Windows update errors and install failures - 800706BE

OPS 32-bit Vista - while trying to install KB947821 - get error code 800706BE I also have norton 360 installed. Since installing the update for internet explorer 8, with that I started to have some few issues updates, optional and important. Please advise, thank you very much!

Comment: Probably Norton causing the problem.

"Make sure your anti-virus is disabled and try the update again, if it still does not try to update in a clean boot environment:

Test in a clean boot environment to see if the problem is related to other services or programs-

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135

Click Start, type msconfig in the Search box and press ENTER. (If you are prompted for an administrator password or a confirmation, type the password, or click continue.)

On the general tab, click Selective startup.

Under Selective startup, clear the Load Startup items check box.

Click the Services tab, select the hide all Microsoft Services check box, and then click disable all.

Click OK.

When you are prompted, click restart.

Log on to your account.

---------------------------------------------------

Click on start-> all programs-> Windows Update and reinstall the update/s.

---------------------------------------------------

To restore your Normal startup:

Click Start, type msconfig in the Search box and press ENTER. (If you are prompted for an administrator password or a confirmation, type the password, or click continue.)

On the general tab, click Normal startup.

When you are prompted, click restart. »

TaurArian [MVP] 2005-2010 - Update Services

Tags: Windows

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Windows update downloaded and installed sp1 and sp2. Both show as "successful" in the history of the update however my computer properties tab represents OS is Windows Vista Home Premium and shows no indication of SP1 or SP2. Is there a process of 'activation' these? Should not be done automatically? Any help is appreciated!

Hello

Thanks for posting the request in the Microsoft Community.

Method 1:

I would say as you to see the link to use the System File Checker tool (sfc) to troubleshoot missing or corrupted system files in Windows:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

Method 2:

Step 1:

I suggest to refer to the article and try to run the system update tool:

System update scan tool corrects errors of Windows Update in Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

Step 2:

You can check the link and try to obtain the latest Service Pack for Windows Vista:

How to obtain the latest Windows Vista service pack

http://support.Microsoft.com/kb/935791

Let us know if it helps.

Windows Update download and install when my PC is in mode 5000mAh?

Will windows update download and install when my PC is in mode 5000mAh?

Hi Hassan,.

You will not be able to plan / run Windows update in standby mode. It can be in "idle" mode or when executing system.

I hope this helps.

Cannot access the Windows Update site and install updates

Original title: 2 problems 1 when he goes to win the update, I get, can not display the page. 2 if I'm going in a different direction and I get search updates, scanning (encountered a problem can not display the page) comes up and on the opportunity of the page crashes.

I did fix it, I disabled all firewall internet security and and also listed win update to a trusted site.

Hi trski,

I recommend you to check for possible malware program.

1 restart the computer using safe mode with networking. If you have a Type of Internet connection wireless, have a wired internet connection. To restart in Mode safe mode with networking:
a. press the restart.
(b) at the moment you press the restart button, keep tapping F8 until that Advanced Boot Options appears.
c. Select Mode safe mode with networking
2. open the Web browser to explore and go to http://safety.live.com.
3 scan the OneCare Safety Scanner full Service.
4. take note of the items that are detected, but cannot be deleted, as appropriate. Get back to me with the names of the infections that cannot be removed, if necessary.
5. after removing the infection (if any), start in Normal Mode by restarting just the normal computer like you do it.

Run Windows Update again, and get back to us with your findings.

If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

The Microsoft/Windows Update errors and updates failed.

I just had to make YET ANOTHER Destructive full restore my win Vista PC, regular and continuous errors and problems caused by who knows what and the fact that the system restore never worked once in 10 years of friggin! My PC tries to run Win' Vista (SP2) and all the new updates that are applied after SP2. I also run Norton Internet Security (fully updated). I would like to re - install Office 2007 again once more, but I'm reluctant to until I get an answer to the following problem, because whenever I have re-installed Office 2007 I get Office update errors as well. I do not yet have enough away with this recovery to even think about re - install "other apps" again. My problem is that a heck of a lot more than several updates that were 'available' over time since I bought this pc (which didn't even have SP1 on it when I bought it new), do not have more than several times. Finally, it seems that these updates failed stop appearing as 'available '. Currently failed updates are: IMPORTANT: KB974468; KB2729449; KB2742595; RECOMMENDED: Windows Live Essentails 2001. OPTIONAL: Bing Office 1.3.1. also failed (the current version is 1.3.3...).

