Windows Vista Service Pack 2: Compatible blue screens

Hello. I tried to debug my friends computer. He had regular blue screens of death. I analyzed the dump files and it turned out that he had bad memory in the first 2 crashes (it linked several times windows memory diagnostic tool and even swap ram slots). Then he replaced the memory and now the system worked well.

And then the system crashed. All of these have been "IRQL not less than ' mistakes, that I discovered by WinDBG. The klif.sys file appeared on the processor stack and was probably the culprit. The file is a driver of Kaspersky Internet Security, so I had him remove the protection completely and use a different antivirus.

The system has been formatted and it is now ok. IT crashed again, with a BAD_POOL_CALLER. The chain of error checking was C2 which indicates a bad driver or memory. Many riders appeared including the symbols cannot be loaded, even the intel IDE driver, nvidia drivers display, avast antivirus, drivers realtek audio etc. After seeing this, I had to him be updated all drivers for their current versions.

The system has been authorized for 2 days. IT crashed yesterday again. I give you the link to the minidump file, in the hope of getting members of the community solutions.

http://www.mediafire.com/?0vy3xrptvzr87c0

Help appreciated!

-Kiki: MCP

Hi Karan1337,

(1) since when are you facing this problem?

(2) what is the number of brand and model of your computer?

Method 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the mouse and keyboard > check to see if the problem persists.

If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

Method 2: Run the Startup Repair tool, follow the steps mentioned in the link below to access the system recovery tools.
How to access the System Recovery Options menu?

Run the tool to restart system as shown in the link below
How to use Startup Repair?

Method 3: See the steps mentioned in the article below
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

You can contact the manufacturer of the computer for known problems

Thanks and greetings

Ajay K

Microsoft Answers Support Engineer
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Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    This brings me to my normal desktop, but none to start startup programs and CPU usage is 100% which makes the performance of my laptop more slow.

    Sometimes I try to restart the laptop and it starts normally after the connection, but that happens only about 15% or less of the time.

    Is there a way I could resolve this problem and I function normally again?

    BTW,

    I don't have the CD of Windows Vista or install, so I can't really replace him.

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    Hi DaColossus,

    Method 1

    I suggest that you perform the system restore before installing Windows vista service Pack 2 on the computer.

    System Restore: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

    Method 2

    Once the service pack 2 for Windows vista is uninstalled from the computer, I would say that repair you system files on the computer by running SFC scan.

    The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

    For more information please visit the link below.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 3

    Now see the link below and try the steps to install Windows vista service pack 2 on the computer.

    Learn how to install Windows Vista Service Pack 2 (SP2)

    http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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