Windows Update crashed now my laptop HP Pavilion

Similar Questions

• Windows 7, Windows Update crashed, now error 80070BC9 when you run Windows Update

  When running Windows Update, my computer crashed. During subsequent runs of Windows Update, I get the above error and no update is installed.

  Open the Windows Update troubleshooting tool
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Windows Update crashed my laptop and after a new facility could not activate

  Hi after a windows update crashed my pc I did a clean install and tried to activate once again (the first installation was adopted by w.g.a and I got the essentials pack to) no joy forced then to a person who says my product key is a license key for volume and then blocked it forwarded to someone else , they said it wasn't, but wanted more money to send me a disk and Reports I have found the old windows still on my laptop when I drive cleanup to my prob is that nobody knows what they cannot cross to anyone talking to e-mail, or anything they don't understand me very well and visa versa I ran the diagnostic tool as seen in a previous post on the forum so I copy it here as you will see it is retail and spirits half microsoft cannot see this please I need help from someone that I will not part with a penny more Diagnostic (1.9.0027.0) report:

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 0

  Validation caching Code online: n/a, hr = 0xc004f012

  Windows product key: *-* - 9DMXM - D9PYG-V37W4

  Windows product key hash: Q3WGqGGPEN7oeBvTdMNbohEHKBU =

  Windows product ID: 00426-067-8684484-86608

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 6.1.7600.2.00010100.0.0.001

  ID: {85D6A796-6393-492C-91F8-1C9E28A5553C} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Ultimate

  Architecture: 0 x 00000009

  Build lab: 7600.win7_gdr.100618 - 1621

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 109 n/a

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Users\bigworm\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {85D6A796-6393-492C-91F8-1C9E28A5553C}1.9.0027.06.1.7600.2.00010100.0.0.001x 64*-*-*-*-V37W400426-067-8684484-866085S-1-5-21-1530103319-2218184202-3224238718Sony CorporationVGN AR71MPhoenix Technologies LTD.R2090J820080226000000.000000 + 000D2B93607018400F808090409GMT Standard Time(GMT+00:00)03SonyVAIO109

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Ultimate edition

  Description: operating system Windows - Windows (r) 7, retail channel

  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00426-00172-067-868448-00-2057-7600.0000-0072011

  Installation ID: 003762179656672381174892533605042623272672513292480572

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: V37W4

  License status: initial grace period

  Time remaining: 23280 minute (s) on (16 day (s))

  Remaining Windows rearm count: 3

  Trust time: 01/07/2011-17:46:49

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: n/a

  Beyond: 0 x 0000000000000000

  Event time stamp: n/a

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHSwxKGBgzW5NrrRoOuhRwT8mE4VZZwihZGyg ==

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0x0

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value ValueOEMTableID

  SonyVAIO APIC

  FACP SonyVAIO

  HPET SonyVAIO

  START SonyVAIO

  MCFG SonyVAIO

  SLIC SonyVAIO

  Document TMOR SonyVAIO

  SonyVAIO APIC

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  "Bear PA MS MVP" wrote in message News: 289 d 6602-862c-432c-9284-a5281f0a59f4...

  Right Church wrong Pew.

  Start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

  http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

  Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  :)
  FWIW, applies the following...
  Windows product ID: 00426 -067- 8684484-86608 - MSDN key
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/06698c46-8668-4ccd-A544-a88969265a6b
   
   
  
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

• After that windows update computer now hangs at the login screen, no error message, just restarts.

  I have tried safe mode, does the same thing; tried to use the Windows Vista disc to do a repair, no luck; also I tried restoring the system (from disk), no restore points however.
  The problem appeared after restarting the computer during the night.  The problem began to be able to connect, but the screen would go blank with just a pointer (KSOD).  Has tried some of the suggestions on this problem, including by eliminating sys newspapers, which did not work as well as reinstalling the video driver, with no luck.  Finally tried a system restore, returned 1 week (before the windows updates).  Now, the computer becomes just the login screen sits there for about 5-10 seconds then restarts immediately.

