Windows - (various) corrupted file errors. Unable to run chkdsk. Windows XP Home Edition

Hello

I hope someone can help me with these error messages; which seem to vary what I do on my computer.  First error message is Windows - file corrupted the file or the directory c:\Program files Symantec Shared Shared\EENGINE\EPERSIST common. DAT is damaged and unreadable. Please run the chkdsk utility. The second error Google Update.exe - corrupted file as the c:WINDOWS\Temp\GUR2.tmp file or directory is corrupted and unreadable. Please run the chkdsk utility.  Unable to run chkdsk by using my computer or command prompt.  System message - cannot open volume for direct access or CHKDSK cannot continue in read-only mode.  Running fsutil dirty query c: Volume-c: is dirty message.  I also have experience from time to time a process loop at startup where the computer keeps turning off and then restarting.  Thank you

Hello

·        Since when are you facing this problem?

Method 1:

You can run the check disk by booting in safe mode and check if that helps. To start in safe mode follow the link given below.

http://support.Microsoft.com/kb/315222

Once you start mode without fail, try and run the disk check and check errors.

Method 2:

If you are not able to run the check disk in safe mode, you will need to boot into the recovery console, and then run check say. To do this, you need the Windows XP installation disc. The enforcement procedure checks the disk in the recovery console.

(a) Insert the Windows XP CD-ROM into the CD-ROM drive and restart the computer.
Note: Click to select all of the options required to start the computer from the CD-ROM drive if you are prompted to do so.

(b) when the "Welcome to Setup" screen appears, press R to start the Console history.
Note: If you have a dual-boot or multiboot, select the installation that you want to access from Console history.

(c) when you are prompted to do so, type theAdministrator password. If the administrator password is blank, just C:.

(d) to historic Console command prompt, type the following then C::

Chkdsk /r

(e) allow to run INTACT until the completion

(f) report any error

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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