Windows Update cannot check the updates because the service is not running. You may have to restart your PC and Windows store indicates the that purchase could not be completed

By updating the windows error stating "Windows update cannot check for updates because the service is not running You may have to restart your PC. "  . and also during the installation of applications to store error display ' purchase could not be completed error code 0 x 80070424 "I tried the convenience store and boot, but none of this has solved my problem please suggest me what to do.

Hello Bond,

Thanks for posting your question on the Microsoft community.

I appreciate your efforts to resolve the issue and your efforts to resolve.

Windows store may not work because the store cache corruption. Windows Update problem may occur if services are related are arrested because of corruption in the Windows updates.

I suggest you use the steps in this article and the Coachman.
Reference:
Error message 'Windows Update cannot Check For Updates' when you try to install the updates
https://support.Microsoft.com/en-us/KB/2730071

Please also reset the cache Windows store and check the issue. Please follow these steps:

a. press Windows + R keys together to open the run window.

b. type the following command in run and press ENTER.

wsreset.exe

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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