Windows Vista starts with a black screen with the mouse cursor

Hello

I bought a new Toshiba laptop with OS Windows Vista from Best Buy. At time of purchse that Best Buy does not give me the Vista OS software, they said that the operating system is already installed in the laptop.

Now, after a year, I have problems with the laptop. The Vista starts with a black screen with a mouse cursor. Before writing this issue, I searched some tips to solve the problem as

(1) by pressing F8 while the computer is on and select it the option "last good known Configuration (Advanced) option." but it didn't work.

(2) by pressing F8 when the computer is turned on, then turn on the option 'System repair Option', it did not work.

(3) by pressing F8 when the computer is turned on, and then select the option "" safe mode / Normal mode option "Unfortunately she also did not work."

Could you get it someone please let me know how I can solve this problem.

Thanks in advance

If Safe Mode does not and you do not have a Vista DVD from Microsoft, do a repair disc to do a startup repair, etc.:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use:

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

There is no Vista free download legal available.

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Also ask them if it is possible to make the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when you're up a new drunning.

They will tell you how to do this.

Every computer manufacturer has their own way of making recovery disk/s.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
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    A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
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    http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

    Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
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    ------------------------------------------------

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    -----------------------------------------------

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    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

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    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

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    This tells you how to access the System Recovery Options and/or a Vista DVD
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    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
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    CD c:\Windows\System32\winevt (there is a space between cd and C :)

    Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

    RESTART Windows

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    H. Hansson

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    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    See also:

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    http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-your-computers-performance

    Optimize Windows Vista for better performance

    http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  • Windows Vista starts with only a black screen with the mouse pointer.

    Saturday, 02/27/10, I left my laptop (Dell Inspiron 1405 E) because I used Studio to produce a couple of videos.  When I got up in the morning, he himself had closed.  I tried to put on normally, and he said: recovery error windows, then on lists: Launch Startup Repair tool and start windows normally.  I tried to do a repair, but it just comes back to the same screen.  When I try to boot normally, it shows the progress on the background as usual bar, but then he comes up to a black screen with a mouse pointer.  When I run one of the many diagnostic tests, it is said that the BIOS cannot find the operating system loader.  I'm pretty adept at computers, but nothing I've tried before reinstalling Vista works.  I have files that I need to keep it on the computer, and only a few of them are saved.  Please help me soon, as I need for my school musical production on Thursday.

    Hello

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
    -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
    then right click on the device and UNINSTALL - REBOOT.

    Another method to try to get to the desktop (try in normal Windows Mode without failure)
    is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
    then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
    accessible by tapping F8 as you start several times.

    First check this thread in case it is simple and if not to come back to this thread.

    http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

    Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
    base. That there is no information on a black screen as there is just a blue screen
    adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
    You can try a google to see the proposed repairs, whom some have worked however these
    cover a wide field of efforts.

    Here's a video of one of them.

    http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

    Here's another fix
    http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

    You have a Vista disk? You can try restoring the system to it. If you do not have the
    discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (making the system
    Restoration, it must only be bootable).

    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

    Try the Startup Repair tool-

    This tells you how to access the System Recovery Options and/or with a Vista disk
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
    (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
    3.

    You can use another DVD that aren't copy protected but you you need to own
    Product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can do a repair installation which should save the data but you will be
    Maybe reinstall programs. It also requires the correct Vista disks especially for OEM
    versions. You will need to know your product Code.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
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    Amrita M

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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