Windows Update Cause shutdown problem? [was: Win 7 Professional]

Under Win7 Pro 64-bit Acer Last nite my mouse froze and I was not able to turn off the laptop. I disabled manually and I tried restarting and screen that says Win does not close properly, two options were given allow windos fix this and start earning normally. I chose an and still no start, then I choose the other (after turning it off again) and still no rebbot.

The beginning of victory just hanged. I could then by going to F8 to get into the Safe Mode and access to a chess program that has worked well, but I obviously didn't have Internet and my anti0 virus does not. Then I tried to boot into safe mode with network and allowed me to access the net, but with my antivirus doesn't work do not. I tried restoring the system several times and got little results. Tonite while I ran this prograam of chess (not a new or recent installation of the software) and it closed and I tried to reboot and presto! My laptopseems do return to normal. Then I had Win Update telling me that I have 11 new updates that I write this are download and beinf installed. Someone told me that MS had problem this week with updates. Can anyone confirm this?

Hello

Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

I appreciate your efforts to try to solve the problem.  This could be due to conflicts during the installation of Windows updates as some optional updates may also be installed.

Check Windows story update and let us know what Windows Update have been installed recently?

Let us know if you need more assistance. We will be happy to help you.

____________________

Thank you best regards &,.

Isha Soni

Tags: Windows

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