  I just had this happen to my laptop that has no external references. This is a new (September 09) ASUS K50ij with Vista 64-bit installed. I bought the Win 7 OS to replace, but have been waiting for the time to play with it... Last Monday, the update itself and invited to restart so I have done what I was busy with and enabled him to restart which is the only thing to do now... restart, the blue screen for a nano-second, then restart... etc. Same problem with safe mode and safe mode with networking, or with the box... anyway, someone very smart recommended that I use another computer (Fortunately, I have several) to download free Imgburn (which works easily), then get Ubuntu (Linux Operating System free download) burn image from the Ubuntu disc, put the disc in the drive of the computer crashed (there is a little hole next to the button you) can insert in a safety pin to release the door when the power is off) change the setting in the BIOS of the computer has crashed by restarting and pressing F2 until you get the menu BIOS... go to the start menu and choose Start from the CD, and then press ENTER. When the computer starts, it will see the drive and go to a menu to select the language, then next choice is "try Ubuntu without making any changes to the computer. It will boot the disk and allow you to view and copy ALL your files off the power on an external drive, which is what I did... including my Outlook .pst files that include all my saved emails my calendar and contacts, etc! WOOHOO! has got all my photos, documents, etc. The only thing that I didn't know how to get is my favorite... How to enter in the browser from another computer.

  If after this, an hour or more than make sure I got all the important data... I decided to see if anyone had a solution to this problem just fixing... I probably won't update again because Microsoft sends them and offers no solutions to the problems they have caused and nobody pays me for all the time I've lost get to get my stuff back and also to solve the problem they have caused. A update on my other laptop Win 7 zapped my outlook program and even reinstall it didn't solve this problem, even more work to do there, but looking in the files using Ubuntu's File Explorer, I found a hidden file that is used to repair the files .pst outlook called scanpst, or something that nearby.

  In any case, if someone has a solution to uninstall the recent update or to determine how it corrupted my user profile (which is the general consensus) please let me know.
  Thank you and good luck to you!

• Windows Update crashes when installing patches

  Hello

  I have a problem with Windows Update on my computer Windows Vista 25 Nov. November 25, Windows Update told me of new updates and I chose the option to install the fix and the stop in the night and the system has been blocked to install update 3 of 5 for all night and then I had to turn off the system and remove the battery and restart the system. When I checked the view update history after the restart, he says that it has properly installed patches. Then, I have the same problem that Windows update crashes at installation of update 1 x and does not go further.

  Updates installed on 25 Nov:

  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update for Windows Vista (KB976470)
  Update for Windows Vista (KB976470)
  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update definition for Microsoft Security Essentials - KB972696 (definition of 1.71.222.0)

  Updates currently Hung on the system:
  Update for Windows Vista (KB976098)

  I don't see the error messages and shows Windows Update just "Installing Update 1 of 2.

  I checked to restore the system to the restore point before the Windows Update November 25, but the restore point is missing on my system.

  Kindly help me to solve the problems

  Thank you & best regards
  Sirot

  Sirot,
  It sounds as if there is something in the way of installation.  First of all, make sure that your system is free of malware\virus infections.  This thread has some great information on this topic: getting rid of malware.   If you do not find infections or even the question after removing them and then perform a clean boot , and then run updates.  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Installed a Windows Update and now 5 Lightroom keeps showing an error message, and then exits.

  Windows Update and now when I try to open Lightroom it gives me a message that says "Lightroom has encountered an error when reading it is an overview of the cache and will try again during the reboot" reboot is not good at all.

  The problem you are experiencing is not related to an update of Windows. The preview cache is corrupt. You must use Windows Explorer or the Finder to open the folder that contains your catalog. Find the folder that has the extension .lrdata and delete the entire folder. Then, launch Lightroom as you normally would. Lightroom will be in the construction of a new Preview file and you should be able to continue normally.

  I don't know the reason, but a lot of people have experienced this same problem. Take a look at the more "like this" list to the right of this message. It is more common than you might expect.

