Windows Vista Ultimate - Windows Explorer does not work after a critical update.

Similar Questions

• After recent, iPhone, 6, update, Windows, Explorer, does not work, see, iPhone

  I installed the latest update required for my iphone ios 6 a few days ago, and now when I try to download pictures from my iphone to my PC (via USB connection), the PC does not see the iphone.   iTunes sees it yet, but windows Explorer does not work.  It seems that some setting has been broken through the update of ios.  A way to solve this problem?

  Restart the computer and the iPhone. Unlock the iPhone before connecting it to the computer. Any change?

  TT2

• Installation of Windows service does not work after Windows Explorer 9 uninstalling and reinstall Explorer 8

  Installation of Windows service does not work after Explorer 9 uninstallation and reinstallation of 8.  I followed several suggestions on this forum, but still no luck.  I ran the SFC system twice, who told me he had corrupted files.  "Some have been repaired and some might not be."  I then went in the event viewer after a start to the top and he stated that the 'Adobe APM service' is not found.  Also the "hpqddsvc' and the 'gupdate' is not found.  He tries to install something every time I start, but he abandoned.  I checked whether the system is on and disabled.  It's on.  There are a lot of small problems, but my main concern is the Adobe program.  I tried uninstalling and reinstalling Adobe, but still get an error message that the Windows Installer Service could not be accessed. Other suggestions?

  Hello

  I suggest you follow the link and check.

  How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

  http://support.Microsoft.com/kb/2438651

• Don't click Desktop error "Windows explore does not work.

  Original title: Do not click on the desktop.

  My desktop computer has worked fine and now all of a sudden I am unable to click anywhere on the desktop. I am running windows 7 64 bit. If I click on the desktop, it will be then to come crash with the message Windows explores does not work then he'll recover. Other differences is that all desktop backgrounds are brighter and it disappears once it restarts, but returned about 5 seconds later. That I can not click once again. Are there any suggestions? I tried to start clean and had no success?

  Hi Nicolas,.

  I appreciate your efforts to solve the problem.

  I suggest you try the procedure described in the article and see if it helps.

  Error: Windows Explorer has stopped working
  http://support.Microsoft.com/kb/2694911/en-us

  Note:
  1) data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

  2) after the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

  3) when you do the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  4) note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Windows Explorer does not work properly and hold all the time

  I have Windows 7 Professional as a platform. In the end, I find windows Explorer does not correctly and hold all the time. Pls advise on how to solve this problem. Note I am not a computer Savvy and I need a step by step approach.

  Thank you for your time and enjoy your time.

  .

  Hello

  Use the startup clean and other methods to try to determine the cause of and/or
  eliminate problems.

  ---------------------------------------------------------------

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Include
  everything you've ALWAYS had on this machine, including those you have uninstalled (they
  remains of leave behind which can cause strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows
  Vista or Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes without doing anything-
  then right click on taskbar - task manager - take a look at stored by -
  Process - Services - this is a quick reference (if you have a little box on)
  Lower left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  Is a quick check to see who are loading method 2 - using MSCONFIG
  then after a list of these here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what files, registry keys, and other objects
  processes have open, which DLLs they have loaded and more. This unique
  powerful utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically
  When your system boots and you connect. Autoruns also shows you the complete list
  locations of registry and files where applications can configure start automatic settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor file system, registry, process, thread and DLL
  activity in real time.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  WhatsInStartUP - free - this utility displays the list of all applications that are
  loaded automatically when Windows starts. For each application, what follows
  the information is displayed: Type of startup (registry/Startup folder), Command - Line
  Channel file, the product name, Version, company name, location in the registry or
  file system and more. It allows you to easily disable or remove unwanted programs
  that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe
  not. The window Watcher says it all, every window created by each execution of the statement
  program, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded
  on your system. For each driver in the list, additional useful information is
  Poster: load address of the driver, description, version, product name,.
  company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit Maker as replacements and system manufacturer of device which are
  the most recent. Control Panel - write - graphics card - device manager
  the brand and complete model of your video card - double click - tab of the driver-
  Note the version information. Now click on UPdate Driver (this can do nothing
  MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
  If there are 3rd party with their own software and drivers and the other main device drivers
  you have.

  Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
  and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
  their latest versions. (Look for the system to update the BIOS, Chipset and software updates
  Site of the manufacturer here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
  REBOOT after each installation.

  Always check in the Device Manager - drivers tab to be sure the version you are
  installation actually appears. This is because that some rollback of drivers before the
  later is installed (particularly that audio drivers) so install a driver - reboot.
  Make sure that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
  SCANNER - check manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using
  the above methods is preferable to ensure the latest drivers from the manufacturer of system
  and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable driver facilities
  in the updates of Windows, which leaves on Windows updates, but it will not be installed
  pilots who are generally older and cause problems. If updates provides a new
  driver then hide it (right click on it) and then go get new ones manually if
  you want.

