Windows Update has no "Driver" tab and Windows Update provides no way of specifically updated device drivers that do not work correctly.

Similar Questions

• Satellite M40X: After update Bios keyboard keys do not work correctly

  I have a Satellite M40X and I had updated the Bios to v 1.60. and now the keys u, m, 7 and the up arrow will not work correctly. The problem is that there is not another version of Bios to use.

  How can I solve my problem?
  Can I get the old version of the bios?

  Thank you
  Gabriel

  Hello

  No won´t you be able to recover the old BIOS. The only two options are:

  1. try to update BIOS and check if it work s
  2. in the case of no success, please visit the [ASP Locator | http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT] to search for the nearest ASP in your country and ask them for a checkup of material and repair.

  Welcome them

• Drupal 7 and blogger do not work correctly on Firefox but on IE; the problems are quite specific; new problem.

  New problems on Drupal 7 and blogger who agree on IE. In Blogger, if I try to reply to a comment, I get a new window into the comments box that contains a new iteration of my Blogger template that I can't use. In Drupal 7, there are at least two modules that do not work correctly: the CKEditor GUI does not work and the filter of the Module does not work correctly. There is no error message, and the two modules work fine on IE and Chrome.
  There is nothing on the web that suggests or either of these Web sites is to have this kind of problems.
  Thanks for any help.
  David Hilfiker

  Hi david.hilfiker,
  Thank you for your question, I understand that this is happening on two sites. If this is not the case on other people's computers please try a restart of Firefox.
  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  
  Note: This will make you lose all the Extensions and preferences.

  • Sites Web open is not recorded in less than 25 versions of Firefox.

  To reset Firefox, perform the following steps:

  For Firefox versions prior to 29,0:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the "Reset Firefox" line

     

     button.

  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  For Firefox 29,0 and above:

  1. Click the menu button

     

     click Help

     

     and select troubleshooting information. Now, should open a new tab containing your troubleshooting information.

  2. At the top right of the page, you should see a button that says "Reset Firefox"

     

     . Click on it.

  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

  Thank you.

• When I click on Windows Update, he says that he cannot work and maybe I have to restart the computer.

  Hi, when I click on Windows Update it says that he cannot work and maybe I have to restart the computer. But when I do it always appears with the same. In services, it is configured to automatically update windows and is started. Can anyone help?

  Hello

  
  Method 1:
  You can run the fixit. Check out the following link.
  The problem with Microsoft Windows Update is not working
  http://support.Microsoft.com/mats/windows_update/
  Method 2:
  You can run the fix provided in the link and check out them.
  Resolve security issues to protect and secure Windows automatically
  http://support.Microsoft.com/mats/windows_security_diagnostic/
  Method 3:
  You can read the following article.
  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
  http://support.Microsoft.com/kb/2509997
  Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry
  Note: if bad sectors are found by running the check disk utility and if the attempt to recover bad sectors is verified when checking the disk for errors, data in the bad sector might be lost in the attempt to recover bad sectors.
  Method 4:
  I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
  Important: when running Scan disk hard if bad sectors are found on the hard drive when parsing tent repair this sector if all available on which data may be lost.
  See also:
  Problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
  Updates: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions
  It will be useful.

• Windows Update - How do you keep updates hidden and updates to software that is not installed to appear?

  First issue.  Microsoft Silverlight guard display itself.  I hid at least twice since I reinstalled Windows 7 a few months ago and it's annoying.

  Second issue.  How can I stop Windows Update to provide updates for software that is not installed?  I installed Microsoft office with only Word, Excel, Access and Outlook and yet it is the display updates for PowerPoint and PowerPoint Viewer that I specifically not have installed.  Once again, it is annoying to have to check updates to software that is not yet installed on my machine.

  Hello

  The first Post published in the silverlight forum
  http://forums.Silverlight.NET/forums/
  Second question, refer to
  http://Windows.Microsoft.com/en-us/Windows7/change-how-Windows-installs-or-notifies-you-about-updates

• sound card does not work correctly after Windows update

  My sound card has been disabled when I install an automatic update for windows. There was an extra audio driver in Device Manager 'bluetooth AV audio' and audio peripheral anoither like this. After installation there is no sound coming out if my sound card was on the list of Device Manager. I followed several steps through windows help and support to solve the problem since seeing him on my laptop for mute also did not work. After you resolve the problem with the use of MICROSOFT FIX IT, it was fixed but this isn't the same quality that I get. Its volume is less eventhough volume: 100. The sound card that was originally installed on my laptop is "Conexant High definition SmartAudio HD2. Is there something more I need to do in order for me to get the same quality of sounds I have before installation?