My concern about all these multiple failed updates is that if these updates ARE important, whereas they should, and at the very least, not failed to install the first time which must be installed with success the next time. There are at least 40 + other these updates on my pc (of all types) who failed the first time, but succeeded (according to Windows Update), the second time. After doing a search and try to install these updates above manually from the Microsoft Download Center, I got a response that these updates "are not" or "are blocked by another condition on my computer. What 'State' is probably I wonder? Makes me think anyone or whatever decide an update IS important for a particular system is wrong either (and the update is NOT important at all) and so it does not yet appear in the list of "update available", or it IS important and there is another unknown or error "NO that does NOT exist. preventing the update to be applied. I say no because maybe this unknown error also cites a number of error that is not found by the completely useless online "windows help and support!

If an update is NOT or is no LONGER available, then why hell is he always recommended! ??? In all cases, "Windows Live Essentials 2011" settles, and looking for 'help' by selecting "get help with this error" I am taken to the "windows help and support" line (which doesn't help at all). That's because this 'aid' shows only 26 'results' and NONE of them include error numbers (800706... and two instances of 66A) city. ANY help will be VERY much appreciated (epecially on the part of MVP, who have been a great help in the past) cordially Andy Bob :) :) :) :)

Let's start from the beginning.

Lets first see what happened with your drive.

Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

change c:\bootex.log

What is this file exist with something in it?

The following commands query the event logs.

To start verification by using the name of the source for any version of Windows (because it varies).

WMIC /append:"%userprofile%\desktop\DiskEvents.html" PATH Win32_NTLogEvent where (sourcename = "Autocheck" or sourcename = 'Winlogon' or sourcename = "WinInit") get format:HForm

To run chkdsk in Windows.

WMIC /append:"%userprofile%\desktop\DiskEvents.html" PATH Win32_NTLogEvent where (sourcename = "Chkdsk") to / format: HForm

For warnings about disk problems detected during normal operations and automatic repairs by Windows at the time where the problems were discovered.

WMIC /append:"%userprofile%\desktop\DiskEvents.html" PATH Win32_NTLogEvent where (sourcename = "NTFS" or Sourcename = 'Disc') to / format: HForm

Then to view the created file.

Start "" "% userprofile%\desktop\DiskEvents.html"

Copy and paste it here. Again run the commands again after doing the below.

Then to test the equipment.

Standard hardware troubleshooting

First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...

Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

Diagnosis of memory

If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.

S.M.A.R.T

Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)

WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List

If it is on will be true, otherwise on enable in the BIOS of the computer.

Predict the failure must be False if everything is ok.

In Vista and later if SMART failure predicted Windows prompts the user to run the backup.

Run chkdsk

In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

SFC

Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

sfc/scannow

Heat

Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.

For memory diagnostic results

Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.

Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

Double-click the entry for more details on this entry.

For results of Chkdsk

You can ignore this if you performed the first series of commands again.

Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.

Look for EventID is 7 and Source disk
Look for EventID is 11 and the Source disk
Look for EventID is 50 , and the Source is disk
Look for EventID is 51 and Source disk
Look for EventID is 52 and Source disk

Look for EventID 55 and Source is NTFS
Look for EventID is 130 and Source is NTFS
Look for EventID is 134 and Source is NTFS
Look for EventID is 137 and Source is NTFS
Look for EventID 1001 and Source is Autochk
Look for EventID 1001 and Source is Winlogon
Look for EventID 1001 and Source is WinInit
Look for EventID 1001 and Source is Chkdsk
Look for EventID is 26212 and Source is Chkdsk
Look for EventID 26213 and Source is Chkdsk

Look for EventID 26214 and Source is Chkdsk
Double-click the entry for more details on this entry.

PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.

If the results are transferred to the startup time events logs chkdsk, then the results are probably in the following file c:\Bootex.log. This file is removed when the results are placed in the event logs.

For the results of the SFC

Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "

It will be able to see which files are corrupted.

To see if there

findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.

You say that you have had continuous problems. But if you want to jump the gun to fire a bit.

More details about the error

To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.

To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.

Start an command prompt (Start - All Programs - Accessories - command prompt) and type

net helpmsg 2

and it will say

The system cannot find the specified file.

Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.

Windows errors (smallish numbers) and COM HRESULT values (in general, but with exceptions, start with an 8 as 0 x 80040154) are defined in WinError.h, except 8007nnnn where you are looking for the error Window number it contains.

As a general rule, Windows errors are less than 65 535 (0xFFFF). Errors from 0 x 80000001 are HResults Component Object Model (COM). Errors from 0 xC0000001 NTStatus results.

