Windows Update KB977165 published 3-2

The above update keeps coming back every day even if I install it every day.  I can't uninstall it.  How can I get this update to smoke all the days to come?

ForeverOkie,
You can try the following and see if they shed light on the question.

Reset the Windows Update components

Troubleshooting Windows Update: offered on several occasions to update

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Windows 7 update KB977165

    I have a problem with automatic Windows Update KB977165.  I use Windows 7 Premium 32 bit OS and the automatic updates keep installing the update even saying it was successful. But when I checked the log that shows that this update is not compatible to the version I have.  The Microsoft Download (http://www.microsoft.com/downloads/details.aspx?FamilyID=e2b348f5-ec8d-4782-bb03-5de550adea77&displaylang=en) page shows that it is for Windows XP, so I can't understand why my system continually tries to download it?

    Here's what showed the newspaper,

    [KB977165.log]
    13.261: ================================================================================
    13.261: 2010/04/03 (local) 09:36:01.189
    13.261: c:\5fab2a27a41857a9bf45e03fb721d708\update\update.exe (version 6.3.13.0)
    13.276: hotfix started with following command line:
    13.323: CheckSystem: main Version mismatch: STATUS_NT_VERSION_MISMATCH
    13.323: DoInstallation: CheckSystem failed: 0xf021
    13.323: the version of Windows you have installed does not match the update you are trying to install.
    20.109: message displayed to the user: the version of Windows you have installed does not match the update you are trying to install.
    20.109: user input: OK
    20.109: Update.exe extended error code = 0xf021
    20.109: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.

    Quote:

    You would like to uninstall the update via Start | Control Panel | System maintenance and (if you use Classic view, skip this step) | Programs & features | Installed updates (assuming that it is in the list) & restart.

    The error "update is not applicable to your computer" is generally mystical way Windows to tell you that what you are trying to install is already installed. Do not try to reinstall the update until you have uninstalled and restarted. If you cannot uninstall it for a reason, don't try "overinstalling" it.

  • Re: Windows Update KB kb961371 causes blue screen when you try to connect with BT

    Just thought I'd share what he had me flumoxed for awhile.

    I found that Windows Update has published around July 16, 2009 cause BT crash and Wlindows to go back to a blue screen.

    KB961371 is installed automatically by Windows Update If you have set it to do.

    Unistalling it end the Bluescreens.

    BT Stack Version 6.40.00 (T)

    Windows Vista, but can affect other operating systems

    Update details

    http://support.Microsoft.com/kb/961371

    Ian

    Hey Ian, thanks a lot for this info.
    I'll test it on my machine.

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    Running Windows XP Pro with SP3.  Windows Update is set to warn me of updates.

    For the last two days, whenever I turn on, a popup appears saying

    -Microsoft Windows data execution prevention.  To help protect your computer, Windows has closed this program.  Name: Windows Update.  Publisher: Microsoft Corporation.

    It gives me a "close this window" button, but if I click on it it just reappears.  The offending executable seems to be wuauctl.exe.

    I checked and the only wuauctl.exe on my system is where it should be, in \Windows\System32\, although there are also a large number of \Windows\pchealth\ErrorRep\UserDumps entries all from when I first encountered the problem.

    What has gone wrong and what I would do to this topic?

    ger1atric,
    I suggest that you make sure you have Latest Windows Update Agent.  If you do and are still getting the error, then try the steps listed below.

    If your computer is set to apply DEP to all programs and services, the DEP error message will have a change settings button. If an update of the program is not available, follow these steps to add an exception for the program of the DEP error message:

    1. When you receive the error message, click change settings.
    2. Click to select the check box next to the program, and then click apply.
    3. When you are prompted to restart your computer, double click on OK and restart your system.

    You can also add an exception for the program by using System Properties in Control Panel. To do this, follow these steps:

    1. Click Start, click run, type sysdm.cpl, and then click OK.
    2. Click the Advanced tab, click performance, and then click settings.
    3. In the Performance Options, click the Data Execution Prevention tab, and then click Add.
    4. In the Open dialog box, locate and then click the program.
    5. Click Open, click apply, and then click OK. When you are prompted to restart your computer, click OK.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Lose the ability to access Internet after Windows updates published in the last 24 hours

    I lose the internet connection if I install the Windows updates published in the last 24 hours.  I have had access to the internet after restoring to a restore point.   I was able to recreate this problem be reinstall them again.

    Update the example is KB2121546

    Manually install a - alone.
    Reset.
     