  Stop Windows 7 to automatically install device drivers
  http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

  How to disable automatic driver Installation in Windows 7 / Vista
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

  Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for the)
  Professional, comprehensive and Enterprise edition)
  http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

  ===========================================

  Refer to these discussions because many more excellent advice however remember to check
  your antivirus, the main drivers and BIOS update programs and also to solve problems
  with the first method cleanboot.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Help, INternet explorer does not work after windows update

  One day, the computer automatically downloads and installs the programs that are recommended by microsoft windows.
   
  After installation, my INternet explorer does not work.

  It reads:

  Windows could not access 'ie.redirect.hp.com '.
  Windows received an HTTP error message: 403 (refused).
  -> If this problem is consistenly prevent windows to connect to several sites on the Internet, contact your network administrator or your ISP.

  Then I click ok, and then try to go on 'www.google.com '.
  It still does not work, so I click on diagnose connection problems
  This time, it reads:

  Windows not found no problem with the network connection on this computer.

  You want to report the problem to Microsoft? Additional details about what went wrong can help create a solution. The report will be sent the next time you go online.
  Send information

  But when I send, I can not because I have Canon go online on my Internet Explore.
  When he first stopped working, I could use the system restore, but after a few months I dropped and now I can't restore the system to a place that it worked fine.

  I also know that this problem is not the administrator of network or something like that because I downloaded Firefox when IE stopped working, and Firefox works fine.

  I tried everything, but I can not do it by myself, so help please!

  @ceda only: See...

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Vista Ultimate but Aero does not work on Qosmio F10 GeForce FX Go5700

  Hello

  I installed Windows Vista Ultimate on my "Qosmio F10" but dosen't work vista aero on it.

  My graphics card is "NVIDIA GeForce Go5700". Do you know when nVidia version driver WDDM for my VGA card?

  Hello

  The Vista NVIDIA GeForce Go5700 graphics card driver does not work for me, but I'm 100% sure that Toshiba will not publish the Vista drivers for this laptop.
  I found an official document from Toshiba on Vista support for Toshiba laptops models and the F10 is not listed there.

  You must search for the compatible graphics driver on 3 Web sites of third parties.

  Looking for similar themes here in the forum? It seems you didn t.
  Please check this thread and maybe you will find the key:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=20441

• Satellite L300-215: windows Explorer does not respond after recovery

  Hello

  I got a blue screen - don't know what error message was and then stop.
  I realized the recovery process to return to output from the computer in the box, but when I start I only go as far as office and then "windows Explorer is not responding".

  Anyone have any ideas?

  Also if it is a disk failure hard can easily replace the hard drive and the boot of my recovery disks

  Ta

  > Also if it is a disk failure hard can easily replace the hard drive and the boot of my recovery disks
  Yes, easy to replace the HARD drive.
  It takes a HARD drive 2.5 SATA for this laptop.

  But I recommend that you check the first HARD disk using a tool called Drive Fitness Test... Use google to get this software

  Here are a few examples how to replace the HARD drive on the different laptop models:
  http://forums.computers.Toshiba-Europe.com/Forums/Forum.jspa?forumid=116

• Internet Explorer does not work after you install the kb2761451 update

  Original title: I downloaded the update and now Internet security security update kb2761451 explore does not open.  So I deleted it and Explorer opens.  This update is listed as important.  What should I do?

  The Explorer is 9.

  Hello

  Thanks for posting the question in the Microsoft Community!

  Internet Explorer stops working after the update kb2761451 is installed.

  The problem may occur if the updated components are corrupted.

  I suggest you follow the steps mentioned below:

  Method 1: Of reset Windows Update components

   

  See the site:

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  Method 2: run the Update of the system analysis tool

  See the site:

  System update scan tool corrects errors of Windows Update in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

  http://support.Microsoft.com/kb/947821

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• Primary monitor does not work after last nights updated

  • I'm running Ultimate.
  • I have two monitors.
  • My primary monitor does not work.
  • I checked the VGA cables. This isn't the issue.
  • Edit: Just realized that my main monitor is a monitor "Westinghouse". -Who is a "Plug-in-and-play" monitor, there are no drivers.
  • Reinstalled the ATI drivers, did nothing.
  • SYSTEM RESTORED, still nothing.

  I ran the most recent update for final last night, then fell asleep. Everything worked before that date, but when I went to turn on my computer this morning, only my HP [my second monitor.] w17e worked. He said he was installing updates from last night, so I had no problem with him and thought it might show something once like this on the login screen.

  Once that has happened to the login screen, it showed it for a fraction of a second before disappearing. I entered my password and it connected as usual. After login, I turned off my monitor, and then back on, and it showed my normal desktop for a moment, [enough for me to close two-three programs] before she returned empty.

  Hello
   
  I recommend you to update the graphics drivers and see if it makes a difference. You must be logged on as administrator to perform these steps.
   
  1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. in Device Manager, locate the graphics card and then double-click the device name.
  3. click Driver tab, then click on set to update driver and follow the instructions.