• HP Pavilion g6-2226tu, 8 - Windows x 64 operating system, Windows Update crashes

  I've updated to my machine using windows update I get daily updates of windows defender from microsoft, which I'm updating regularly basically according to me, they are definition updates yesterday, I also got an update of the same thing that was about 860 KB, every day I get this kind of update and it hardly takes a minute or two to have downloaded and updated,.

  But yesterday, I clicked on install the update and it has not download at all, I waited for 15 minutes but it didn't download atlast I had to click on stop/cancel download after clicking on hung windows update screen and does not close, I tried to close it using the Task Manager, but it was hopeless or which are listed , atlast I had to close all my apps running and giving alt + f4 close my machine and again rebooted, it again try to open windows update, an icon appears in the taskbar, but it does not open.

  Need help please, I contacted hp online technician assistant support, they gave me a link to microsoft and tells me to install windows update convenience store and run it, I did the sameand lets turn it ran for about 7 hours, but nothing happened after that I have to cancel and close my laptop.

  Please suggest me a solution

  Hello slbhattar,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that you are having problems after that a Windows Update could not be installed correctly. I recommend that you use the Windows System Restore feature and restore your system to a point in time before that you did the update that caused the problem.

  Before you do the restore, I would recommend that save us your personal files. You can do this by following the HP support document: backup of files (Windows 8). This document will guide you in the backup process. I advise do you it just in case, but the Windows restore feature should not affect personal files.

  Now that you have your saved personal files, we can make the Windows system restore. You can see how to do this by following the HP support document: use Microsoft System Restore (Windows 8). This document will guide you in the process of restoration. Be warned applications or settings that you have changed by the date that you choose will need to be redone or reinstalled.

  I think that this will solve your problem with the update and allow you to go back to listening to your HP computer. Thanks for posting this topic on the Forums of HP. Have a great day!

• Windows Update crashes at startup

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: Windows 7, install Windows updates KB2467023 and KB2393802 and freezes on the login screen, where he goes on to say: "before the computer, do not turn off your computer.

  • Windows Update
  • Freezes at "prepare your windows, do not turn off your computer."
  • I installed the beta version of Internet Explorer. There was an update for Internet Explorer 9, but thought that was the problem, so I removed the beta version. I am now in Internet Explorer 8, but Windows Update still crashes.
  • I already tried to start windows in Diagnostic Startup Mode and have even disabled all startup items, but that did not help as well. When Windows hangs at logon screen, I cold boot my system and restart mode without failure. Here, windows prompts me to this update of Windows has failed and does not change. It restarts after that and my computer works well but then again, in normal mode, Windows installs the updates again and invites me to restart. I'm back to the problem again.
  • Something to note is that I recently installed ObjectDock from Stardock. This is my first update after installation. But since I already booted in Diagnostic Mode and still Windows could not update, I have my doubts that ObjectDock is the issue here.
  Help, please.

  Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software). When you call or send an e-mail, clearly state that your problem is related to a security update and cite the number of KB of the update (for example, KB2393802).
  https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

  This support is also available via the homepage of customer security: https://consumersecuritysupport.microsoft.com/

  Or you can...

  Start a Windows Update support incident email request for free
  https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

  Buying to meet problems installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update crashes when activated

  My computer started as a Vista Machine.  When I got my free upgrade to windows 7 64 bit I started to have a problem of Hanger with in minutes of boot upward.  I traced the problem occurs only when the computer has internet access.  I traced it further the windows Update as a problem when it is disabled the computer crashes is no longer. Update disabled, I am not able to check or download updates from the Microsoft site.

  How can I know what is the problem or how I should do next to fix this?

  Hello
  
  Step 1: I suggest to enable windows update and then, check if the problem persists in safe mode with network. Send back the same.
  
