"Windows services Centre" call saying to pay to get viruses fixed

original title: Windows Service Center

I got a phone call from a person by the name of David (talking about the India) who says it works from Windows to Bankstown Sydney Ausralia services center.  They told me I had a virus on my firewall and asked me to pay $80 .00AUD for the correction of a problem.  A week later the problem is still there and actually worse that originally.  No reception given and I asked one 2 times.

Can you let me know if there is a place called Windows Service Centre in Sydney Australia.  They also ask to connect to teamviewer.com and a gentleman there called me after I had sent an email to complain about not receiving my payment.  The man said there is a scam going and they use his company called teamviewer.com

Everyone has similar problems.  How can I get rid of spam

Microsoft has none of the unsolicited telephone calls to help you fix your computer

In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

Treat all unsolicited sceptically telephone calls. Don't provide personal information.

=================================================================================================

You can report it to the center of internet crime complaint center if necessary

http://www.ic3.gov/complaint/default.aspx

Filing a complaint allows your complaint of information potentially be combined with other information from related discipline, which can lead to initiation or improvement of the investigation.


Please contact the support of safety for the consumer, microsoft to help with the removal of virus

https://consumersecuritysupport.Microsoft.com/

=================================================================================================

Avoid scams that use the Microsoft name fraudulently

Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

Common scams that use the Microsoft name

  • "You have won the Microsoft Lottery"
  • Microsoft "requires credit card information to validate your copy of Windows.
  • Microsoft sends unsolicited e-mail with attached security updates
  • A person of "Microsoft Support" calls to fix your computer

Avoid these dangerous hoaxes

We do not send unsolicited e-mail or make unsolicited telephone calls asking for personal information or financial or repair your computer.

If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

You did not win the "Microsoft Lottery".

Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

For more information, see Microsoft report fraud Lottery . To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself from phishing scams to protect you from these e-mail hoaxes.

Microsoft do not ask for credit card information to validate your copy of Windows

We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

Microsoft sends no communication unsolicited on security updates

When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

Legitimate security communications from Microsoft

  • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
  • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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