Windows Vista Home premium, suddenly tells me " this copy of windows is not genuine " but it is ! how can I fix it?

Similar Questions

• Vista Home Premium x 64 lie "this copy of Windows is not genuine". Solution?

  Why my Windows Vista Home Edition Premium x 64 (active with the serial number on the side of the case more than 3 years ago) suddenly puts an overlay at the bottom right of my desk saying: -.
  "Windows Vista (TM)".
  Build 6002
  This copy of Windows is not genuine ".

  I have not done something 'new' with him, did not have any material (Chipset, processor and MAC address are the same, not BIOS updated firmware etc.) or installed a major service pack (just the regular updates for the Defender) and all of a sudden it tells me I'm a thief of cheating When I KNOW for a fact that I am not.

  I have never shared my license key with anyone. (at least not consciously) I've never disabled Windows. I didn't join a new area or changed my working group. I've not yet been messing around in my system registry these last time.

  This message is very disturbing, I realized that the 'Premium' features, which I do not use a fair bit, stop working shortly after this message.

  What should I do to reassure Windows that's really authentic?

  Oh, wait... I remember something that I do... I've been running thorough Defrags recently. Resized the Swap Partition (Yes, I keep a partition for the pagefile 'fixed size' and hide only) and changed the BCD to 'show' the Test of memory Vista boot option.

  One of these would cause?

  I do not see why and don't know what to do to fix.

  Actually... the problem is not that the defragment utility.

  If I jump the boot time defragmentation (or he analyzes that no hard drive need to be defragmented) no office message.

  If a drive is defragmented during startup, Windows isn't genuine this session.

  For all MSVPs, who may be interested to hear this strange story and understand why... the software in question is UltraDefrag.

• I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS

  I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS.

  I recently got a HDD replacement because there was a problem with my other HDD that was 1 month ago.
  now, I have this message at the bottom right and I don't have a copy of counterfeit Windows.
  can someone help me solve this problem?

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• My CD drive on my Dell 2400 appears disabled (on Admin Managemnt yellow exclamation point) as this is my plugin dvd recordr/cd player recorder. How can I fix? Thank you

  My CD drive on my Dell 2400 appears disabled (on Admin Managemnt yellow exclamation point) as this is my plugin dvd recordr/cd player recorder. How can I fix? Thank you

  Locate your CD drive integrated in the device list manager.

  Do a right click on it, it should appear a window with "Disable"... 'Enable '.

  Click Activate.

  It is a possibility, the other is...

  The fact that you are also using EXTERNAL units could be the 'reason' why one integrated disabled to start with.

  The USB in the BIOS setting must be wrong... to do this.

  In addition, the "HALT ON...» ' Command, in the BIOS, will not. (It is possible that the "Halt" command is... ON "ALL ERRORS").

  Assign to this... "WITHOUT ERRORS".

  This should cure the problem of USB connection (for external use) disable your "built-in" CD player

• I've got a massege that my copy of windows is not genuine but mine is orginal

  I've got a massege that my copy of windows is not genuine but mine is orginal. I had 4 years, the CD that came with my dell pc

  check your activation status:

  Start > right click on computer > properties

  You can check under the Windows Activation, it's at the bottom of the screen.

  If you believe that you are using a genuine Windows Vista OEM, click activate now. then, enter the product key that is located on the certificate of authenticity.

• I need to reinstall it on a Windows XP Professional (SP3) but cannot find how - can someone help me please

  Unavailable Windows Firewall...

  I need to reinstall it on a Windows XP Professional (SP3) but cannot find how - can someone help me please

  To install the Windows Firewall, follow these steps:

  1. Click Start, click run, type cmd, and then click OK.
  2. At the command prompt, type the following command and press ENTER:
     Rundll32 setupapi, InstallHinfSection Ndi-Steelhead 132 %windir%\inf\netrass.inf
  3. Restart Windows,
  4. Click Start, click run, type cmd, and then click OK.
  5. At the command prompt, type the following command and press ENTER:
     Netsh firewall reset
  6. Click Start, click run, type firewall.cpl, and then press ENTER. In the Windows Firewall dialog box, click on (recommended), and then click OK.

