Windows update and the eternal Saga Driver

I have Win Vista Home Premium 64 - bit version. I also have a Samsung CLX-3175 Color Laser printer.

Windows Update keeps reporting that an optional update for this printer is available, published on 29/04/2009.

I made the following...

The driver installed and checked again - Windows Update reports that's always ready to download
The installed driver, restarted my computer and then checked.
Looked at this forum and followed the instructions on renaming the folder C:\Windows\SoftwareDistribution - still does not work
Contacted Samsung to see if there is anything that I should know - they passed me back here

Any suggestions?

Shayne

Hi SkeE007,

This problem may occur if you do not install the updates in the correct order. An old update does not install on a new update because newer versions of files are detected on the system. Therefore, the installation of the older update is unsuccessful; However, no NDR is sent to the Automatic Update component. Thus, the automatic update interprets this setup as a successful operation. Because the update has not been installed successfully, you continue to benefit from the update until the server still offers the update.

Follow the steps mentioned below:

Step 1: Rename the Catroot2 folder


To rename the Catroot2 folder, follow these steps:

1. click on Start, type cmd in the Search box, right-click cmd.exe , and then click run as administrator.  At the command prompt, type the following commands and press ENTER after each command:

net stop cryptsvc
Ren C:\System32\Catroot2 oldcatroot2
net start cryptsvc
output

{Delete all the following folder tmp*.cat files: C:\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

Step 2: Reregister DLL files that are associated with Cryptographic Services

To register .dll files that are associated with Cryptographic Services, follow these steps:
Click Start, type cmd in the Search box, right-click cmd.exe , and then click run as administrator.
At the command prompt, type the following commands and press ENTER after each command:

regsvr32 /u softpub.dll
regsvr32 /u wintrust.dll
regsvr32 /u initpki.dll
regsvr32 /u dssenh.dll
regsvr32 /u rsaenh.dll
regsvr32 /u gpkcsp.dll
regsvr32 /u sccbase.dll
regsvr32 /u slbcsp.dll
regsvr32 /u mssip32.dll
regsvr32 /u cryptdlg.dll
output

Note If you are prompted, click OK .

Click Start, type cmd in the Search box, right-click cmd.exe , and then click run as administrator.
At the command prompt, type the following commands and press ENTER after each command:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll
output

Restart the computer.

Step 3: Hide the update

Since the update dates back to April, you can simply right click on the update and select hide update and it will not appear on the list the next time that you use the update service. We have hidden the update because it is very possible that you would have received the latest version of this update that is already installed on the computer.

I hope that helps!

Thank you and best regards,
Abdelouahab Microsoft responds to the technical support engineer

Tags: Windows

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