Windows Update still works but nothing happens

When I initially installed W7 Pro he performed the first updates normally.  However for the last several days updating keeps showing it is running, and hovering above the icon will display a message that has downloaded at X %, but it never updates.  Also if I try to open Windows Update, it never opens.

Any help is appreciated.

Hi RodgerTN,

We would like to get a better understanding of this issue, so we can better help not only you but other users with similar problems.

(a) since when are you facing this problem?

I suggest you to reset the Windows Update components. To reset the update Windows components automatically follow the steps mentioned below.

Method 1:

1. click on the button to resolve this in the article mentioned below.

2. click run in the file download dialog box and follow the steps described in the fix it Wizard.

For more information, see the article mentioned below.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Method 2:

You can run (Checksur.exe) system update readiness tool

Download and run (Checksur.exe) system update readiness tool. After downloading this tool, it runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations.

For more information about how to download and run the system update readiness tool, click on the number below to view the article in the Microsoft Knowledge Base: 947821 Description of the system update tool for Windows Vista and Windows Server 2008: http://support.microsoft.com/kb/947821

In article 947821, scroll down to the "Microsoft Download Center" section, and then click the link to download the update for your operating system preparation tool.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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