    Still have Internet?
     
    Manually install the next one, one.
    Reset.
     
    Still have Internet?
     
    Repeat this until you lose Internet or have installed all updates - what comes first.  If you lose Internet - uninstall that one and install all others (using the same one at a time - at the most method you will have 8-9 for this cycle) then come here and let everyone know what update was kill your Internet connection.
     
    Why?  An update of the example is of no help.  There are 9 updates you could possibly have * if * you were aware through yesterday.  Knowing the SPECIFIC update that is causing your problem would be better for you and those who help you.

    --
    Martin Stanley
    MS - MVP
    --
    How to ask Questions the Smart way
    http://www.CatB.org/~ESR/FAQs/smart-questions.html
  • Update security for Windows XP (KB977165)

    Whenever I try to install this update of security for Windows XP (KB977165), it fails.  Do I really need?  What should I do to install it?  He comes back down automatically to install, but when I try to do, it will not.

    All what you need to know is here:

    http://support.Microsoft.com/default.aspx/KB/977165?p=1

    TaurArian [MVP] 2005-2010 - Update Services

  • Windows Update keeps telling me to install KB977165 even after 9 installs

    Hello

    I tried to obtain this update to install on my computer laptop windows vista without success.  In the history of the update it says that the update has been installed successfully many times, however, whenever the restart of the computer, the windows update appears the taskbar saying me that an important update is available.  I tried the manual solutions posted in other threads that are running the microsoft fixit to determine if the computer is compatible (the tool says that my computer is compatible with the update) and then run the fixit tool to delete the update history and others and tried to manually install the update in safe mode and normal mode.  This update is vital or should I just put on the list of exclusions?  Any assistance would greatly be appreciated on this topic.

    OK, first of all thanks for the quick responses.  I tried all the option listed in the post of MowGreen foregoing everything first without success.  Struck dead update continues to appear as needing to be installed.  Then, I went to the advice of the PA bear and at least now the update is not constantly ask to be installed.  The update continues to display in the window programs and features, such as an installed update, and it shows no longer update Windows it must be installed once more.  Thanks for the help!

    It is up to you to verify the file Versions to ensure that the update is installed correctly, Feebler. Not too simple that it once was due to the Service Pack level possible that Vista can now be on. Simply because only such watch that installed upgrading does not necessarily mean that it has installed the 2 files containing the update. In plain language, the vulnerabilities that the update addresses can still be present on your computer.

    The Service Pack level information is also on the system information page in Control Panel or, if you could click the start ORB, click Run, and then type
    winver
    Click OK or press ENTER.

    The article on KB977165 shows the different Versions of the 2 files that should be present, according to which the Service Pack is installed.
    The files are Ntoskrnl.exe and Ntkrnlpa.exe.  If no patches have been installed (you must apply patches, they are usually not updated), access to the services of the GDR branch which is planned for the concerned product of Vista.
    If Vista is on SP1, Versions will start with 6.0.6001 . 18 xxx
    Vista SP2 Versions will begin with 6.0.6002 . 18 xxx

    Search for files which are in Windows\system32, then click on them, right click Properties, then click the Details tab to see which file Version they are.
    MowGreen Services consumer safety update

  • Publish with the installation of Windows updates.

    do a clean reinstall of windows xp. Im running a Dell Dimension 2400 with a Celeron CPU 2 .4GHz and 1.99 GB of ram that I loaded sp3 and net framework 3.5, I could update twice that the update said I had about 130 updates but it installed only about 100 and was stranded on the rest, I tried every fix I could find and nothing worked Im adding a fix auto repoet...

    Details of the update of Windows editor

    Problems found
    Registration for the service is missing or corruptService registration is missing or damaged do not fixed
    Sign up for the service Reset Succeeded
     
    Problems installing recent updatesProblems recent updates installation not fixed
    Fix Windows Update succeeded
     
    Problems installing recent updatesProblems recent updates installation not fixed
    Fix Windows Update succeeded
     
    Check verrouillesfichiers missing or damaged missing or corrupt files fixed
    Missing or corrupted files repair not run
     
    Windows Update, error 0x800B0100 (2013-12-03-T-01_59_03P) 0x800B0100(2013-12-03-T-01_59_03P) of fixed Windows Update error
    Reset Windows Update of the data store Succeeded
     
    Encryption services components are not the registeredCryptographic service components are not registered fixed
    Save the components of CSP Succeeded
     
