Windows Vista Service Pack 2 installation problem

I am having major problems installing service pack 2 on windows Vista on a Dell Inspiron from 32-bit. It returns the 8007000D error code.

I tried the PC back to factory settings, removing the anti-virus and the deactivation of some things non-nessasary start up with msconfig. Also, I have disabled all the wireless devices using a switch on the side of the laptop - it seems that would enable me to install service pack 1.

Even with all the foregoing it always fails and recommends the system "Update system tool" update running. I have run, restart the computer and run the SP2 and it does not always work with the same error message.

The only other methods recommended to install must remove antiviris and other programs that I've done so I don't know what to do!

Help, please!

Thank you

Matthew

Robear,

Thanks for your reply.

I looked at the link (http://support.microsoft.com/kb/947366) and went through all the troubleshooting guide without success. With my current attempts to install SP2 (after the return to factory settings), I remove McAfee from the computer (that came with it as default) and then install the service pack SP1 and SP2 by using the stand-alone installation programs by downloading from another computer.

Thank you for give me the Microsoft technical support link, that I had read on another thread that the free support is exhausted.

I will try to sue microsoft and come back here if I have any luck!

Thank you

Matthew

Tags: Windows

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