Windows Vista no sound

Please read carefully before answering.  Thank you.

I have a Windows Vista HP m8330f, in which the part of windows sound does not work.  A little more in detail.  The audio device is a realtek HD audio integrated into the map.  The audio device appears in Device Manager.  All levels in the mixer are on and NOT muted.  Settings audio correct 'default' via the control panel are selected and checked.  The interesting part is that I can hear the sound through the media player, media center and iTunes.  This leads me to believe that the material and the audio driver is correct.  So for good measure I uninstalled drivers audio, rebooted, reinstalled, them, still no love.  Then I went to realtek website and downloaded the codecs, restarted, still no new results.  I stepped and ran repair of K-lite codec utility and still no Windows sounds.  When I say windows, I mean the windows default sounds boring and internet explore.  Yes, internet explore has the right flash player and shockwave and other necessary items.  Anyone with useful optinions are welcome.

TruTech,
Thank you for visiting the Microsoft Answers community forum.

This problem started right after updates or changes to any software, or installing new hardware?

To make sure that I understand the situation, you can hear sound when you use Windows Media Player, iTunes and Windows Media Center, but not when you use Internet Explorer, or any music not, internet applications, no?

Have you tried to do a system restore to a point before the sound problem?

Try to run the System File Checker to verify the integrity of all Windows system files:

To run the System File Checker tool, follow these steps:
Click Start and type cmd in the box start the search.
Right click on cmd in the list programs, and then click Run as administrator.
If you are prompted for an administrator password or a confirmation, type your password or click on continue
At the command prompt, type the following line and press ENTER:
sfc/scannow
When the analysis is complete, test to see if the problem you are experiencing is resolved.

If you have installed any third party CD or DVD burning software such as Nero or Roxio, they can cause driver conflicts, try to uninstall it to see if that solves this problem.

Information about audio device drivers that are known to cause problems when you install Windows Vista service pack
http://support.Microsoft.com/kb/971220/

How to resolve problems that you experience after you install a Service Pack for Windows Vista
http://support.Microsoft.com/kb/948481

I hope that was helpful.
Thank you

Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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