Windows Vista "Windows Installer service could not be accessed. Windows can run in safe mode or Windows install not installed correctly. »

* Title *.
Windows Installer not properly installed

We just bought a new Dell with Windows Vista.  I tried to download i-tunes and I get the following error: could not access the Windows Installer service.   Windows can run in safe mode or Windows install not installed correctly.  I am not running in safe mode it should be setup of windows.   I am trying to install iTunes 8.0.2 Windows Vista 64-bit.  I found the info to repair Windows XP, but nothing for Vista.  Any help would be GREATLY appreciated.  I'm so frustrated.  Thank you.

Hi BradandKim,

We will try to start the Windows Installer service and see if that helps.

  • Click Start orb
  • Right click on computerand then click Manage.
  • If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  • In the console tree, click Services and Applicationsand then click Services.
  • In the details pane, right-click Windows installand then click Start.

Let us know if that fixes the problem.

Brent
Microsoft Answers Support Engineer
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Tags: Windows

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