  Moreover, the light of my keyboard for caps lock shift and scrolling also failed after installation. I reformat my laptop after the incident, so I can get a good in the new system, but it does not solve the problem.

  I also need to update my sound card for my HP laptop? Please help me.

  Thank you!

  Hello

  1. what windows update that you install?

  I would ask you to try using a different set of drivers to verify. For more information, see the articles below.
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Tips for solving common audio problems
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  Conexant support:
  http://www.Conexant.com/support/

  I hope this helps.

• Windows 7 message pop-up cigarette... "local area connection adapter does not work correctly. Problems related to the pilot experience or material"what the devil does that average and that the devil can do?

  When I logged on this morning, Windows 7 gave me the following message... "The connection to the local network problems hardware or driver. For connection to the local network adapter does not work correctly. "My Windows offered solution was go using Windows.  Help

  Hello

  Try to uninstall and reinstall the network adapter drivers.

  Download the latest drivers from the card manufacturer support page.

  Download the drivers and extract them to a folder of your choice.

  In Device Manager, right-click on the adapter.

  Click Update drivers and choose her browse my computer for drivers.

  Choose let me a list of choices, click on disk and point to the folder with the drivers.
  ---------------------------

  Computer network health.

  Check the Device Manager for the entry of valid card of the wire.

  http://www.ezlan.NET/Win7/net_dm.jpg

  If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

  Check network connections to make sure that you have a Local Area Connection icon/entry, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

  http://www.ezlan.NET/Win7/net_connection_tcp.jpg

  Connect you to the menu of the router from a work computer and make sure DHCP is on, and it is configured to assign IPs which can cover the number of computers that are connected (a bit more will be even better).

  Turn off the computer and the router, reset the router and the computer.

  Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

  On the State of intellectual property.

  TCP/IP and its variables usually look like this.

  Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

  Typical TCP/IP status looks like this.

  http://www.ezlan.NET/Win7/status-NIC.jpg

  Description is the data of the card making.
  
  Physical address is the MAC of the card number.

  The xx must be a number between 0 and 255 (all xx even number).

  YY should be between 0 and 255

  ZZ should be between 0 and 255 (zz all the same number.)

  The date of the lease must be valid at the present time.
  
  * Note 1. IP that starts with 169.xxx.xxx.xxx isn't valid functional IP.

  * Note 2 There could be an IPv6 entries too. However, they are not functional for Internet or LAN traffic. They are necessary for Win 7 homegroup special configuration.

  ------------------------

  Also, make sure that the software firewall on each computer allows free local traffic. If you use 3rd party Firewall on, Vista/XP Firewall Native should be disabled, and the active firewall has adjusted to your network numbers IP on what is sometimes called the Zone of confidence (see part 3 firewall instructions

  General example, http://www.ezlan.net/faq.html#trusted

  Please note that some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled). If possible, configure the firewall correctly or completely uninstall to allow a clean flow of local network traffic. If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

  Jack-MVP Windows Networking. WWW.EZLAN.NET

• Windows Update cannot currently check the update, because the service does not work, you may need to restart your computer

  My computer stops the update via WIndows Update Component

  Whenever a try to do the manual update using this component I get the message;   * Windows Update cannot currently check the update, because the service does not work, you may need to restart your computer *...

  My computer has a few updates, but can not run these update

  Whenever I try to run computer shotdown/updates remain frozen for a while and stops without updating

  He starts to run updates 1 of 13... and stops

  If I shutdown normal e, computer stay likehanging 1 hour without stopping.

  I would like to know how to solve this problem

  Thank you

  Concerning

  Gladmar.

  Hello

  Were there any changes made on the computer before the show?

  Perform the following methods and check:

  Method 1:

  I suggest you to check if you are able to access Windows Update service and ensure that the following services are started. If it is not started, follow these steps:

  a. click Start, type services.msc and press enter.
  b. search Windows Update.
  c. right-click on the service and select Properties.
  d. in type of startup, select enable.
  e. click Start under the Service status.
  f. click OK.
  g. Repeat steps c to f for the following services:

  Background Intelligent Transfer Service
  Cryptographic services

  If the steps do not help to solve the problem, you can go ahead with the methods mentioned below and check.

  Method 2:

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Method 3:

  Your anti-virus software is in conflict with Windows updates. You can test this by temporarily disabling your antivirus:

  Disable the antivirus software
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 4:

  The problem with Microsoft Windows Update is not working

  http://support.Microsoft.com/mats/windows_update/

  See also:

  Troubleshoot problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  Updates: frequently asked questions

  
  http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions

  I hope this helps.

