Windows update services stopped and wouldn't

Today, after the last windows update run, restart my computer it has not started normally, it goes to the point where you see windows 7 symbol but then nothing happens.

I had finally start my computer in "safe mode with network" option, now when I try to solve the problem using windows update, I got an error "Windows update services are stopped" and it would not be updated

Help, please

Hi mjfico,

Mode safe mode with networking starts Windows with a minimum of drivers and includes the network drivers and services needed to access the Internet or other computers on your network.

·        Did you receive an error message when the computer does not start in normal mode?

1. from safe mode try to start your computer in a clean boot. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

Restart the computer and verify if you are able to boot.

 

Make sure that you reset the computer in step 7 normal when the troubleshooting steps are complete.

2. If you are unable to clean boot, and then you can restore the system to safe mode. Links, please refer to: what is the system restore:http://windows.microsoft.com/en-US/windows7/What-is-System-Restore

Advanced startup options:http://windows.microsoft.com/en-us/windows7/Advanced-startup-options-including-safe-mode

Note that you will not be able to undo the system restore if you perform the system restore, safe mode.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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