Windows Update is not updated, error 8007041 D

Says click for info icon set. I see NO error code. Have run various MS Fix - Its with some success. The last, dealing with issues of firewall, firewall set default Windows said. Asked if being run another firewall and disable it (Norton 2012) or check the Group Policy settings. Research in the stages of group policy, unable to find/check the. Equipped with Windows Vista 32 bit Home Premimum. Thank you, Donald

The clean boot process worked for you?

Tags: Windows

Similar Questions

  • Windows update error from 8 to 8.1 - Code 8007041

    Related to: common Windows 8 for the 8.1 upgrade problems.

    There was updates problem

    Error (s) found:

    Code D 8007041

    Original title: 8 to 8.1 windows update error

    Hello

    You can get this error if some third-party anti-virus collide with Windows Update. To resolve this problem, use the following methods in the order in which they are listed. After each method, check to see if the problem is resolved. If the problem is not resolved, try the next method.

    Method 1: if you are using a third-party antivirus program. I suggest you temporarily disable and check.

    Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2:  I suggest you to run the Windows Update troubleshooting from this link or manually follow the instructions in this link to try to solve the problem of Windows update first.

    http://support.Microsoft.com/kb/971058/en-us

    If the troubleshooter as well as the measures do not help, try to run the DISM commands and then try to check if you are able to install the update to Windows. (Install only 3-5 updates at a time instead of installing all the updates total)

    1. type command prompt in the charms of the search, right-click on it and select run as administrator.

    2 type the following commands. Press ENTER after each command.

    DISM.exe / Online/Cleanup-image /Scanhealth

    DISM.exe / Online/Cleanup-image /Restorehealth

    3. close the command prompt, and then run Windows Update again.

    Once the Windows updates are installed correctly, restart the computer and check if Windows 8.1 update is available.  Make sure the update KB 2871389 is correctly installed on the computer. Please refer to the http://support.microsoft.com/kb/2871389/en-us

    If the update is not always displayed in the store, you can have a look at the information provided in the http://windows.microsoft.com/en-in/windows-8/why-can-t-find-update-store

    Please try the steps as stated in the statutes help and let us know the results.

  • Service pack 1 installation of not-Windows Update Error 80070002.

    Original title: Service pack does not install it.

    Hello

    I had to restart my laptop (Windows Vista) to factory setting because the system has begun to slow down; I now can't install SP1, it appears on the new & new window updates and downloads in a few minutes. Although it does not install correctly.

    I still can not download Norton because it requires service pack 1.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - 4GV68 - 6D8JB-G6MF9
    The Windows Product Key hash: au + OBZ1y48sKA/bWkfKXiuCrOjY =
    Windows product ID: 89578-OEM-7332157-00203
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {2517015B-18C6-4826-A728-38DF83AB7F75} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218 - 0019
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {2517015B-18C6-4826-A728-38DF83AB7F75}1.9.0027.06.0.6000.2.00010300.0.0.003x 32*-*-*-*-G6MF989578-OEM-7332157-002032S-1-5-21-1414528651-3301326876-351726145Sony Corporation,VGN-FZ11SPhoenix Technologies LTD.R0050J720070418000000.000000 + 000E1323507018400FA08090409GMT Standard Time(GMT+00:00)03SonyVAIO109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500203-02-2057-6000.0000-1052013
    Installation ID: 102120767924454475951502567153512013056414419884416224
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: G6MF9
    License status: licensed

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current Hash HWID: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJR + N/LlvO5wsEaDwoOcB/L0KhN2niaWrFYqhQ ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC Sony VAIO
    Sony VAIO FACP
    HPET Sony VAIO
    Sony VAIO BOOT
    MCFG Sony VAIO
    TCPA Sony VAIO
    SLIC Sony VAIO
    Document TMOR Sony VAIO
    APIC Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO

    Hi Keshwala,

    We need a few details to help you install Service pack 1, please answer the following.

