Windows Update, not loading, getting the error "the website has encountered a problem and cannot display the page you are trying to display."

I just did a fresh install of win xp and impossible to get the update of windows to work. I get this message: the site has encountered a problem and cannot display the page you are trying to view.


You must be at Service Pack 3 level before you can use Windows updates.

To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Startand then click run.
  2. Copy and paste, or type the following command, and then click OK:


A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

How to obtain the latest Windows XP service pack

Installation of SP2 -

Steps to take before you install Windows XP Service Pack 3

It is stated in "How to obtain the latest service pack XP" is.

If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now

See also:
You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

Tags: Windows

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