Windows Vista update KB948465 update failed to install with error code 80070017

My computer has tried intaslling this update (Vista SP2) for about a week and a half now. Even after restart and other, I can not get a successful installation. And now Windows Explorer restarts itself while I use the computer in the workplace... Can anyone offer assistance with this error and what I can do to solve the problem?

Hi DMO523,

I suggest you to download a Service Pack 2 standalone package and install it in Mode without failure.

See the links below for more information about the Service Pack.

How to obtain the latest Windows Vista service pack

http://support.Microsoft.com/kb/935791/

Depending on whether you are running 32-bit or the 64 bit version of Windows Vista, you can download the Pack from the links below.

To determine if you have 32-bit or the 64 bit version of Windows Vista, click the Start button, right-click computer, and then click on Properties.

If you use a Vista 32-bit edition, you can download it from

http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=891ab806-2431-4D00-afa3-99ff6f22448d

If the 64-bit operating system, download the pack of

http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=8ad69826-03d4-488C-8f26-074800c55bc3

Also, follow the link below for more information on the installation of SP2.

Learn how to install Windows Vista Service Pack 2 (SP2)

http://windowshelp.Microsoft.com/Windows/en-us/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx

Now, start the computer on which you plan to install the service pack in safe mode.

Note: Installing Service Pack 2 in safe mode, will erase all restore points.

For more information on starting the computer in Mode safe, click on the link below:

Start your computer in safe mode

 http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

Once the computer in safe mode, double-click on the file from the service pack and install it. Once the service pack installation is complete, you will be asked to reboot. Do. Your computer will now reboot in normal mode. The reboot takes longer time usually, there are a few extra steps for the installation of the service pack to be now carried out.

I hope it should work now.

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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