Windows store and slow internet issues on Surface

Hello.

I have problems with my RT surface of windows it started with store windows do not open, I googled the problem and many people have posted and said do a full restart from zero has helped to resolve the situation, but for me I did this and its not working I tried to set it up using my normal account and that said its not able to do , so had a temporally one, that I have and its towers on again, windows store is still not opening not remember coming up with this message ' we wernt able to connect to the store, it could have happened due to a problem with the server or the connection network may have expired, please wait and try again

(0x80072f8f)... my internet it connects successfully and I tried turning off and re connect to it. also when I go on the internet, it shows all content and is very slow - keep saying its blocked with security errors...

Please help me im not very well knowledge with problems with computer and just want it working properly again.

Thank you very much

Lisa x

Hello Lisa,.

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

Windows store may not work because of these corrupt files or settings. Internet can be slow if Windows isn't settings network update or corrupt or drivers.

To store the Windows problem, I suggest you to use the steps in this article and the Coachman.
Reference:
https://www.Microsoft.com/surface/en-us/support/apps-and-Windows-store/troubleshoot-Windows-store-apps-on-surface?OS=Windows-8.1-update-1

For slow Internet number, please use the steps in this article and check if this may help.
Reference:
https://www.Microsoft.com/surface/en-us/support/networking-and-connectivity/surface-connected-WiFi-is-slow?OS=Windows-8.1-update-1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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