  Now, try to follow the link provided to update a hardware driver that is not working properly and check the question below.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  I also suggest that you please check how to set up two monitors and frequently asked questions on how to set up multiple monitors in Windows 7 from Microsoft mentioned below, items

  ·    Setting up dual monitor is easy in Windows 7 http://support.microsoft.com/kb/976064
   
  ·    Multiple monitors: frequently asked questions http://windows.microsoft.com/en-US/windows-vista/Multiple-monitors-frequently-asked-questions
   
   
  Thank you, and in what concerns:
  I. Suuresh Kumar-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista Ultimate Media Center does not work

  Hello world

  When I open media center units it stops down in a few seconds indicating "...". has encountered a problem and must close. ». This happens every time. I am running Vista Ultimate SP2, latest drivers etc. I ran sfc/scannow as suggested in another post and also a reconstruction of the MC data store also proposed; with the same result.

  The only journal entry for MC's: MCUpdate ends at 2009-05-29 17:47:16

  Please can someone help, I upgraded to ultimate business so I have a MC, and he never worked :(!

  Thank you very much
  Wayne

  I SOLVED THE PROBLEM - it was some DivX Codecs that have been installed. I uninstalled all DivX and now it works YAY!

• My vista windows Defender does not work after got rid of the virus Windows diagnosis. What can I do?

  It gives me an error code and says that my windows defender is stopped. Is it because I have installed Microsoft Security Essentials to help eliminate the virus. What should I do? I tried unistalling it and reinstall but it won't let me not just uninstall first. In addition, the virus has a sound, it does at the start and he is always on my computer when I start my computer. This means that the files are still on my computer?

  Hello

  That's right

  MSE stops at the vista version of windows defender

  read this information on the Defender:

  ·                         If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default

  the basics of Microsoft security has its own version of windows defender

  and other anti-virus programs use their own particular type of application to scan for spyware and malware

  It of nothing to worry and is the default action, which is designed for them to do

  and if you need to change startup programs read this information on the other methods of doing it without using defender

  using msconfig read this tutorial;

  How to use MSCONFIG in Windows Vista

  Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  and also try this program;

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  follow these steps to remove this malware that you think it's still there

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Windows Explorer does not work

  When I click on an icon on the desktop for a Pamela of location specific windows as a drkive drive it doesnot open or if he does almost immediately gives one answer marking notification. No matter how long wait he never responds.  When I open a software program which then requires me to open a specific location on a disk or on the logo of the computer, it immediately becomes does not.  I installed upgrading windows recommended as well as a fix without result.  What should I do now?

  Try to rebuild the icon cache. It could have been corrupted.
  Here is the tutorial:
  http://www.Vistax64.com/tutorials/117229-icon-cache-rebuild.html

  t-4-2

• Satellite A200 + Vista Ultimate - power management does not work

  No matter what I apply to the power management settings of the screen never goes and the PC never sleep or standby extended. Screen saver does not either - except once - yesterday, for the first time since I bought the PC in August. Has not yet done.

  I assumed that this is a bug in Vista. "Tech Guy" PC World (ha ha) cannot repair. Is it at the level of the BIOS or something else? Of course, there is an incompatibility between the OS and the hardware. Video chipset? If you choose a balanced power management, the screen slightly off if you take out the power cord, but that's all that happens. Power management is all set to default.

  It's exhausting, because whenever I want to leave the PC for a while, I have to put it to sleep manually.
  Anyone got any ideas?

  Thank you

  Peter

  Post edited by: admin

  Hello Peter

  First of all are the guys responsible for tech updates? They must offer that you support for the hardware you have and clarify also all problems, if you use a preinstalled recovery media.

  Upgrade is your decision, and it is possible that it may have some negative influence on the functionality of the OS. All this is quite complex. As you know Vista has own power management options. Toshiba install PVAT (ValueAddedPackage) and after doing this there are some additional settings.

  The question is: How did you get the OS upgrade? Did you do a clean install? Have you installed all the stuff from the download page of Toshiba including VAP?

  With other words: all the basic settings on energy consumption are defined in the BIOS. AFAIK in Vista is the management of clean energy implemented and Toshiba installed just a plugin. If these rudimentary BIOS settings are not changed, I guess everything works fine. Change the settings of the BIOS with an update, I can imagine that different settings will not work correctly.

  Hmm, that's really not easy to say what you can do. Maybe check for the last update of the BIOS and after doing that it is trying to put the clean install of Vista Ultimate. And, of course, you must install all the stuff from Toshiba following the document of instructions for installations.

• HP 15 laptop: by default windows recovery does not work after windows formatting

  I had windows installed 8.1 in my computer. It has updated to windows 10 and I started facing problems with the drivers and software.

  I formatted the windows partition and installed the trial version of windows 7 64-bit. Now I want to restore to windows 8.1, but the option does not come when I press f11 and go to the Recovery Manager in the start menu. "Restore to factory settings" option has disappeared and I can't select it more.

  I have not formatted the recovery and reserve system partitions and only formatted the partition where previous windows has been installed (C.) When I run the Disk Manager, it shows that the system and recovery reserve partitions, although I can not open any of them.

  Please help me. How to recover my windows by default?

  Hello

  After playing with 10 Windows Windows 7, then the tool HP is useless now. Probably you did not a game/recovery media so you need to contact HP to order a new set

  In the United States:
  
      http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

  other countries:

  http://welcome.HP.com/country/W1/en/contact_us.html

  Good luck.