Windows unsolicited contact

I get calls from Windows 7 Rep (Brian) a problem with my computer. Is - is this legitimate? It provides a number of I.D. # and TV but I'm not sure what to do next if anything?


It's a scam.

Not to answer, don't give any information.

There are no representatives of Windows 7 and Microsoft does not call users.

Tags: Windows

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    Microsoft or windows never contact you by phone about problems, that I get these calls very frustrating!

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    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

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    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

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    Try the following article, it can be applied as happened after the restoration:

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  • Error in registry: HKEY_CURRENT_USER\Software\Microsoft\Windows Live Contacts\Database

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  • Is it safe to remove all but one or two recent copies of the folder Windows Live Contacts located in AppData\Local\Microsoft\Windows\Windows Live Contacts?

    Is safe to remove apparently to the copies of the files of Windows Live Contacts is located in the directory of following:
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    (2) C:\Users\Krista\AppData\Local\Microsoft\Windows Live Contacts\ {c5f4de74-2462-41ae-93fd-7ff8b51a8597} 16 January 2010 29.3 MB

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    (4) C:\Users\Krista\AppData\Local\Microsoft\Windows Contacts\ {90a2a35e-9bce-4efb-aee5-50dd69b35741} live February 1, 2010 29.0 MB

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    | krittermattel |


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    Hi Fallstar,

    Welcome to the Microsoft Answers site.

    You can import the information book or contact address of several formats used by other programs, convert them for use in this version of Windows and store them in your Contacts folder. You can also convert your contacts to other formats by exporting. Allows you to share them with people who use an earlier version of Windows or a different operating system.

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    o the Windows address book file (Outlook Express contacts). This format (.wab file) is used by most earlier versions of Windows, including Windows XP.

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    Import, export, or change the format for contacts

    Or follow method 2.

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    (2 in Windows 7, copy the Vista contacts and groups of contacts in the folder C:\Users\(user name) \Contacts .

    Hope this information is useful.

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Restore Windows Live Contacts of Norton Ghost backup

    A few days ago I had to reinstall Windows 7 to get rid of a particularly nasty hemen. I downloaded window Live 11 and installed. I managed with some difficulty to restore all messages (WL had new IDS to use for message stores and it took me a while to realize that I had to copy the massages in the old ID in the nine). However I can't for the life of back me contacts. I managed to find old contacts in the backup files in C:\User name\appadat\local\microsoft\windowslive\contacts\default\15.4\DBstore\contacts.edb but when I get back (what a copy since the back-up in the same place in the live system) it seems to do but no contacts appear in Windows Live. I also tried to connect to Windows Live online and export the Contacts from there. The export worked (I now have a CSV file on my PC) but Windows Live does not appear to be an import of Contacts - just a message import. Can someone suggest another shot.

    David Quinn

    I signed up at and you have the correct account with a list of contacts up to date.

    OK, so all you have to do is to sign in to Windows Live Mail using the same account. Use the button to the right on the home Ribbon tab to connect you with the right account.

    Then, I went to my contacts from Windows Live desktop and you click Import and chose the "address book for the current windows user.

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    I also looked at the CSV file I had saved. It was a bit scrambled.

    If your Hotmail contact list has been accumulated over the years by different means, it could well be corruption in some entries that will upset a CSV export. Unless you really need to fill the default contact list in Windows Live Mail (for when you're not connected), don't try to import. If you feel that you don't have to fill this list, I would be interested in your reasons.

  • guarantee of Windows - unsolicited phone calls

    I saw someone ask a question, which is pretty close to what I wanted to ask you, but I have seen no response to this. I'll give you what is new: "I got the same call phne but unfortunately I let have access to my computer." I wonder would they did anything on my computer?  They showed me all warnings and errors. »



    If you have been contacted by a company claiming to be Microsoft or to represent Microsoft, read this:

    It's a scam.

    Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    We have all the errors and warnings in our Event Viewer

    If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    See you soon.

  • About Microsoft Windows unsolicited calls

    I receive MANY phone calls unsolicited from a few different numbers which indicate that they are calling about an error message that is related to Microsoft Windows on my computer.  I tried several times to inform the appellants that I don't want to talk to them, but they continue to remember over and over again.  They clearly want a foreign country and I don't know what is the concert.  Who are these people and how can I get rid of them?


    They are crooks, and once they have your phone number the only effective way to get rid of them is to change your phone number.  You can probably contact your phone provider, and they MAY be able to help.




    Hi & welcome

    As my partner mentioned above, it is an obvious scam... & should be useful, as it has existed for a time "long enough."

    Report a scam to technical support

    Sub tech support phone scams

    Cybercriminals don't just send e-mails fraudulent and created fake sites Web.

    They could also call you on the phone and claim to be from Microsoft.

    They could offer help to solve your computer problems or sell you a software license.

    Once they have access to your computer, they can do the following:

    • Encourage you to install malicious software that catches of sensitive data, like user of banking online names and passwords. They may also charge you for to remove this software.

    • Convince you to visit legitimate Web sites (like to download the software that will allow them to take control of your computer remotely and adjust settings to make your computer vulnerable.

    • Request credit card information so that they can charge you for bogus services.

    • Direct you to fraudulent Web sites and you prompted to enter the credit card and other personal or financial information.

    Microsoft or our partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.

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