NTStatus errors (usually, but not always to start with a C as 0xC0000022) are defined in NTStatus.h.

the .h files are the best source because it includes the symbolic name of the error that can give clues such as the source of the error
. FormatMessage does not have the symbolic name as the description.

You get these files by downloading the kit of Development Platform (that's gigabytes)

http://www.Microsoft.com/en-US/Download/details.aspx%3Fid%3D8279&SA=U&EI=w2IrULDDLsHFmAWbmIHoBg&ved=0CBwQFjAA&USG=AFQjCNHZn9-4f2NnuN9o3UWUsOF3wL7HBQ

If you just want the two files I have them on my skydrive so I can reference anywhere I want.

https://SkyDrive.live.com/redir?RESID=E2F0CE17A268A4FA! 121

Run Microsoft Fixit

Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

http://support.Microsoft.com/mats/windows_update/en-us

For the visit of the list the most comprehensive

http://support.Microsoft.com/FixIt/en-us

When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

Which helps with Windows Update.

The system update tool

Also run the system update readiness tool

For 32-bit Windows

http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

For 64-bit Windows

http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

Repair and defragment the database

Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

Esentutl.exe /p c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb
Each of the three towers of programs, services, and drivers in increasing amounts. So restrict the possible culprits.

Clean boot

Click Start - all programs - Accessories - run and type

msconfig

Then go to the Startup tab uncheck everything. Then go to the Services tab check hide all Microsoft Services and uncheck everything that is left.
Reset. If this resolves your wake problem ½ of services / of startup items until you find that one.

Tip clean boot

If the above does not help.

Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
Start the program by right-clicking and choosing run as administrator and click on the menu Options - Filter Options and check hide Microsoft entries and disable include the empty slots. Uncheck the box just to the left.

Reset. If this resolves your wake problem half of the items until you find the one that.

Safe mode

If the above does not help. Windows Update does not work in safe mode.

Use safe mode with Networking if you need internet access.

Click Start - all programs - Accessories - run and type
```
msconfig
```
Go to the Startup tab, and then click Start secure (also check network if necessary). Reset. Come back here and uncheck the box secure start to return to normal mode.

or

If your computer has a single operating system installed, repeatedly press the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again. [Correction to start - Help and Support]

Determine the Version of Windows Installer

Windows Vista comes with version 4. Version 4.5 is available for download. To determine the version,

Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type

msiexec

If you have Version 4.5 try reinstalling from

http://www.Microsoft.com/en-AU/Download/details.aspx?ID=8483

If you have Version 4 continue with the other steps below.

Reregister Windows install

That you re-register Windows Installer.

Click Start - all programs - Accessories - right click on command prompt and choose run as administrator. Type

regsvr32 c:\Windows\System32\msi.dll
regsvr32 c:\Windows\System32\msihnd.dll
regsvr32 c:\Windows\System32\msimtf.dll
regsvr32 c:\Windows\System32\msisip.dll

msiexec/reg

FixIt

Microsoft has a range of automatic programs to solve common problems. To see Windows Installer problems

http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

For the visit of the list the most comprehensive

http://support.Microsoft.com/FixIt/en-us

When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

Reinstall the Services registry entries

Download MsiServer_Vista_32.reg from https://skydrive.live.com/redir?resid=E2F0CE17A268A4FA 121

Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the MsiServer_Vista_32.reg.

Reset

Restart the Service and dependent services

Click Start - All Programs - Accessories - right on command prompt and choose run as administrator.

SC start DCOMLaunch

SC start RpcSs

Start msiserver sc config = request

SC start msiserver

.
--

help with windows update errors and chkdsk

I got a message saying I needed to update my windows. I went to windows update, the express settled. I received a message that says that I can't install the update to windows. This is the message I received:

The website has encountered a problem and cannot display the page you are trying to view. Take the following steps to try to resolve the problem:

Refresh the page.
In Internet Explorer, delete the temporary Internet files by going to the Tools menu and then Internet Options.
Close and then reopen Internet Explorer.

Then I'm defragmenting my "C" drive and I get an error with the States: Please run chkdsk /f. I run that, once it goes through the whole process, I will return to defragment and I STILL get the same message. I don't know how to clear these while I am able to update and to defragment my system.

Thank you for your help

Hello

You can try the troubleshooting provided in the link below steps to fix the problem.

You receive an error message "0x800A01AE" or a "0 x 080070570" error message when you try to connect to the Windows Update Web page or to the Microsoft Update Web page in Windows Server 2003 or Windows XP

http://support.Microsoft.com/kb/910359

Windows update errors and install failures - 800706BE

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