Windows Vista update KB948465 update failed to install with error code 80070017
My computer has tried intaslling this update (Vista SP2) for about a week and a half now. Even after restart and other, I can not get a successful installation. And now Windows Explorer restarts itself while I use the computer in the workplace... Can anyone offer assistance with this error and what I can do to solve the problem?
Hi DMO523,
I suggest you to download a Service Pack 2 standalone package and install it in Mode without failure.
See the links below for more information about the Service Pack.
How to obtain the latest Windows Vista service pack
http://support.Microsoft.com/kb/935791/
Depending on whether you are running 32-bit or the 64 bit version of Windows Vista, you can download the Pack from the links below.
To determine if you have 32-bit or the 64 bit version of Windows Vista, click the Start button, right-click computer, and then click on Properties.
If you use a Vista 32-bit edition, you can download it from
If the 64-bit operating system, download the pack of
Also, follow the link below for more information on the installation of SP2.
Learn how to install Windows Vista Service Pack 2 (SP2)
http://windowshelp.Microsoft.com/Windows/en-us/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx
Now, start the computer on which you plan to install the service pack in safe mode.
Note: Installing Service Pack 2 in safe mode, will erase all restore points.
For more information on starting the computer in Mode safe, click on the link below:
Start your computer in safe mode
http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx
Once the computer in safe mode, double-click on the file from the service pack and install it. Once the service pack installation is complete, you will be asked to reboot. Do. Your computer will now reboot in normal mode. The reboot takes longer time usually, there are a few extra steps for the installation of the service pack to be now carried out.
I hope it should work now.
Kind regards
Shinmila H - Microsoft Support
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Tags: Windows
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Let us know what you have already done, the security software installed on the computer and the updates that are available for installation.
Follow the steps mentioned below:
(I) check if Windows update-related services are set to automatic and started.
Click Start, type services.msc in the start search box, right-click to services.msc, and then click Run as administrator.
Check the above services below:
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(c) Windows Update(II) rename the Catroot2 folder
To rename the Catroot2 folder, follow these steps:
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2. at the command prompt, type the following commands and press ENTER after each line:net stop cryptsvc
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net start cryptsvc
output3 remove all tmp*.cat to the following folder:
% systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
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Important: Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.
(III) Re-register DLL files that are associated with Cryptographic Services
To register .dll files that are associated with Cryptographic Services, follow these steps:
- Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
- At the command prompt, type the following commands and press ENTER after each command:
regsvr32 /u softpub.dll
regsvr32 /u wintrust.dll
regsvr32 /u initpki.dll
regsvr32 /u dssenh.dll
regsvr32 /u rsaenh.dll
regsvr32 /u gpkcsp.dll
regsvr32 /u sccbase.dll
regsvr32 /u slbcsp.dll
regsvr32 /u mssip32.dll
regsvr32 /u cryptdlg.dllregsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
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Restart the computer.
(IV) empty the software distribution folder
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- In the Services (Local) pane, click Automatic updates and then click on stop.
- Reduce the Services (local) window.
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Note by default, the Windows distribution folder is located in the drive: \Windows\SoftwareDistribution folder. At this location, the drive is a placeholder for the drive where Windows is installed.
- Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
- In the Services (Local) pane, click Automatic updates, and then click Start.
- Restart the computer, and then run Windows Update again.
Article number: http://support.microsoft.com/default.aspx/kb/822798
(V) disable the security software
(VI) SFC Run scan
Please follow the steps below to the auditor of the filesystem as the first steps:1. Click Start and type cmd in the box start the search.
2. in the area of results, right-click cmd.exe, and then click Run as administrator. You will be asked to type the password for an administrator account. If you are the administrator or type the administrator password, click on continue. Then click on continue.
3. at the command prompt, type Sfc/scannow, and then press ENTER.
Note: The scan may take a while, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista CD.
Thank you and best regards,
AbdelouahabMicrosoft Answers Support Engineer
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http://support.Microsoft.com/kb/555375 >
It helps those answering questions if you provide:
What version of windows (32-bit or 64-bit) and service pack level.
What application or antivirus security suite is installed and your current subscription?
What third-party firewall
What anti-malware software can be installed.
0x800706be RPC_S_CALL_FAILED http://support.microsoft.com/kb/950718/>
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