Windows update results in it being impossible to restart

People,

It just happened on both of my notebooks from HP. Both are running Windows 7 Enterprise. There was an update to Windows requiring the box needs to be restarted. When the computer reboots, the two books could not start. Fortunately, it gives you an option to roll back. At least, I'm back and more.

I was looking in the history of Windows Update to see what has been updated. On the same machine, I see that KB2447568 has been applied. On the other machine, I see no update for today. I wonder why he asked me to reboot.

Both machines are running AVG 2011.

The machine where KB2447568 has been applied, I see an error in the registry 'Package KB2447568 doesn't have to be changed to the intermediate state. Status: 0x800f0816. »

KB2447568 is for IE 8 compatibility view list for Windows 7 for x 64 systems.

Someone has an idea of what could be the problem.

Thanks in advance for your help.

Peter

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Both machines are running AVG 2011

See...

System crash AVG - FAQ - after the recent update AVG 2011 3292 (BSOD)
http://www.Avg.com/us-en/FAQ?NUM=4079

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    How to perform a repair of Windows XP installation, if a later version of Internet Explorer is installed
       http://support.Microsoft.com/kb/917964

    Translation: Since (obviously) not uninstall you IE8 before you've done the repair facility, Windows and IE are now in a situation "confusing." This explains why IE8 is not listed in Add/Remove programs and why you are missing so many updates (including security for IE8 was last updated).

    Your only recourse now is to backup your personal data (which none should be considered 100% reliable at this stage) and then format the HARD drive and do a clean install of Windows.  Please note that another repair facility (upgrade AKA on-site) will not & cannot remedy!

    HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

    Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

    4 steps to help protect your new computer before going online
         http://www.Microsoft.com/security/pypc.aspx

    Other useful references include:

    HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
    http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

    HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
    http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

    Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

    NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the appropriate removal tool before installing updates, Service Packs Windows or IE upgrades and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

    Norton Removal Tool
         FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer product removal tool
         http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    Wish I had better news for you. Good luck!

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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