• Peripheral Audio USB-Mulit-channel has a driver problem and PnP device problem.

  I try to use the blue ice pre - amp for recording. Under channel-Mulit-USB Audio Device, device status, it displays "this device cannot start. (Code 10) "once I start the troubleshooting process it shows that even after reinstalling the driver it still does not work and that there is a problem with the device PnP I already tried to uninstall the driver and restart my laptop to let windows try again but nothing works.  Please help D:! Thank you all very much! :]
  -Kyle

  Hello

  1. is this problem limited with a specific USB device?

  2. it worked before?

  3. using this unit for the first time on this computer?

  4. the other USB devices work properly?

  Method 1: Run the troubleshooter and see if it helps.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  The Code 10 error applies mainly to the problems of hardware driver and devices or compatibility problems between the drivers of equipment and additional software that is installed in Windows. Therefore, we recommend that solve you these problems with emphasis on device drivers, configuration of device problems and hardware compatibility issues. You may need to update the chipset drivers and the USB controller

  Follow the given article below for more information.

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers

  http://support.Microsoft.com/kb/943104

  In addition, update the driver from the manufacturer's Web site and see if it helps.

  Method 3: Uninstall and reinstall the USB drivers and check if the problem persists

  1 disconnect all USB devices except the USB keyboard and mouse.

  2. click on start and type device manager in the start search box and press ENTER.
  3. Select the Device Manager and a pop-up window will Device Manager.
  4. click the + on controllers USB Bus to develop it.
  5. right click on all controllers USB and USB Root Hub that is listed, and select uninstall.
  6. restart the computer.
  7. plug in the appliance and check if it works.
   
   
   
   
  I hope this helps.

• I am running windows xp on a computer dell laptop and just bought an acer H213H-screen that does not work. __

  I am running windows xp on a computer dell laptop and just bought an acer H213H-screen that does not work.

  I downloaded the driver appropriate on the acer site and installed.  Also, I tried to reduce my resolution.  None of them have worked.  I get a message on the acer monitor that says "Input not supported"

  You check the display settings and make sure that you do not have your resolution to high for this monitor. Its got to many many times.
  Please rate me upward if you find my post helpful. Thank you!

• I bought CS5 on a CD for a long time for my windows 7 PC and I now want to put on my new iMac Yosemite that does not have a CD player running. Can I download it from adobe or from the app store and use my original serial number?

  I bought CS5 on a CD for a long time for my windows 7 PC and I now want to put on my new iMac Yosemite that does not have a CD player running. Can I download it from adobe or from the app store and use my original serial number?

  You can use it only on a Win computer. If you had CS6, you could do a platform Exchange but not with CS5. Here are the details of the exchanges of the platform:

  Exchange a product for a different version of the language or platform

• I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10

  I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10

  See download Acrobat 7 and CS2

• Get "key to upgrade is for the edition of windows that does not work with Windows Anytime Upgrade"

  The PC is running Windows 7 Starter.  I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.

  When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  Additional resources:

  http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-windows_install/how-to-successfully-do-and-troubleshoot-Windows/47e1943f-8255-452A-a7ad-2ae14dc974af

• "Windows 7 Home Premium SP1 64-bit, an error message indicates" the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade.

  Tried using Windows Anytime Upgrade. Bought at Staples have product key is entered correctly. "Following instructions, accepted USA get error message says ' the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

  Which edition of Windows 7 is installed on the machine?

  Which edition of Windows 7 you are trying to do an Express upgrade to?

  Please note that the Express upgrade does not support OEM, MSDN-Academic, Volume (the student faculty licenses) license. If you are in possession of all these brackets, you will need to save and do a custom clean install. If you want to do it, please backup your Windows 7 Home Premium or according to edition currently installed. Some licenses for Windows distributed to tertiary level students are not perpetual, which means that you cannot continue to use the software after a course or graduating.

  ---------------------

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

• Error, "the upgrade key you have entered is for an edition of Windows that does not work with Windows Anytime Upgrade." Enter a different upgrade key. "When you try to upgrade to Windows 7 Ultimate

  I have Windows 7 Home Premium and bought a Windows Anytime Upgrade to Windows 7 Ultimate. After extraction in the online store, I got a download link and product key.

  However, when I try to run the Express upgrade and enter the key that I got from the online store, the operation fails and the window says:
  "The upgrade key that you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

  What should I do?

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade