Windows Update crashes during the installation of update

I was recently asked to restart my laptop (under Vista Home Premium) because Windows downloaded updates. I cut and updates began to install. The computer is now fixed as "Installing update 4 of 9» It has been more than an hour on the update 4 with the cursor turns but no progress.

Any help would be greatly appreciated.

Hi Charles1973a,

1. what update has recently been installed on the computer?

2. you receive an error message?

3. do you have a security software on the computer?

 

First, restart the computer and try to install the update one by one.

See the Microsoft article below as well as try the steps mentioned so that you cannot start Windows after you restart the computer, check if it helps.

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

http://support.Microsoft.com/kb/949358

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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