  To use a safe mode with network option, follow these steps:
  
  a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  b. use the arrow keys to choose safe mode with networking to Windows Advanced Options menu appears, and press ENTER.
  
  http://Windows.Microsoft.com/en-us/Windows7/what-is-safe-mode
   
  Step 2: Visit the section below and click the fix it button or try the steps underI would fix it myself.
  http://support.Microsoft.com/kb/971058 
  
  Step 3: Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
  
  Measures to check the application event log:
   
  a. Click Start.
  (b) in the search box type eventvwr.msc , and then on enter.
  c. now, click Application in the event viewer (local).
  d. now, looking for event log on the right side of the event viewer window.
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
  Activate the update or disable automatic

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Windows Update crashes frequently; requires restart

  I run Windows Update a bit now and then to stay up to date. However, WU was strange behavior for a while (months): sometimes it freezes with the window simply stay white and the cursor being the circle of waiting and sometimes it crashes when you click on the updates button control (once again the window is all just white). When this happens, I have to restart Windows - otherwise, I can't WU to work.

  The problem is that there is no error message and nothing in the newspapers - WU just freezes.

  I installed all the updates and keep my computer clean by regularly running anti-spyware and antivirus. This problem has existed for a few months now and I was not able to identify if I installed an update etc that might have caused this.

  I run Windows 7 Pro 32 bit, as an upgrade of Windows Vista Business. The problem WU is the only problem that I have.

  Any thoughts?

  Thank you!

  PBylund,
  I would recommend that you go and try the option boot than dmw86 recommended.  After a clean boot, run WU and check that it works, then put your PC to sleep for a few minutes then wake him up and try to WU.  Also, before you try this, you must restart your PC and WU before testing and then talk the PC to verify that the problem is after coming out of sleep.  Let us know the results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• the window update crashes my computer

  I have a lenovo thinkpad t400 and running vista business SP2 32-bit.

  I have this problem since October, it seems after I install an update from the my computer window will sometimes freeze and hang on to the login page of window or when it is in the window, so I have to reset my computer hard.  Another problem, it's after I did the update, my laptop can't use the software as Rescure and recovery thinkpad thinkvantage to create return.  my laptop hangs as if I try to create a back up.

  I try to reset my laptop to factory setting.  at that time, my laptop was able to use the thinkvantage software. but once again, when I install the update of the window. This won't happen again.

  I called lenovo, they said that it more resembles a number rather than lenovo window, so they ask me to contact microsoft.  but I try to hv eamil them a few times... and they never getting to me...

  also, I try to use the online chat thing to make contact at the times office, but for some reason, they said my product key for window does not work. so I wonder what is happening.

  Thank you...

  Thank you for always answering...

  last updated.

  I totally forgot the section Performance and reliability because...

  I called lenovo last Tuesday morning telling them that the hard drive fail a test on the thinkvantage Toolbox.
  so... they have no excuse for not giving me a new hard drive.

  I got my new hard drive on a Friday... and I have install windows7 professional in my thinkpad t400.
  took me alll night to install all drivers and programs.

  now my laptop is very new on the inside. new motherboard + the new hard drive.
  I try to use rescure & thinkpad recovery more.

  instead... I use this programms "Acronis True Image Home 2010" call to make a backup of my system.
  and created a bootable media for my laptop.
  hope this work well...

  I m actually quite impress with windows7 coz boot time and stop time on the increase...
  and use less ram for my laptop... the last week when I was riding again vista... the use of the ram was abouut 70% with a few browser firefox and MS word...

  now, it's just 50-60% ram usage...

  Hey DutchyDoo what OS are you using?

• Windows Update crashes on 'check updates'.

  Original title: windows updates

  I just installed windows 7 Professional 64 with sp 1 on my laptop. I have run windows updat for more than 24 hours, and he always says the updates. I also ran the fix to the tool and the diagnosis of Windows update that said be it resolved 2 problems with no other problems so I restarted the laptop and tried again updates and she did the same thing now (checking for updats) since 7 this morning about 8 hours. What should I try next?

  Windows Update does not work

  This is a very common problem lately. The tool the more importantly you need right now is a lot of patience.  Resources Windows Microsoft Update are prioritize the updates of Windows 7 to a very low service level and have been since the beginning of summer 2015.  It is not uncommon that the update of Windows to take one night.

