Windows Update gets closed by Windows Data Execution Prevention

Running Windows XP Pro with SP3.  Windows Update is set to warn me of updates.

For the last two days, whenever I turn on, a popup appears saying

-Microsoft Windows data execution prevention.  To help protect your computer, Windows has closed this program.  Name: Windows Update.  Publisher: Microsoft Corporation.

It gives me a "close this window" button, but if I click on it it just reappears.  The offending executable seems to be wuauctl.exe.

I checked and the only wuauctl.exe on my system is where it should be, in \Windows\System32\, although there are also a large number of \Windows\pchealth\ErrorRep\UserDumps entries all from when I first encountered the problem.

What has gone wrong and what I would do to this topic?

ger1atric,
I suggest that you make sure you have Latest Windows Update Agent.  If you do and are still getting the error, then try the steps listed below.

If your computer is set to apply DEP to all programs and services, the DEP error message will have a change settings button. If an update of the program is not available, follow these steps to add an exception for the program of the DEP error message:

  1. When you receive the error message, click change settings.
  2. Click to select the check box next to the program, and then click apply.
  3. When you are prompted to restart your computer, double click on OK and restart your system.

You can also add an exception for the program by using System Properties in Control Panel. To do this, follow these steps:

  1. Click Start, click run, type sysdm.cpl, and then click OK.
  2. Click the Advanced tab, click performance, and then click settings.
  3. In the Performance Options, click the Data Execution Prevention tab, and then click Add.
  4. In the Open dialog box, locate and then click the program.
  5. Click Open, click apply, and then click OK. When you are prompted to restart your computer, click OK.

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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