Windows Vista 64-bit install of Officejet 7310... need help please.

I need help to get this thing working... I have the HP officejet 7310 and windows vista 64 bit... It wont let me dl the program on the cause of the computer it says that I must be in administrator... then I am logged in as an administrator and still I can't dl it. I right clicked on the icon of the exe, and click on "Run as Administrator" and still get the same error... help!

I've tried this so many different ways and looked everywhere and I can't get this to work.

Sorry for the last post. Link does not seem to be parsed correctly. Try THIS link.

Tags: HP Printers

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    Diagnostic report (1.9.0027.0):
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    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - YYK6C - RQFKD-X9WHF
    Windows product key hash: 4hx9Yg1u2rCOYaj403BsverJzig =
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    Windows product ID type: 5
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    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {E05EFAD4-0E7A-4CD9-8F74-54AEA984B4E8} (1)
    Admin: Yes
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    LegitcheckControl ActiveX: Registered, 1.9.42.0
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    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
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    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
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    [File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
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    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
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    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
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    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office details: {E05EFAD4-0E7A-4CD9-8F74-54AEA984B4E8}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-X9WHF89578-485-4437073-712305S-1-5-21-3001590107-1846963844-3719825051Hewlett-PackardHP G60 laptopHewlett-PackardF.5420090818000000.000000 + 00045313507018400F610090409Atlantic Standard Time(GMT-04:00)03HPQOEMSLIC-MPC1081081264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk = Microsoft Office Enterprise 2007 89388 707-0441865-65840 14 100Microsoft Office Standard 2007128F0B79ADC1F726CZP600WtCOO7QeBzB5lx3eKw5XNE =81607-310-3688424-6400610 100Microsoft Office Visio Professional 200712B04936C019CF712DIdl4T60bvI GGx9Qw1ttaXLAUg plus84890-905-0908864-634841

    Content Spsys.log: 0 x 80070002

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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00142-485-443707-00-1033-6001.0000-2142009
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    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
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    License status: licensed

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    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

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