Windows Vista starts with empty office and the mouse cursor, then restarts

I have trouble getting Vista to start on an Acer laptop.  The laptop is an Acer Aspire 6920 G with Windows Vista Home Premium 32 - bit on it.

The PC will start in an empty office with stop mouse cursor on this screen for about a 1 min and then it restarts and you go through the same process again.  I tried the safe mode and last good configuration to know but get the same results.  I have also tried to run the Startup Repair tool and get the same screen.  I can launch Startup Repair to boot from a DVD of Vista Home Premium 32-bit and I can run but it makes no different.  When you restart, you get the same problem.

Does anyone have an idea?

No it isn't the trunk upwards with the black screen and the mouse.

Hi KevinBricknall,

1. have you made a recent software or hardware changes to the system?

Since you are unable to run start up repair boot from the Vista disc, you can try to perform a system restore start from the disc and see if it helps.

For more information, you can consult the following article:

What are the system recovery options in Windows Vista?

Hope this information is useful.

Tags: Windows

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    Windows ultimate Vista

    Recently I bought windows vista Ultimate edition with additions of 32 and 64-bit. Can I use the 64-bit on my desk and the 32 bit on my laptop?

    Hello

    Laughing out loud

    Just a single license of Windows.

    You can choose which version you want to install 32-bit or 64-bit; but not as well installed.

    If you want to change the version of bits at a later date, you will need to backup your data and do a clean install.

    One Windows license is for a single installation.

    See you soon.

  • Windows Vista starts with a blue screen

    original title: I have a computer laptop advent 9617 pre-installed with vista hp boot up im facing a blue screen with the widows vista word highlighted and the high treble beeps to fully boot I have to press on enter, then pc works ok, or an option to press f8 fo options

    on startup blue screen apears with widows vista highlighted, with treble beeps do press on enter to continue, it's a laptop advent 9617 preloaded with vista: p of curries

    Hello

    ·        Are you able to boot to the desktop normally after the passage of this screen?

    ·        Have you tried going into safe mode and checked what happens?

    You can try to disconnect all the external devices connected to the desktop computer and check out what is happening. You can also try to do a startup repair and check if that helps. Follow the link for more information.

    http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • White screen at the Vista start up... only the mouse pointer, loading the driver freezes on crcdisk.sys loading, sfc/scannow does not work...

    Hello
    I don't know if this is the right place for this post... Sorry if it's not! I had looked online if anyone has the same problem to me, I found similar problems, but not the mine one (but if there is, can you please give me the link?).
    I have a DELL LATITUDE D830's with a dual boot (Ubuntu and Vista). When I run Vista I get the Windows logo and then a black screen with only the mouse pointer.
    Keyboard does not work. I can move the mouse, but can not select anything. No work of Ctr + Alt + Delete.
    I can just turn off the computer. At first I need to press F8 to choose something otherwise I get the black screen.
    If I reboot requesting the automatic restoration of the PC that he asks me the account and work only account is mine a (no administrator available). He then suggested to contact the administrator. I checked the error report and nothing is reported: the system works.
    I have no previous configuration to restore.
    I can access the command prompt. So I tried to write sfc/scannow. The answer is that to complete the process requires to restart the computer and make again sfc/scannow. I restart again, the new order, but I get the same answer...
    When I get the black screen, CPU is not disabled, because after a long time (about 2 hours) the computer restarts itself... If something happens even if I don't know what!

    The only thing I have not tried is to restore Vista from CD... I'm really afraid that this could remove the partition, or crash at startup I have, by removing access to Linux!

    I have a backup of all my files, so no matter if what I have to do to cancel my files, but what I really need is to keep Linux operating.

    So, if you have any suggestions... I'm not good at using the computer, so, please, a solution step by step be really appreciate it!
    Thank you very much

    Paola

    PS No peripherics are connected, the wireless is disabled

    Hi seymar,.

    I suggest that you run a tool to restart system on the computer and check if it works.

    If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

    1. Insert the installation disc.
    2. restart your computer.
    Click the Start button, click the arrow next to the lock button, and then click restart.
    3. If you are prompted, Press any key to start Windows from the installation disc.
    Note If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change the BIOS settingsfor your computer. For more information, see BIOS: frequently asked questions. 4. choose your language settings, and then click Next.
    5. click on repair your computer.
    6. Select the operating system you want to repair, and then click Next.
    7. in the System Recovery Options menu, click Startup Repair.
     
    Check out the link for more information below.
    http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

    If the previous step fails then I suggest that you run CHKDSK on the computer to check if there are any errors on the hard drive.
    1. Insert the installation disc.
    2. restart your computer.
    Click the Start button, click the arrow next to the lock button, and then click restart.
    3. If you are prompted, Press any key to start Windows from the installation disc.
    Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change the BIOS settingsfor your computer. For more information, see BIOS: frequently asked questions.
    4. choose your language settings, and then click Next.
    5. click on repair your computer.
    6. Select the operating system you want to repair, and then click Next.
    7. in the System Recovery Options menu, click on the command prompt and type chkdsk command-line /f and wait until the scan is complete and later to restart the computer and check what is happening.

    For more information please visit the link below.
    http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out Important: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.

    I hope this helps!

    Halima S - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • KB975051 updates and KB976882 will not install on Windows Vista. They are Office and Outlook 2003. Anyone else having the same problem?

    Tried several times.  Windows Update keeps prompting me to install but it fails every time.

    I was finally able to solve the problem of not being able to update KB975051 and KB976882 by taking the following measures:
    In Google I typed in 'the kb976882 will not be installed.  Under options, I got "Download Details: update for Microsoft Office Outlook 2003 Junk...» "the site of Microsoft.com/downloads.  I downloaded from this site and then also picked KB975051 on other popular choice located lower on the page and done the same thing.  I don't remember this solution being a few days ago.
    I hope you find that this approach works for you as well.  Ignore the entrance of miss under my name as proposed in another comment response.  I have missunderstood as a way to comment on...
    Craig

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