    Verified issues
    Environment variables Windows Update are of incorrect update environment variable incorrectWindows Checked
    Some security settings are missing or have been changedSome security settings are missing or changed Checked
    Key of registry corrupt Patch registry Patch keysCorrupt
    Detects the hotfix or corrupt cache Checked
    Windows Update services aren't runningWindows update services do not run checked

    Problems found details

    6 registration for the Service is missing or damaged do not fixed
     
    Sign up for the service Reset Succeeded
     
     
    6 problems to install recent updates not fixed
     
    Fix Windows Update succeeded
     
     
    6 problems to install recent updates not fixed
     
    Fix Windows Update succeeded
     
     
    6 control missing or corrupt files fixed
     
    Missing or corrupted files repair not run
     
     
    6 Windows Update error 0x800B0100(2013-12-03-T-01_59_03P) fixed
     
    Reset Windows Update of the data store Succeeded
     
     
    6 encryption services components are not registered fixed
     
    Save the components of CSP Succeeded

    Issues checked the details of the detection

    6 environment variables Windows Update are incorrect Checked
     
    Restore the Windows Update environment variables is not running
     
     
    6 some security settings are missing or changed Checked
     
    Reset the security settings is not running
     
     
    6 keys to corrupt the registry Patch checked
     
    Detects the cache fix corrupted or missing
    Fix registry patch not working
     
    Fix registry patch problems
     
    6 Windows Update services do not run checked
     
    Required for Windows Update registry files works not

    Details of detection

    The service status

    --------------------------------------------------------------------------------
    $PropName: $Value
    $PropName: $Value

    Collection information
    Computer name: NUM1UAFAN
    Windows Version: 5.1
    Architecture: x 86
    Time: 13:58:07 03/12/2013

    Publisher details

    Windows Update
    Find and fix problems with Windows Update
    Package Version: 8.1.2.20131119
    Publisher: Microsoft Corporation

    Follow the procedure in Xircal here to the letter

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/Windows-XP-Updates-site-hangs/c83bb8d9-7e3f-40E0-b985-4d0ada0b54e5

    Although addendum notes below that it connects to an update of specific cumulative security for which there is a new version from his original position.

    I spent more than a day of reloading of a system by various methods every time with the same results as you find you, even the same error code.

    You can find the BITS service, replaced by another with a name of garbage, just follow his process as it repairs. I don't have the last registry fix.

  • XML Core Services offering guard KB954430 KB973688 and Windows 7 KB977165, KB981852 updates

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    I actually solved the error Windows Update on my own, after noticing other facilities did not (Office 2010, manual Windows updates, etc.), I made the error 0x800736FD research and found this forum which includes the solution bywholawho :

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    And following the instructions in this video:

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    Original title: to fix the error in the WINDOWS update installation

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    UMACHANDRAN VISWANTHAN.

    Hello Umachandran,

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    How to perform a clean boot in Windows

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    After putting the computer clean start State and install the update from the link below and see if that helps.

    Update security for Windows 8 (KB2862966)

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=39896

    I hope this helps. Otherwise, feel free to write us back for assistance.

    Thank you

  • Black screen when starting up - Falied Windows Update November 11, 2014

    I did the updates of Microsoft Windows, using Windows Update, published Tuesday, November 11 for my HP Touchsmart spectrum 15-400ea. He has since a reboot is a sunsequently could not start and I get a black screen. No attempt to start 'blind' in BIOS worked - all components are workign except the screen.

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    I would like to thank HP for do this, even though it was out of warranty, and the Ultrabook does not glitched at all since I got back.

    Concerning

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    Hello

    Since the installation of SP3 via Windows Update on a new installation (Original Toshiba Recovery CD) my card reader SD freezes Windows after putting the card in the slot.

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    Hi @thunderbird345,

    Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

    I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dv6700 Notebook and Windows Update code error 0x8024402C. Thanks a lot for the display of the error message and of other details, very very useful. Here is a linkwhich published Microsoft to fix Windows Update error code 0x8024402C.

    Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

    It is recommended to disable all Antivirus software, while trying to make the updates.

    You can also skip the update if you have the software update that is already installed on your laptop.

    Here is a linkto the HP Support Assistant if you need. Simply download and run the program on your laptop and it will help with software updates and driver on your system.

    Please let me know how it goes.

    Thank you.

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    When installing updates using Windows update or Microsoft Update you may receive error 80070643 0 x or 0 x 643 (23 Oct-09)
    http://support.Microsoft.com/kb/976982

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