Windows Vista, help and support service has disappeared.

Similar Questions

• WIndows Vista Help and support does not

  When I try to open the help and support, I get an error that says hel and support could not be started.  No code error or something like that.

  Hi StuartPaterson,

  Let's try a SFC scan to see if you have missing or damaged system files.

• Vista Help and support will be open but remains empty.

  Original title: help and support

  my windows vista help and support will be open but the window is empty and everything I type in doesn't get the same answer "none found the subject." I tried to restore but can't seem to.

  Try the fix mentioned here:
  http://msmvps.com/blogs/richardwu/archive/2006/12/06/fix-Windows-Vista-Help-and-support-problem-in-RTM.aspx

• Where am I going to access the the system restore on my Vista "help and support." It has been easy on XP!

  Support under XP system quite simply, I went to 'Help and support' clicked on it, and a new screen open and followed the easy prison. Where am I going to access the the system restore on my Vista "help and support."  I just want to go back to a previous restore point.  Thank you!!

  Hello

  Start - All Programs - Accessories - System Tools then system restore should be visible.

  Also, a lot of PC brand have a restore option of the system via F8 at startup, and then click "fix." Useful if you cannot start Windows successfully.

  Also you can click on start and then just type rstrui.exe and press ENTER.

  Please mark this as useful or response if applicable.

  Tricky

• Help and Support service does not

  Original title: Windows XP Services
  I would like to first of all a service that is running, but when I try to open system information, I get a message that the help and Support service is not running.  How can I start the help and Support service if I can't in the system services?

  Help and Support doesn't have to be set to automatic for her to work.  You can leave the Manual value and it will start when it needs start (if he can).

  You will see only the message you describe if the H & S Service is disabled if your H & S subsystem is afflicted in some way.  If the H & S Service is not disabled, you have a different problem.

  You don't describe symptoms suggestive of a need to run sfc/scannow or symptoms suggestive of a need to register the hhctrl.ocx file, but at least he has a link to a Microsoft KB article in this answer MSE.

  You can unregister the file hhctrl.ocx and H & S will always launch very well (but the Index button will not work).

  These ideas don't make sense to me.

  Do try these things and see how they work.

• Windows in Help and Support does not

  My Windows Help and Support function has stopped working.  When I try to launch Help and Support in the start menu (under Vista), I have the message

  "Not found in the help topic, this content under construction, we have couldn't recover the reqested topic."

  To anyone who has this same problem, I have found a solution!  I created a new user account, and when I registered under this new account, I was able to access my Windows Help and Support finally!  To create a new user account, follow these steps:

  1. click on the Start button and then click Control Panel.
  2. click on classic view in the left panel.
  3. double click on user accounts.
  4. click on Manager another account.
  Note: Click 'Continue' if the window (UCA) user account control prompts.
  5. click on "create a new account".
  6 type the account name and select an account type, the administrator or Standard user (I used administrator, do not know if it works with a Standard user account).  Then, click on create an account.
  7 restart the computer, and then sign in using the new user account.  Your help and Support Windows should now be available.

  PS Thank Sabrina Shen to Microsoft Support for this solution (* address email is removed from the privacy *).  She was helping me with another question (I was unable to access the Microsoft Update site), and I found that the solution worked for this problem, also.  Thank you, Sabrina!

• Help and Support service will not start

  Nice day

  I use Windows XP Professional on my laptop HP DV9000.

  When I try to open the help and support service, I get a message saying "Windows cannot open help and support because a system service is not ongoing enforcement. To resolve this problem, start the service named 'help and Support." »

  I searched many websites for more information about this problem without success.

  I tried to locate the program itself and once again without success.

  I did nothing to my laptop in some time (months) and have installed SP3.

  I tried to follow the instructions in my research, I hope, it's enough to find help here.

  JC

  Check here: Control Panel, tools, Services, administration, scroll down to: help and Support, and then double-click to open the page.

  Startup type: automatic

  The service status: click Start, click OK

• Help and Support service does not not XP

  I am running XP home.

  my help and support service will not start or operate.

  Help!

  I understand that assistance and support inside the command center is not running.

  It may be that the service has been disabled.

  Follow these steps:

  1. click on the Start button

  2. click on run, type Services.msc

  3. find and double-click 'Help and Support' entry

  4. double-click the entry "Help and Support" and set the startup type to "automatic".

  ' 5. in the left pane, click "Start the service", or restart the service ", according to what appears

  Restart the computer and check the result.

  Hope this helps

  Post back if necessary

  ___________________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Help and support service in services.msc

  When I try and open help and Support under XP, I get an error telling me that I need to start the help and Support service. When I go into services.msc to do this, the help and Support service is not listed