    1. What antivirus application do you use on your computer?
    2. Was no problem with the installation of other updates to Windows?
    3. You have the Windows Vista installation disc?

    You can refer to the following methods, these could help you install Service pack 1 on your computer.

    Method 1:

    If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. see the methods in the following link.

    Windows Update Error 80070002.

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

    Method 2:

    Disable the antivirus software, install the service pack and check the issue stattus.

    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    You can also refer to:

    You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services

    http://support.Microsoft.com/kb/910336

    I hope this helps.

  • Windows Update error code: 80072EFE - (firewall turned off, MS Fixit ran and still does not) any other suggestions

    Hello

    We had our computer offline since February and that you try to update windows (we're on vista). We get the error 80072EFE code after a long wait.
    I have been through the forums and tried the microsoft fixit and turn off our firewall. It's the things that we tried-http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072efe-or-80072f76
    I need a few suggestions more...
    Thank you in advance. Kath.
    We had our computer offline since February and that you try to update windows (we're on vista). We get the error 80072EFE code after a long wait.
    I have been through the forums and tried the microsoft fixit and turn off our firewall. It's the things that we tried-http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072efe-or-80072f76
    I need a few suggestions more...

    Even if you * know * you just did this - that in that order...

    Check your time zone and time are correct.

    Search for malware:

    Download, install, execute, update and perform analyses complete system with the two following applications:

    Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

    Search online with eSet Online Scanner.

    Reset.

    Now reset your Windows with this FixIt components update:
    How to reset the Windows Update components?

    Reset.

    Try to get updates.

    If it still does not work, try this...

    1. Start an elevated command prompt.
    2. Run the following commands pressing on enter after each line:

      net stop wuauserv

      CD %SystemRoot%\System32

      Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

      net start wuauserv

    3. Reset
    4. Try to reinstall updates

    * Important * When you do this, the following problems occur:

    • Updates that are currently downloaded but which have not yet been installed must be downloaded again by using Windows Update or Microsoft Update.
    • When you remove the Software Distribution folder, your download history is deleted.
    • If you currently receive updates from Microsoft Update and Windows Update, you will need to reselect this option from the Windows Update Web site.


    * Note *
    if the problem is resolved and you can successfully download and install the updates, you can delete the directory SoftwareDistribution.old to recover disk space.

  • Windows update error 80070490 - other corrections code do not work.

    I have 9 updates, that I need to install it and I get the error code 80070490.

    I did the following to try to address everything with no luck...
    (1) tried a system restore. Unfortunately this update has been tried and failed several times during the last few days, and each time it is automatically a restore point. So now I have no more old that won to restore restore points.
    2.) have tried updating system as indicated here preparation tool:
    Rebooted and still have the problem.
    2.) attempt to perform a repair with my Vista Ultimate DVD installation as described here:
    http://Windows.Microsoft.com/en-GB/Windows-Vista/Windows-Update-error-80070490
    The problem is that I can't choose 'upgrade '. It is grayed out. The reason for this is that I can't upgrade to a version older than what I'm running now. My DVD is SP1 and I have since upgraded to SP2. I keep seeing this recommendation and it will not work for me.
    (3.) I deleted the "Software Distribution" folder and reinstalled the WindowsUpdateAgent.
    4.), I tried to use the Mr FixIt. It does not find that there is a problem with the windows update and then it tries to fix it. It runs corrections and says that it has attached to them. But when I close and re - run, problems are found and 'fixed' again. I have been through multiple cycles of Mr FixIt, restart, update, error, fixit, etc.. I also tried the fixit several times back to back running. Whenever he finds the problem, says it is fixed, but then when re-ran he finds the problem, said again and again this is corrected.
    This all started after uninstalling several pieces of software by using the control panel. I emptied several unused programs and uninstalled AVG Antivirus. Not sure if this is related or not, since that was a few days after uninstalling before I saw for the first time this error.
    I'm still having the problem.
    If you could point me kindly to specific files that need to be extracted for this error I would really appreciate it.