• A legal version of Vista Home premium suddenly "not true."

  Yesterday I suddenly got an alert on my cell "Windows Vista (TM) Build 6002 this copy of Windows is not genuine".
  My copy is pre-installed on my Lenovo Y510 laptop several years ago and is the real deal.
  I did nothing unusual/different to my laptop only a few weeks, against my better judgment, I downloaded and installed SP2. I had all sorts of issues with SP2 in the past and uninstalled many years ago but as I could not find a security (Norton or Kaspersky) package that could work without it, I had to install again.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - WWR7C - QF2M7 - 2 TB 37
  The Windows Product Key hash: YqRmTj4qWYwTYqB/WJzBj8/ali_ch47 =
  Windows product ID: 89578-OEM-7332157-00056
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {FA49038E-DD82-4411-B7C8-F450C6821047} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.100218 - 0019
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {FA49038E-DD82-4411-B7C8-F450C6821047}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-2 TB 3789578-OEM-7332157-000562S-1-5-21-1073425446-2359143745-2581335091LENOVOINVALID LENOVO06CN23WW20071120000000.000000 + 000B0323507018400FA04090409Egypt Standard Time(GMT+02:00)03LENOVOOC-01 100100Microsoft Office home and Student 20071252F544EE12F3F3C66aWk0QYConHKdrZyVESZz4ZnHk =81602-926-8057044-68671 1

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6002.18005
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-321-500056-02-2057-6000.0000-0972010
  Installation ID: 000766856335453645554421565114852914315853383825215050
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: 2 TB 37
  License status: Notification
  Reason for the notification: 0xC004F02A.

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current Hash HWID: OAAAAAEABQABAAEAAQABAAAAAwABAAEAJJQG1apQSlEMjcqxBgxGg qzrPPy9NpKCVQsIaxWKoU plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO OEMAPIC
  FACP LENOVO OC-01
  HPET LENOVO OEMHPET
  LENOVO OEMBOOT BOOT
  MCFG LENOVO OEMMCFG
  SLIC LENOVO OC-01
  CO-SUBMISSION LENOVO OEMECDT
  LASRYVITRAGE LENOVO AMI_OEM
  GSCI LENOVO GMCHSCI
  OEMATKG A_M_I_ ATKG
  SSDT PmRef CpuPm

  Hello
  I tried to follow the instructions you gave, but was never given the option to "Country" or "Phone Activation" - perhaps because Vista is preinstalled by Lenovo? I just kept getting messages that I have the product was not authentic and if necessary, to buy a new code of product etc...
  So I ignored the messages that the version of Windows, I had was invalid and found and seized the key to product repeatedly. Of course I should have done cela all along , but I assumed that the messages I received on the version being not authentic not meant that this step would bring back me to square one - and other assignments seem to imply the same - a message that the version was not genuine meant that it would be useless to enter the product key.
  . My version is now accepted as authentic by just entering the product key, although I seem to have lost some functionality (background had to be changed etc.). And I am still puzzled about my Vista how happened to legal illegal overnight!

  My apologies to send you on a wild goose chase!
  M

• Where can I get a free copy of Windows Vista Home Premium for a laptop Sony Vaio I have my product key, but need to the floppy?

  where can I get a free copy of windows vista edition Home premium? I tried to restore my laptop without success. I think I need a copy of the installation disc so that I can reinstall it with my current product key

  Hello

  There's a photo guide based on the recovery of your model here...

  http://www.Sony-Asia.com/support/tutorial/381906/product/VGN-fz18g

  If you cannot use this method because what did your friend, your options are...

  • Pay Sony for media recovery
  • A base Windows installation followed by installing specific Sony drivers and software from their Web site.

