'Add printers and Scanners', the device should appear with 'Fax' at the end of the model name.

    I hope this might help.

  • My HP Officejet Pro 8500 has more will not install on my laptop with an ethernet cable or wireless. I need help!

    I have a laptop Sony Vaio with Windows 7 and I can't install my printer wireless with my laptop. I tried to use the ethernet cable and troubleshooting, but no option doesn't solve the problem.

    Hello

    As OEM HP is responsible for the good operation of the printer and their
    drivers provided. Check with HP support, their documentation online and
    drivers and ask in their forums.

    Good luck, you need to update or reinstall the latest driver.

    HP support/troubleshooting & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    =============================================

    The main issue is probably the drivers, but these can help:

    Add or remove a printer
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

    Solve printer problems (Vista)
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Solve printer problems (Vista)
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Solve printer problems (Windows 7)
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Open the printer (Windows 7) Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Find the manufacturer's Web site
    http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Color photo not realistic with Officejet Pro 8500 has Premium

    My new HP printer is a real disappiontment when printing photos. Heaven prints too dark blue, without worrying how light I adjust the color. When I have prints made on the CVS Pharmacy photo printers, they look exactly the same color as the sky, when I took them. Is it possible to adapt? It is not any option of color tint, that I can find. You do not need a photo printer!  The seller said that this model print photos in true color, like their photo printers; a little less than pixels. More pixels do no good, if it prints wrong color! Help anyone? I use the HP photo paper and ink.

    You can use adobe photoshop to adjust the hue... or other third-party software 3.

  • I'm trying to connect my new ipad to my officejet pro 8500 has more. not recognized by the ipad.

    message from the iPad: no AirPrint printer found.

    RFE, make sure that bluetooth is off when you try to use airprint. Bluetooth has been called to interfere with AirPrint. Then, download the latest updates from the HP product:

     

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