  In many cases, the following rather simple and fast process works.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-update/Windows-Update-problem-error-code-80080008/de8114b5-1487-4B31-9b28-f11974718df1?auth=1  This thread has essentially lists a series of commands that I found generally fixed WU.

  Start, all programs, accessories, right-click on command prompt, select run as administrator, OK.  Type the following in the black box:

  1. net stop wuauserv
  2. net stop cryptSvc
  3. net stop bits
  4. net stop msiserver
  5. Ren SoftwareDistribution.old C:\Windows\SoftwareDistribution
  6. Ren C:\Windows\System32\catroot2 catroot2.old
  7. net start wuauserv
  8. net start cryptSvc
  9. net start bits
  10. net start msiserver
  11. pause
  12. Output

  Services of type in the text box above the start planet.  Find each of the following items and make sure they are set to automatic: Intelligent Transfer in the background, cryptographic, Windows Installer, Windows Update services.  Double-click on each item and choose automatic.

  If you still have a problem, try this.  It will take a long time, but in almost all gets case Windows Update back on the right track.

  1. Download and run the appropriate version for your system KB947821 update readiness tool system.  https://support.Microsoft.com/en-CA/KB/947821 32-bit systems X 86.  X 64 64-bit systems.  This is likely to take some time (may be several hours) because it makes all kinds of resets.  It took 4 hours on a book net last night.
  2. Download KB3102810 directly from the Microsoft web site and install it.  https://support.microsoft.com/en-us/kb/3102810. It took 4 hours on a book net last night.

  Now restart Windows Update.  Do NOT restart Windows.   Be very, very sick, it will probably take a while.

• I added the latest version of windows update and now my computer guard cutting

  as soon as I added the latest version of windows update my computer started to slow down, and now he keeps just turn off

  Hello

  1. what update has the problem from occurring?
  2 are you not able to boot to the desktop?

  Updated version has a problem in the history of the update.
   
  a. open Windows Update by clicking on the button start. In the search box, type Update, and then in the list of results, click Windows Update.
  (b) in the left pane, click view update history.
  c. to display more information about an update, double-click it.

  Follow the steps below and the devil, if the problem persists.

  Step 1:

  Disable the automatic restart in case of system error. Prevents Windows from automatically restarting if an error of Windows to fail. You can choose that this option if Windows is stuck in a loop where Windows fails, attempts to restart, and fails again repeatedly.

  Reference:

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

   
  Step 2:

  Do System Restore to the point that your computer worked very well and install updates manually ensuring that do not install the problem causing the update unless it says 'important update '.

• Windows 7 Home Premium x 64: activation of the service Windows Update crashes my computer after upgrade RAM

  A few days ago I had two sticks of 2 GB GSkill RAM by mail. Here's the same brand, model and size as the pair currently installed (obviously). (Sticks alternate according to the specifications of the card from my mother)

  After you have installed the new RAM and the computer starts up, it freezes within about 30 seconds of connection. Before installing the new sticks, I had no problem whatsoever.

  My first thought is that I sit the RAM properly, then I go and reinstall it. I start, and the same thing happens.

  So obviously this RAM must be bad, right? When I take out news, not gel. Ah, but when I remove the OLD stuff and use new instead, I ALSO no gel. So maybe it is not the RAM.

  Then I reboot in safe mode. No gel. Interesting. I opened the window 'System' and it says "memory (RAM) installed: 4.00 GB ', which is correct." I opened CPU - Z, and it reports also 4 GB of memory. I run a few hours and have no problems whatsoever. So I say to myself, there must be either a Windows service or a 3rd party service is causing the issue and not the new RAM.

  I disable all services of 3rd parties and restart in normal mode. It freezes. OK, so maybe (though unlikely) I have a virus any (I say probably not because I have to) run the module additional firefox NoScript, and set to block all flash, javascript, xss, iframes, etc. - in other words, only allow to my whitelist and B) I have Windows Firewall and running McAffee and updated.). But I decided to first try Windows services for the hell of it.