  If you walk down the road of the latter, I would say that, if possible, before you begin reinstalling Windows you download at least the Ethernet drivers and wireless and save in, for example, a USB key. Start your drivers to search for them (and other) here...

  http://www.Sony-Asia.com/support/product/VGN-fz18g/FAQ

  .. everything will be difficult to download if drivers that allow access to the internet are not native to a new installation of Windows.

  Your principled stand against Sony charges for media recovery is, in my opinion, wrong. As I already said twice...

  If Sony did not provide recovery media that they have provided the means to create them

  If you lost or do not burn them and messed up your recovery partition, it's not for lack of Sony.

  My serious recommendation is to accept a fee of Sony for the recovery media. It will make life much simpler for you. For this reason alone, it is probably useful tax, especially considering that you're obviously not a user advanced. Otherwise, why ask the help of a friend and ask for help on this forum?

  I suspect that the links I've seen on this website are actually only valid for Windows 7 media images. If you do not buy the recovery media and go with an iso image download Vista Home Premium, I have to warn about the following...

  • The legality of this is, at best, questionable
  • If it's not genuine Microsoft media you might end by in an even bigger mess (if it works at all)

  Tricky

• Windows Vista Home Premium 64-bit - cannot do group policy as disabled system restore, but have no way to activate Group Policy.

  Hi, I have Windows Home Premium 64-bit. I want to create a restore point, but I get a message saying that the system restore has been disabled by the administrator of the political group contact domain administrator. I am connected with an administrator account. I have read forums that give instructions to access the system restore options: file or tabs just do not appear and there are some comments saying that the option does not exist in my version. So how the hell do I create a system restore point in Vista Home Premium?

  Reference: http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/system-restore-was-turned-off-by-group-policy/bf10cf68-7da3-4222-a7ce-1ae827bf1845

  Quote:

  Using the Group Policy Editor
  If your edition of Windows Vista includes the Group Policy Editor (gpedit.msc) snap-in, follow these steps:

  1. Click Start, type gpedit.msc and press ENTER
  2. go to the following branch: Computer Configuration | Administrative templates | System | System Restore
  3. double click on disable the Configuration and set it to not configured.
  Note: If the above setting is already set to not configured, set it to "Enabled" and click on apply. Return back the setting to not configured, then click on apply, OK.
  4. exit the Group Policy Editor.

  If using the Group Policy Editor do not fix the problem, try the registry fix from the following.

  Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756
  Using the registry editor

  1. Click Start, type regedit.exe and press ENTER
  2. navigate to the following key:
  HKEY_LOCAL_MACHINE-Software-policies-Microsoft-Windows NT------SystemRestore
  3. in the right pane, delete the value named DisableConfig
  4. exit the registry editor.

  Words

  See also:

  http://www.guidingtech.com/870/system-restore-turned-off-group-policy-error-Windows/

• After the reboot, I get Windows Vista build 6002 this copy of windows is not genuine, but the system... activation seems to be

  After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:

  Windows Vista (TM) Build 6002 this copy of Windows is not genuine.

  I looked at the system screen and it shows only: Windows is activated.

  I ran Microsoft Genuine Diagnostics tool, and it shows:
  Validation status: genuine
  Validation code: 0

  N/a for resolution state (probably because he thinks that the installation is correct).

  Don't know what the issue is here?  Does anyone know a fix for this?  I would rather have not shut down the system after 30 days of work!
  Thank you!

  According to the report that you have posted, you should not see a non-genuine problem - the report is clean.

  If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?

  If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running

  If it is there all the time, then try the following.

  Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.

  (1) open an Internet browser window.
  (2) type: %windir%\system32 in the browser's address bar.
  (3) find the CMD.exe file
  (4) make a right click on CMD.exe and select "Run as Administrator"
  (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
  (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  (7) type: Rename tokens.bar tokens.dat
  (8) type: cd %windir%\system32
  (9) type: net start slsvc
  (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
  (11) restart your computer twice.
  (12) you may need to enter you product key and activate it.

• When I have something that is on my Windows Media Player before all that is on my Windows Media Player is also sent? How can I fix this?

