Windows Update does not work with IE 8

When I try to use windows update, I am directed to the error page tells me that in order to use windows update, I need to upgrade to a more recent than IE 5 web browser; Well, I use IE 8.

Hello darreim,

Thank you for visiting the website of Microsoft Windows Vista Community.  You are using a beta version of IE8?  You can download and reinstall IE8 to check that you are using the latest version of IE8.

http://www.Microsoft.com/Windows/Internet-Explorer/

Thank you for using answers Forum. Please let us know how it works.

Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]

    'DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27 '.

    "ImagePath" = hex (2): 25, 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 72, 00, 6f, 00, 6f, 00,------.

    74,00,25,00 5 C 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 6 D,------.

    00,73,00,69,00,65,00,78,00,65,00,63,00,20,00, 2f, 56, 00, 00, 00, 00

    'Description"="@%SystemRoot%\\system32\\msimsg.dll,-32 '.

    "LocalSystem ObjectName"=""

    "ErrorControl" = DWORD: 00000001

    "Start" = dword:00000003

    'Type' = dword:00000010

    "DependOnService" = hex (7): 72, 00, 70, 00, 63, 00, 73, 00, 73, 00, 00, 00, 00, 00

    "ServiceSidType" = DWORD: 00000001

    "RequiredPrivileges" is hex (7): 53, 00, 65, 00, 54, 00, 63, 00 62 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 72, 00, 65, 00, 61, 00,------.

    74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00, 6 C, 00, 65, 00, 50, 00, 72, 00, 69,--------.

    00,76,00,69,00 6 c 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 c, 00, 6f 00, 63, 00,------.

    6B, 00, 4 d, 00, 65, 00, 6 d, 00, 6f, 00, 72, 00, 79, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00,------.

    73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00, 6f, 00, 72, 00, 69, 00, 74,------.

    00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00,------.

    65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00, 6 d, 00, 61, 00, 6e,------.

    00,65,00, 6F, 00, 74, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 C, 00, 65, 00, 67, 00, 65, 00,------.

    00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,------.

    00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 53, 00, 65, 00, 63, 00, 75, 00, 72, 00,------.

    69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00,------.

    00,53,00,65,00,43,00,68,00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 00, 69, 74, 00,------.

    66,00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53,------.

    00,65,00,50,00,72,00, 6f, 66, 00, 00, 69, 00, 6 c, 00, 65, 00, 53, 69, 00, 00, 6F, 00, 67, 00,------.

    6 c, 00, 65, 00, 50, 00, 72, 00, 6f, 00, 63, 00, 65, 00, 73, 00, 73, 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

    72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,------.

    47.00, 6 c, 00, 6f, 00, 62, 00, 61, 00, 6 c, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65,.

    00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00, 6F, 00, 50, 00,------.

    72,00,69,00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00, 6 b, 65, 00, 00, 6F, 00, 00, 50, 72,------.

    00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 52, 00, 65, 00,------.

    73,00,74,00, 6f, 00, 72, 00, 65, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00, 73, 00, 65, 00,------.

    51,00,75,00, 6f, 00, 74, 00, 61, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00, 6f, 77, 00, 00, 6F, 00,------.

    50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 54,------.

    00,61,00, 6B, 00, 65, 00, 4f, 77, 00, 00, 6F, 00, 65, 72, 00, 00, 73, 00, 68, 00, 00, 69, 70, 00,------.

    50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 C,

    00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00, 50, 00, 72, 00, 69, 00,------.

    76,00,69,00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 42, 00, 61, 00, 63, 00, 6 b------.

    00,75,00,70,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00,------.

    00.00

    "FailureActions" = hex: 84, 03, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

    00,01,00,00,00, c0, d4, 01, 00, 01, 00, 00, 00, e0, 93, 04, 00, 00, 00, 00, 00, 00, 00, 00, 00

    Go to your desktop and double-click the file name fixme.reg

    Restart the PC and try to install the updates again

    or

    Click Start.

    Type regedit in the search field and press to enter.

    On the registry change windows click on file and select import.

    Navigate to the location where the fixme.reg file and select the file.

    Click ok on the windows screen once the registry is merged successfully.

    Restart computer and check if updates installs.

