Windows Vista will not stop or restart

When I try to quit or restart my computer, the screen indicates "SHUTTING DOWN", then the display shuts off, the power light goes off on the tower but increases the speed of the fan at maximum speed and the unit will continue to operate in this way until I have turn it off manually. When I try to turn the computer back on I get the same thing, the lights and the fan runs at maximum speed nothing else happens, the monitor does not come on or anything else, he just 'buzzes '. I'm not the only person having this problem, I know at least two other people who have exactly the same problem! I was told that a faulty update of Microsoft is to blame for the problem I encounter but I can't find a "solution" for this anywhere. I can do to remedy this? Need help please, I can't afford to buy a new computer at the moment and unable to restart, my computer works perfectly. All this trouble started about three weeks ago. Thanks for any help you might be able to offer me.

Gateway GT5473E

Windows Vista Edition Home Premium SP2

Thank you for your reply Diana, unfortunately I already took my computer to an expert for repair. I should be back soon, and I'll post the results and the 'fix', if possible, here, for others, who may be affected by the same problems.

Tags: Windows

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