  Sometimes, I wish to convey a funny video or a video clip, when I copy and sent the evrything particular item that is located in my Windows Media Player sends also!  How can I fix this?

  I was just to clarify... the "Temporary Internet files" folder
  referring to the appear on the recipient's computer.

  In any case, it is good to keep temporary Internet files
  ... empty folder it can improve the performance of your computer.

• Windows 7 shows this copy of windows is not genuine, but it is

  Hello. I just shot to the top of my pc and my screen is black and I have a ststing "this copy of windows is not genuine" message and I know that it is. I have the drive, box, product keys etc all thoughts.

  Have you tried to restart by phone?

  Activate Windows 7 manually:
  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.
  4. Select the telephone activation option and brace yourself for a real person.

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• Copy of Windows is not genuine, but ive used it for 3 years!

  I recently installed a new motherboard and CPU on my computer, but because of a problem when I rebooted, I hade completely Formate Windows, and reinstall my copy of windows 7, which is a copy of manufacturers. Now I get the error, "this copy of windows is not genuine".

  wrong to view the results of the DIAG, I have no idea what they mean!

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 8CB3G - V3R4B-2HGMV
  Windows product key hash: 0ShoTWgA8IIJd1DYOBsUiTV4HXg =
  Windows product ID: 00371-OEM-9318464-00613
  Windows product ID type: 8
  Windows license type: COA SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {796CB358-6641-4E03-BF7C-D70D8E557EC8} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130801 - 1533
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

  Other data-->
  Office details: {796CB358-6641-4E03-BF7C-D70D8E557EC8}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-2HGMV00371-OEM-9318464-006138S-1-5-21-1700107956-874471918-2025378634NOVATECH LTDMBB - 46708 BAmerican Megatrends Inc.. F7 20140120000000.000000 + 00035703307018400F408090409GMT Standard Time(GMT+00:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
  Activation ID: da22eadd-46dc-4056-a287-f5041c852470
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00186-184-600613-02-2057-7601.0000-1032014
  Installation ID: 008712966032226673177355439866389102265261439716704912
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 2HGMV
  License status: initial grace period
  Time remaining: 43200 minute (30 day (s))
  Remaining Windows rearm count: 2
  Time to trust: 13/04/2014 22:28:37

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Not registered - 0 x 80040154
  The admin service: not registered - 0 x 80040154
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAln3eCAbo7GpoTsTe4pViPRC3DKPI9g ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  ALASKA APIC HAS M I
  FACP ALASKA A M I
  HPET ALASKA A M I
  MCFG
  FPDT ALASKA A M I
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist
  ADELINE ALASKA A M I
  LAURENCE INTEL HSW

  I hope someone can help!

  The phone activation still give a try:

  You might be lucky:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• When I hit 'send' she refuses, saying that the email I just wrote is "spam." It is NOT, I need to send, how can I fix this problem?

  Not always, but often, the program thinks my own email, that I just wrote, is spam. Often, it is a response to an email sent to me and sometimes, if they have an image in the signature line, and I remove their image of my answer, it will send very well (I can leave the rest of what they wrote, and remove only the image of the signature line). Or sometimes, if I finish the first attempt and try a new message or a new response, then it works...

  But sometimes, nothing I will not convince the program that my OWN email that I want to send is NOT spam! The person I send to is EXPECTING and he waits! Why he won't send? Why he thinks I'm send spam?

  I looked at my server settings, but I have no idea what it would be under.

  How can I fix it? I NEVER send spam, I need this problem is solved so that it DOESN'T happen. Thanks for any help.

  The mail server responded:

  As indicated in the error message, it's from the server. Thunderbird has nothing to do with it. You will need to talk to your email provider why they mark your message as spam.

• Some junk mail I receive should NOT go to spam.  How can I fix this?

  I have an iMAC.  Some mail goes in junk mail, which should not be undesirable.  How can I fix this?

  control-click or right-click on the message and select Mark as "not junk".