Windows Update does not work after reset

Hi guys,.

I had problems with a computer laptop lenovo so I did a reset of the system, and he started from scratch. Everything was going well until I tried to run updates about 20 have installed, but there is an another 80 that used.

When I try to download it says installation failed and when I restart the laptop he tried to confirgure updates and fails.

In addition to this he is originally an error with the tile apps that I said install windows 8.1 but you click on the ad of tile, nothing happens but other applications seem to be good and they are all updated as expected. Or sometimes you click on the tile of the app and it remains on the green screen with the circle past throughout but did not go forward.

I tried making sure that I am the administrator and nothing, Ive even did the output of sfc scan that reveals no problems but whe I official microsoft windows update troubleshooting, it says non-fixed recent updates installation problems, repair of Windows Update services and dependencies and it mentions the release of the sfc , but I already have the CFS scannow and there is no problem.

The only thing that happened with the most recent is that it took forever kept retrying until it failed and came back finally my system load upward, but strangely without saying that he has 3 updates appear to have installed because there is now only 77 I just can not understand.

Because I performed a system reset to factory settings and installed norton to protect there is nothing that could prevent updates, so any help would be greatly appreciated!

Hi Gareth,

Usually this problem is due to any third party/PPP program or due to some related issues of settings. I would like to know some information about this problem so that we can help you further.

1. What is the error message or an exact error code?

2. what security software is installed on your computer?

3. have you made changes on the computer before this problem?

I would suggest trying the following methods and check if it works for you.

Method 1:

Set Internet Explorer as your web browser default and check if it helps.

Make Internet Explorer your default browser:

http://Windows.Microsoft.com/en-us/Internet-Explorer/make-IE-default-browser#IE=IE-10

Method 2:

Put the computer in a clean boot state, and check if the problem persists. This will help you determine which third-party program or app is causing this problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 or Windows 8 / 8.1:
http://support.Microsoft.com/kb/929135 
Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 3:

Try the steps in the Microsoft Help article and check following.

The problems with the installation of the updates:

http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

Please reply with the status of the issue so that we can better help you.

Tags: Windows

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