    I managed to solve this problem on my own. It turned out to be something with the above Japanese language pack. I uninstalled it and everything updated correctly. I thought I'd pass just in case someone else has the same problem.

  • G550 - windows update error - Samsung CDMA Modem does not refresh

    I get an error of my modem update when you run windows update.

    How can I check which version of modem I have? sites with confidence update download?

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

    Windows update has apparently no driver for your device.

    If you have the driver cd, use it or try to download the drivers from samsung

    http://download.CNET.com/Samsung-USB-modem/3000-2109_4-69494.html

  • Windows update error 80072EFD

    Hello
    I have a laptop of old P750 for 2 months, after they need to do a restore to a disk upward, I now get the above error.
    I then decided to do a cover of toshiba with a clean install and still get the same result of windows update is not not able to connect to the server.

    I tried everything I can find this error, including the verification of the proxy settings for WU, reset the proxy via CMD prompt settings.

    I noticed something interesting while control validation using microsoft MGA diagnostic tool, where windows has been listed as a hat, but note some reports as:

    Validation code: 0
    LegitCheckControl: N/a, hr = 0 x 80070002
    signed: n/a, hr = 0 x 80070002

    My understanding is the way to 0 x 80070002 he couldn't connect identical to WU or that files are missing.

    I have rebuilt that recommended such c:\Windows\SoftwareDistribution records, turned off all firewall, removed antivirus / software malware but still no luck.

    It seems funny how the same thing happens even after a clean drive toshiba recovery.

    Any suggestions?
    BL262000

    Hello

    If you check Google and error code 80072EFD you will find many pages where you can find explanations why should be done about it.
    It's typical Microsoft problem and the solution must be sought by Microsoft.
    Have you checked
    http://Windows.Microsoft.com/en-GB/Windows-Vista/Windows-Update-error-80072efd or http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-update-error-80072efd/398546d2-6b6d-47a0-b075-82d815fa9a8f?

  • Windows updates: error code 80040154

    No updates have been installed successfully in more than a month... What is the problem? Error code: 80040154... using Windows Vista basic

    * Title *.
    My Windows Vista Basic does not accept windows updates: error code 80040154. What is the problem?

    Alan,
    If you have not already opened him a pension case and you still get this error, here are a few things to try.
    Run these tools and see if one of them report errors that cannot be fixed:
    Disk error checking
    System File Checker  
    The system update tool

    If those who invent it own and you still have a problem you can run some virus\malware scan from another source and then your.  Take a look at these links because they have some great info on virus protection:
    Get rid of malware 
    Can I clean an already infected computer?   
    Windows Live OneCare Safety Scanner Windows 7\Vista

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update, error 80200010 # WindowsUpdate_dt000

    The message referenced above is the error in trying to fill three 3 important updates to my computer, I received.  Two 2 updates installed correctly and completely, however, one (1) does not.  In chicking on icon troubleshooting he, I will put this error message "WindowsUpdate_80200010" "WindowsUpdate_dt000"  What does this mean and how can I fix this error and get this update loaded on my computer.

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80200010

    If Windows Update error 80200010 during updates, this means that the Background Intelligent Transfer Service (BITS), cannot access the Internet. This service is used to connect to the Windows website and download updates to your computer.

    To fix this problem, make sure that your computer is connected to the Internet and check for updates again. To easily see if you are connected to the Internet, point to the network icon in the notification area and wait until you can see the status of your connection. You will see the name of your network or the service to which you are connected and the type of connection you have. If you are on a company or home network, you should see the message access: Local and Internet.

    I figured Vista in this case.

    For info: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

    TaurArian [MVP] 2005-2010 - Update Services

  • Agent update Windows Installer return "windows update error unrecoverable Setup agent has met.

    Hello

    I have Windows 7 Ultimate 64-bit.

    I downloaded the installer from the Windows Update Agent to obtain the latest Windows Update Agent.  (I now c:\windows\system32\wuapi.dll version 7.3).  I got the installer of http://support.microsoft.com/kb/949104. (http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe)

    When I run the installer obtained above, I get the following error:

    "windows update error unrecoverable Setup agent has met.