  So I enable only the services that start in safe mode as my reference, disabling the rest via services.msc. I start normally and not gel. Great, then maybe it is a Windows service. I start which allows one service after another without any problem. I get to the bottom of the list and select the Windows Update service. Within literally 10 seconds my computer crashes. Large.

  As a validation test, I put all services back to the base line of safe mode and only allow Windows Update. I start normally, and again once it freezes.

  Another test of validation, I start with all normal, but disable Windows Update. Do not freeze. I'm going to start Windows Update. Yet once, it freezes for about 10 seconds. So clearly something is in place.

  As a third and final sanity check, I remove the new RAM and run a Windows Update. He finds a few optional updates, but not critical. My system is up2date.

  My only attempt to solve this problem so far was to backup all Windows Update DLLs (C:\windows\system32\wu*.dll, although I don't know if these are good) and do a scan sfc to replace them with copies of 'good '. It did not work.

  So my question is:

  Why cares Windows Update that I have 4 GB of memory installed?

  Thank you

  Jon

  1. I 'upgraded' from the RC of Windows 7 x 64 for Win 7 x 64 Home Premium.

  2. I use McAfee VirusScan Enterprise 8.7.0i, DAT version 6060, Scan Engine 5400.1158

  3 No.

  4. No, I put together this computer myself.

  ______________________

  To answer my previous posts:

  I think the USB storage is a separate issue. And.

  I think I * may * have solved the problem of origin with one or more of the following (don't know who):

  • Updated the software of the chipset of the card from my mother.
  • Updated HD Windows audio drivers to the recommended ASUS (Realtek) HD audio drivers
  • Updated since Windows installed NVIDIA display drivers for version NVIDIA WHQL.
  • Increased my tRFC (refresh time of line) to 70 52 clocks clocks. Set my GSKILL DRAM voltage recommended by 2.1V. Off the SPD DRAM configuration (I read that ASUS is not entirely based on the SPD and can affect things on its own).

  I had WU for 20 minutes from writing this post without a freeze, so we'll see. (Previously, it would freeze within 10 seconds of turning on WU)

• Windows Update crashes

  Running Windows 7 Pro (x 64)

  When I try to open Windows Update in Control Panel, it will not open. A "flag" Windows Update window will appear in my taskbar, but clicking just above brings the control panel.

  I was able to open Windows Update before I tried some things to fix this (edit: when I was able to open Windows before Update, it would freeze always upward after I clicked the button to install the updates - the rest of the system would be, but the Windows Update window was insensitive). What I did was run services.msc and tried to place the automatic Windows Update service (delayed) automatic - this change does not appear to have taken, however, as it is always set to automatic (delayed). I also tried to stop the service, but that has expired.

  The BITS service correspond to the following description: maybe I changed the startup type to automatic (that's what it is now worth, I remember more than the default value). The status of the service is listed as stopped, and when I try to start it, it gives me error 126: the specified module could not be found.

  Any help would be appreciated.

  EDIT: actually, maybe it is not frozen - instead, it's now fair to really take a long time to open, and each selection (like click to get information on the updates to install) takes more than 30 seconds or more. I'll try to update again and wait to see if anything changes.

  Also, I checked the history of update. The last update must be installed with success was the definition update Windows Defender (KB915597) 24/06/2010. All since then (and slightly before this date) failed. I can't give more details on what is the system may have changed because, apparently, the problem started months ago, and also because this is my girlfriend's computer; She did not notice that there was a problem until now.

  EDIT: OK, he supposedly started updated, but after the download/install progress window opens, it now seems to be frozen - it does not (the window cannot be moved, and the progress indicator is not animated) and downloaded/installed is stuck at 0 kb total/0% after several minutes.

  EDIT: I clicked back to the update of Windows and, for a while, the progress indicator was lively, but then he stopped again. Progress are still stuck at 0 kb/0%.

  I agree with my colleague MowGreen.

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Win7: see "using the custom installation and formatting the hard drive option" (or "reinstall it Windows 7") http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7 article

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft