Windows system32\config\system file corrupt / missing

I have Windows XP Home edition on my Sony Vaio. Cannot start Windows because I get a msg saying following file is damaged or missing windows system32\config\system
Sony support suggested I start mode F8 and select know last good configuration. I tried and got a msg saying that Windows could not start because the following file is missing or damaged
\SYSTEM32\NTOSKRNL.exe
Sony support is now suggesting a full recovery, but I don't want to lose all my data!  Any suggestions on what I can do to fix it, but also, let me keep my data?  Thank you!!


Corrupt des/windows system32\config\system missing file? How to fix without losing my data? Support Sony says full recovery of the system, but I'll lose data and sounds very drastic!

e star,
For your Windows CD, which would have been provided by the PC manufacturer.  Sometimes they have a partition on the hard disk that contains the recovery software and can be viewed during the start up.  You should check with the manufacturer of PC for more information about the recovery options.  Also if they did not provide a CD sometimes they offer the recovery media for sale.

The problem here is that something has happened to the ntoskrnl.exe file.  It is difficult to replace just this file because the version that's on a CD may be different for the version that you had on your system.  If replace you it with another that it could potentially cause other problems.

At this point, you will need to do a repair install or restore clean install\factory.  Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

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    I restarted Windows XP Home edition using the software/operating system installation CD.
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    Boot from the Windows XP CD and go to Recovery Console - follow this document to do http://support.microsoft.com/kb/307654

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    Then type DIR /AH and press enter (this will show you a directories even if they are hidden directories)

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    Then type dir and press to enter.

    It will show you a bunch of directories that begin with RP - something like RP1366.

    Look at the last entry in directory PR.  If IE RP1366... then look for a couple of directory entries...

    Type CD RP1364 to some directory of restore point that is relevant to your directory entry.  Just don't do the last restore point directory - I would go back 2 or 3 directories restore point.

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    Then restart your PC and see if you can connect.

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    http://support.Microsoft.com/kb/307545

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  • Windows\System32\Config\System is corrupted or missing from WinXP Pro

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    Hello krazykat9999,

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    Install and use the Recovery Console in Windows XP
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    See also

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    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

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