    This installer is not compatible with Windows 7?

    Thank you.

    Try to do a Reset with the Fix It (aggressive mode) here: http://support.microsoft.com/kb/971058

    Run you Win7 64-bit, or is this a brand new computer?

    What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

    A (another) Norton or McAfee application has already been installed on this machine (for example, a free trial version which is preinstalled when you bought it)?

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows Update - error Code 80072F8F

    Ok. So I am very anxious about my problem and after reading a lot of posts and various Microsoft support pages I have to insist that you are trying to copy and paste a generic useless solution that you throw all beginners. If you can't help, just don't post.

    In any case, my last Windows successful update was August 3. The update was "Security Update for Windows 7 for x 64-based systems (KB2286198) ', and he succeeded. Since then, no main Windows settings have been changed and no software was installed. However, without apparent reason, I get the above error code (see the title of the topic) whenever I try to run Windows Update. My first instinct was to run a Google search on the error code. It produces the following two pages:

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80072F8F

    http://support.Microsoft.com/GP/system_maintenance_for_windows

    I tried all the solutions offered by these pages, and nothing worked. My clock is well-ordered, and in sync with time.windows.com. I ran Microsoft Automated Troubleshooting Services. No dice. So I looked around on your beautiful forums here and found the following topic:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/10acefdc-297F-4D14-9f5c-5a90250a8b8c

    I tried to correct the problem by trying EVERY SOLUTION UNIQUE attributed to the user who created this topic, including resettlement certificates root to update and re-registering components (Softpub.dll, etc.) as suggested. I temporarily disabled my third-party security software (ESET Smart Security 4 and Yes, that my subscription is current and all my third-party software are up to date). Windows Update is the only feature which seems to be faulty on my machine. My internet connection is fine, loads pages without penalty in Firefox and Internet Explorer. I've rebooted more times than I can count.

    I'm using Windows 7 Ultimate 64 bit. Given that you're OS software costs as much, if not more than a cheap computer in itself and I consider a problem I can't solve (because the way I am a student a graduate of computer science in the former USSR) all unacceptable. The fact that, not being not able to update the OS effectively paralyzes my laptop thousand dollars, I am naturally very irritated. Stay in place beyond 04:00 trying to solve an operating system bug is not valuable my time use, and so all productivity more is lost I can simply opt to migrate from Windows altogether. Let me know if you need more information about the configuration of my. I hope you can help, because I enjoy not having to do a full reformat.

    Your answers indicate that you can see the effects of a hijackare infection. That being said...

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I had a windows update error 800736B 3... and I've done sfc scan I got error WFP resourse found corrupt files but unable to fix some problem... so please me cum on this problem

    I had a windows update error 800736B 3... and I've done sfc scan I got error WFP resourse found corrupt files but unable to fix some problem... so please me cum on this problem

    If the SFC does not a repair installation should work.
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.HTML?filter>

  • Windows Update error 80072f8f

    cannot use windows update returns constantly with this error and I tried to change the time, but it does not help and I tried to synchronize the clock with time windows and the others on the list, but I also comes with an error. I'm also having a problem with the certifcates when I can't go to any web site unless it tells me that the website is not safe like myspace, yahoo and others. Please help thanks

    Hi loso2569,

    Thanks for posting answers.microsoft.com

    As you know, if Windows Update error 80072f8f during updates, date and time on your computer may not be identical to the date and time for the service online from Windows Update.  'http://windowshelp.microsoft.com/Windows/en-US/Help/bc1393cf-9f9c-79c7-0f91-9337c2c412341033.mspx'.

    Could you please tell us what error you receive when you try to synchronize your clock with time Windows?

    Also, symptomatic, this question seems to point to a possible problem of malware or viruses.  Did you run a good virus scan or any software of malware aimed this?  Do you know if you had a malicious attack that you have tried to solve this system recently?