    * We had system mechanic and I uninstalled it since I discovered that it corrupted my windows installer.

    Hope this helps

    Microsoft KB article

    http://support.Microsoft.com/kb/2642495

    Thank you!

    Makoi

  • Profile of user does not periodically; Windows Update does not work

    I had the "the user profile Service has no logon. Failed to load the user profile"and did a system restored about two months ago. I had the same error once again and followed the instructions that I got from a help forum to identify my user profile when the computer starts. Then I got the error again and did a system restored again. Two things have happened:

    1. about every fourth time that I reboot, it loads to a temporary profile.

    2. Windows Update does not work. The error that appears when I try to run Windows Update is 80070005 "unknown error."

    Help! What's next?

    Corruption of the profiles can be caused by several things: malware infection, bad drivers, corruption of file system of Windows due to stops unsuitable, due to lack of material (RAM and disk hard first "suspects"). You need to know what caused the corruption.

    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

    If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before taking the machine into a shop.

    MS - MVP - Elephant Boy computers - don't panic!

  • Windows 7 reports as "Not true" after replacement drive. Windows Update does not work. Any idea?

    I got a report that my drive was in imminent danger of failure.   Bought and made a direct disc-copy of the old disk cloning.    Everything seems to work fine, but now I'm getting the pop up that says Windows is "not true."    Windows shows as active, and nothing I've tried will stop the pop-up.  Worse, Windows Update does NOT work, and without running a few updates, I'm dead in the water for the use of new devices.

    I ran MGADiag.   Here is that content.   Any help is greatly apprectiated!

    ----------------------------------------------------------------------------------------------------------

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - QCPVQ - KHRB8-RMV82
    Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
    Windows product ID: 00359-OEM-8992687-00095
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F8417B78-D747-4A8A-9ED2-D65405A9DA4E} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_B4D0AA8B-920-80070057

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {F8417B78-D747-4A8A-9ED2-D65405A9DA4E}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-3615725035-2700926363-1652036055Dell Inc.. Inspiron 1545 Dell Inc.. A11 20090827000000.000000 + 00070FD3607018400F804090409Central Standard Time(GMT-06:00)03DELL WN09 100100Microsoft Office Enterprise 20071264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk =89388-707-0441865-6559414100Microsoft Office home and Student 20071219

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3312009
    Installation ID: 004293808462381663381400261494038926624675101980836995
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: RMV82
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 22/06/2015-13:55:06

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 6:22:2015 11:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAeqj + MrAO2jOkW3YOKB9UbRq90qZGyg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    WN09 DELL SLIC
    SSDT PmRef CpuPm

    This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

    Intel rapid storage driver installation

    try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the download of iata_enu.exe)

    Once complete, please restart twice, then after another MGADiag report.

  • Went from Windows 10 back to Windows 7 Home Premium: Windows Update does not work

    After trying Windows 10 for 3 weeks... I found it too difficult to navigate in... and it does not work with some of my old programs... especially, my Apple Airport Express Utility would not work... could not enter and update the passwords for WiFi networks...

    HOWEVER, very important, my wife was really upset to lose his old classic games... AND she had a devil of a time trying to browse... Happy woman... Happy life...

    So I followed the instructions to return to my old Windows 7 Home Premium... no problem... except that I had to go back and load old games for woman... AND now in Windows 7 when I try and do the 22 7 window updates I missed 3 weeks I was in 10 Windows... it will bring up as an 'Update '... "Download Windows Upgrade 10 '... I spent hours trying different solutions... to hide files, removal of the old updates, etc. without success... I give up...

    I noticed that some updates are for 'security'... and I don't know if I can trust Norton to protect me without updates...

    I guess my question would be WHEN MICROSOFT WILL CORRECT "THEIR PROBLEM"? So I can update my computer... without going in circles with Windows 10?

    Hello

    Thanks for posting your query in Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    I suggest the steps and check if that helps

    To get rid of Windows 10 update. I suggest you follow these steps:
    1. go in Control Panel, and then click programs and features.
    2. Press display the installed updates, then find the update called KB3035583.
    3. now uninstall this update.

    Then you can install the Windows 7 update

    I hope this helps. If the issue is not resolved, please get back to us and we would be happy to help you

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