  A service help and Support missing does not fit the symptoms of a corrupt user profile.  Aid and the Support Service is at the system level and does not belong to a particular user, and if you think that your user profile is damaged, you better not delete unless you want to lose all the things belonging to the user that you delete.   This isn't a good way to manage a corrupted user profile or suspicious - unless you want that users angry!
  Have you ever used third-party applications on your system where the product description includes descriptive as sentences:
  cleaner, mechanic, detective, priest, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost booster, guaranteed.
  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.
  We can reinstall the missing help and Service support in two ways, let's start with the less complicated:
  Using Windows Explorer, find and locate c:\windows\inf\pchealth.inf.  This is the file for installation help and Support information.
  Right-click on the pchealth.inf file and choose install.
  You may be prompted to enter your XP installation CD as he seeks the installation files.  The files are on your XP installation CD, or, if you don't have any XP installation CD, files will already be on your system from the initial installation (if help and Support was working before) - you just tell the installation where to get them.
  You can locate the files on your system before you begin the installation, so that you know where to say look when he needs a file of installation.
  If you don't have an XP installation CD, change the dialog ' copy the file of ' (by clicking the browse and try again) to point to the folder appropriate for each file.  Usually, the files in these folders.
  dataspec. XML (c:\windows\servicepackfiles\i386)
  pchdt_w3.cab (c:\windows\pchealth\helpctr\binaries)
  HCAppRes.dll (c:\windows\pchealth\helpctr\binaries)
  atrace.dll (c:\windows\system32)
  If these files are not in the same place on your system, you need to do a search for Windows on your system for the file you need and point the installation in the folder appropriate for your system.
  Reboot your system to make sure that the installation is complete and check in Services now to see the status of the assistance Service.
  If the service help and Support does not work, right click, start it and then make sure that the properties are set to auto, reboot again and remember that it starts on its own.
  If for some reason that gets your help and your support Service installed (perhaps you do not find the files) you can follow the other instructions of Riou:
  http://WindowsXP.MVPs.org/Helpsvc.htm

  Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• help and support service does not start

  I can't get the help and assistance, to start, it is said, cannot start the service help and support on local computer. error 126: the specified module could not be found

  Hi Pamiam2,

  ·         What operating system is installed on your computer?

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1:

   

  Step 1: Start in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

   

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

   

  Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 in the above article.

  Method 2: Try the SFC (System File Checker) scan on the computer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

   

  Let us know if it helps.

• Windows 7 "Help and Support" keeps popping up.

  I tried all the things in the virus check to clean start windows 7 to recharge. The help and Support windows keeps popping up. Why can not simply disable the "helpane.exe"? I can't delete it as it is. To do this I'll have to get another computer.  I had to put it in my computer to work with the pop up window, I can't do anything else!

  Well, I encountered this problem and I see a lot of people ask this question, but I understood what my question was, maybe this will help you if you are still having the problem or others have the problem.

  The problem I had is that there is not exactly the impression that "Help and Support" said anything, but it was, he told me that he tried to open an unsupported help file (something that we install shows a help when your connection after a restart file).  So basically, if you use an older program that has files of help that are not supported by Windows 7 or Vista, it comes up with a general help and screen Support saying that he could not open the help file, but not telling me that you or give me an idea as using that file has problems.  I worked a little with our software and knew what help file was being pulled up, I have therefore been able to stop it, but I suggest to check the help files for your software to see which ones that might not work.

  http://support.Microsoft.com/kb/917607/en-us <- this="" is="" supposed="" to="" be="" to="" add="" support="" for="" those="" help="" files,="" but="" i="" just="" ended="" up="" getting="" some="" error="" saying="" there="" was="" a="" problem="" with="" the="">

• Windows 7 help and support progam does not work

  Windows 7 Edition home premium... when I go in my program options and choose Help and support, it is said that it does not work

  Hello

  1. have you installed program Bluetooth installed on your computer?

  2 have you made changes on the computer before this problem?

  Method 1:

  I suggest you to check the status of the issue to keep the computer in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.

  http://support.Microsoft.com/kb/929135

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  Method 2:

  I suggest you go through the following article

  I can't open the help that was created in Windows Help format (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Method 3:

  This could be a corrupt help file, this could be done by a Bluetooth software. I have
  f you have Bluetooth in this computer, the following should work:

  a. click on start and type regedit in the search field, then press enter
  b. If you are prompted for user account control, click Yes
  (c) in the left pane, navigate to
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Assistance\Client\1.0\Namespaces\OEM\en-US\Topics
  d. in the right pane, delete the "BCRM_Bluetooth_Help" string value (REG_SZ)
  (if the string is not in the topics, you can find it under titles.)

  Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows.

• integrated in windows xp help and support center does not work. can I uninstall and reinstall then or there at - it an easier way?

  I have a win xp update, but there seems to be a problem with the help and support section. whenever I have open and try to run some of the tests to keep my healthy system it stops. any ideas?

  Malcolm

  Startup of the service or re-registration a file sometimes solves it. Open a run window (Windows Logo key + R), type services.msc and press ENTER. Scroll down to help and Support, and then double-click it. Click on the Start button in the dialog box and change the type to automatic startup.

  In a run window (Windows Logo key + R), type regsvr32 hhctrl.ocx (note the space) and press ENTER.

• Windows XP Help and Support does not work anymore!

  Help!  One day, when I clicked Start and then click Help and support , nothing's happened.  Is there anything, after that I clicked it that nothing came.  There was no error message nothing.  I tried to back up using windows Explorer, but could not get it to come.  I ran Microsoft Security Essentials scans (I use Security Essentials) and two online programs for viruses and dracovenii.  I don't remember anything that might perhaps explain this.

  Hello

  (1) don't you make changes to the computer until the problem occurred?

  (2) when was the last time it was working fine?

  I suggest you to follow the steps from the article below and check if it helps:

  Cannot load help and Support Windows:

  http://support.Microsoft.com/kb/555472

  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756/

  Hope this information is useful.

• help and support service open habit

  help and support does not open

  Hello Seth bahu,

  Go to start > run and type in: helpctr - regserver

  To reinstall the help and Support:

  Go to C:\Windows\inf\pchealth.inf.  Right click and choose install.  You will need to have your Windows XP CD available.

  Note: The folder is hidden by default. Go to start > run and type in: control records.  Then go into display: display the hidden files and folders and uncheck "Hide extensions for known file types".

  I hope this helps.

  Thank you

  Marilyn
  Microsoft Answers Support Engineer
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