    Here is a link to another POST on this forum that has some good references to the removal tool from malware and other information regarding Virus attacks.  Please, read it and take all the information that applies to your situation to solve this problem.

    "Congratulations to Marilyn engineer support for the information provided on this forum."

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/9987cfe2-8951-4663-9508-80e1e4a245fb

    Loso2569, please keep us informed of this error message you receive when you try to synchronize your clock and whether or not malware and Virus scan software has helped you find unauthorized files.

    Thank you

    Debbie
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update error 80070643__

    I enabled the functionality of MS Office Update.  When I tried to install all of Office 2003 updates, the updates have not been installed and the message.  The Office 2003 has been successfully installed on Windows 7 Ultimate version.  I followed the procedure to restart the Office Source Engine service recommended in Windows Help and Support, but did not work.  Any suggestions?

    Hello
     
    I suggest that you follow the steps in the article to resolve the problem.
     
    You receive an "Error 80070643" error message when you try to update Office 2003 by using Software Update Services
    http://support.Microsoft.com/kb/903772
     
     
    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Windows Update error error number: 0x80072EFF

    I think windows update error error number: 0x80072EFF by updating my PC. I am also getting Generic Host Process error and after I get one that I get a few redirects and a lot of functional point of view.

    I tried all the solutions for the process generic host for win32 services has encountered a problem of error and none have worked.

    HIJackThis log

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 15:34:27, on 12/29/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18241)
    Boot mode: Normal

    Ongoing process:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    Files\Fichiers Files\Motive\McciCMService.exe C:\Program
    c:\Program Files\Fichiers SharedCOM Shared\9.0\SharedCOM\RoxWatch9.exe
    c:\Program Files\Fichiers SharedCOM Shared\9.0\SharedCOM\RoxMediaDB9.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\RTHDCPL. EXE
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    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Verizon\McciTrayApp.exe
    C:\Program Files\Fichiers Java Update\jusched.exe
    C:\Program Files\Microsoft Security Essentials\msseces.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\dwwin.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU Software Microsoft Internet Explorer Main, Start Page = http://www.yahoo.com/
    R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM Software Microsoft Internet Explorer Main, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM Software Microsoft Internet Explorer Main, Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    F2 - REG: UserInit = userinit.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
    O2 - BHO: Google Toolbar notify BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
    O4 - HKLM\... \Run: [RTHDCPL] RTHDCPL. EXE
    O4 - HKLM\... \Run: [Alcmtr] ALCMTR. EXE
    O4 - HKLM\... \Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\... \Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\... \Run: [persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\... \Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe".
    O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers Java Update\jusched.exe"
    O4 - HKLM\... \Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" - hide - runkey
    O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 9.0\Reader\Reader_sl.exe Adobe."
    O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files\Fichiers Files\Adobe\ARM\1.0\AdobeARM.exe".
    O4 - HKCU\... \Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" / background
    O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MICROS~2\Office12\EXCEL. EXE/3000
    O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR. DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    Ø16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
    Ø16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingU

    He did had a System Tools 2011 virus that seems to have disappeared. But also, which took place on 12/24. It seemed to have disappeared, but it has problems since.

    Please see step 22 and 23 here like system tools is known for manipulating the hosts file:Remove System Tool

    Once your hosts file is OK, then strongly suggest , using Internet Explorer, you have the system scanned from here:
    OneCare Protection scanner

    NOTE: I see that you have several threads going about this infected system. The only that this system can never be approved again is at each startup of a Linux-based rescue CD or to do a clean install of Windows.

    Kaspersky offers such a rescue CD is well to clean heavily infected systems as the hard drive is not Active when the system is booted from the CD -Kaspersky Rescue Disk 10

    Expert MowGreen Windows IT Pro - consumer safety

  • Windows update error 80070643 code.

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    http://support.Microsoft.com/kb/958052

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    http://support.Microsoft.com/kb/822798

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    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80070643

    Windows Update error 80070643
    http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070643

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    TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

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