Windows vista does not start try the recovery disk and nothing

I have a pavilion hp a1712n with windows vista starts not tried the disk recovery and nothing, it sounds like it is stuck in mode 'sleep'. I can hear it loading but it dosnt take the cd/dvd drive, I tried unpluging the drive to see if it will continue to load, but it didn't. I can not use the key to go into bios Board or something, all ideas given lose don't are not important computer been gave me this problem, so if there is something that I can do but personal files will be lost is very well thank you all

Hi scoobydoochick,

1. what recovery disc do you have?

2. you receive an error message?

3. you see the computer manufacturer's logo while you start the computer?

Looks like that there are some hardware failure on the computer that is preventing the computer from starting.

Will need you a Windows vista installation disc as recovery are different from the install disc and restore disks are created by the computer manufacturer, we are not aware of its functions.

Once you get the Windows vista installation disc, that you try startup repair by using the link below or take the local computer tech shop and the material tested on the computer.

What to do if Windows does not start correctly

http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    and then had this error that says;

    windows doesn't have can create a partition on disk 0. The error occurred when preparing the partition selected for installation. Error code: 0x80004005.

    Now I am stuck and don't know what to do.

    Someone at - it solutions for me. Help, please.

    Hello

    1. on which the drive was initially installed OS?
    2. What partition you selected to install Windows?

    You can try to perform a startup repair by using the Vista installation disc.

    Check out these links for help:
    http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions  

    How can I fix a startup (startup)?
    http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem 

    What to do if Windows does not start correctly:
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly 

    What are the system recovery options in Windows Vista?
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista 

    If nothing helps, so please get in touch with the system manufacturer for assistance because it may be a hardware problem.

    Kind regards
    Afzal Taher - Microsoft Support
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