Windows Vista wireless network adapter

My microsoft 6to4 that adapt #2 does not work. This message appears when I double click on it in the Device Manager: this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) How can I fix it?

Read the info above by:

Lionel Chen

Microsoft online community support

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

  • Laptop no longer recognizes Vista wireless network adapter

    Well, here's all the info and desperately, I hope someone can help me.  I spent hours and hours trying to solve this problem.  I'm not a computer expert, so I'm trying to understand it and not doing a very good job.

    We have a HP G60 Intel Celeron series.  It is only 6 months old.  It is probably covered by the guarantee but... lucky me... I did not save the receipt.

    The computer crashed completely.   It did not come with any CD, so I got the Vista cd, we had for our main desktop computer.  Initially, the laptop had Windows 7 top, but since it did not come with any CD, I used what I had... that has Vista.  The computer now works again but I don't have wireless.  I looked under control panel, Manager of devices and do not see my info wireless.  If I go the info only listed in the title of the network card is RealTek Family Controller... whatever it is.

    I really don't know much about computers I was just hunting and pecking trying to download this or delete that... and I think I make things worse.  Can someone give me some ideas on what to do?


    Please change the above to remove all that white space, it is difficult to treat. :)

    The version of Vista that you used wasn't probably OEM (from HP) for your computer.

    HP will sell the disc of Windows 7 not expensive since you already own Windows if you need to
    Make sure you know the Product Code to install it.

    Check the configuration/settings (BIOS/CMOS) often F2 when you start - make sure that the WiFi is enabled
    for devices internal bulit - in. The problem is probably that or the drivers are not installed
    If it is available for Vista.

    If a PC if "might" be on his own card - if so remove ALL power and remove and reinstall
    the card - remove and replace - are not just tight.

    Check with HP drivers for your WiFi.

    Support HP & drivers

    Contact HP

    HP forums

    If you can't get it working then you can disable it and use an external USB WiFi adapter.

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • I need a different Vista wireless network adapter. Why?

    Warning triangles yellow different keep appear when I try to install the adapter wireless device mgr. Why? I upgraded my OS from XP to Vista SP2 and this has made my laptop Dell 1525 is installed at the factory 1395 obsolete Wireless mini-map! HOW TO REMEDY THIS SITUATION? I tried everything, same WindowsUpdate does'nt help me with that. Im confused, Please HELP!

    If you have tried everything, I guess nothing to help here: ?

    It seems that you need to buy a USB wireless dongle.

  • Wireless network adapter cannot connect to the wireless network

    When I start my PC HP TouchSmart it does not recognize my wireless network.  It says wireless network adapter cannot connect to the wireless network and the details said network adapter "Local network connection * 16 ' does not work properly. The strange thing is that if I leave my computer for a few minutes, then restart it twice, it recognizes the network and starts working. Frustrating is that I have to do this everytime I turn on my computer.  It takes at least 10 minutes of starting and restarting my computer before it will recognize my wireless network.   Any help?

    Go to the website of the manufacturer of your router > make sure you have the latest Firmware in Vista for it.

    Go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > look for it last network adapters Vista drivers > download/install the.

    Troubleshoot network adapter problems to Microsoft link above.

    Try without commitment TCP/IPv6:

    If you still have internet connection probs, one thing to try is the separation of the TCP/IPv6 (which is done by going to network connection > right click > properties > it uncheck > OK.)

    See you soon.

    Mick Murphy - Microsoft partner

  • Windows Vista Home Premium Service Pack 2 upgrade of the Atheros AR5007EG wireless network adapter

    I just bought a new device Sierra Wireless mobile hotspot, the Pro of the Sprint Overdrive.  The wifi connection works very well in my PC with the exception of a PC set that I am running Windows Vista Home Premium Service Pack two.  I am told that the problem is with Vista and the Atheros AR5007EG wireless network adapter.  The current version is and it tells me the device Overdrive only with version or higher will.  What I can, and if I can, how to move the driver to the required version?


    You can try to update the latest drivers for the network adapter and check if it helps: ' t-work correctly

    It will be useful.

  • Windows 8 problem with wireless network adapter

    I had a lot of trouble to stay connected to the internet with my college wireless network on

    my laptop Windows 8. Especially when my computer is endearing to load a large number of data, the connection becomes limited and stops working. I use the resolution of problems and there's always the wireless adapter, which always solve the problem. This problem will not occur on the unsecured network comments from school or home. I tried many solutions to solve the problem, as going to tab the wireless one adapter power management uncheck allow the computer to turn off this device to save power. nothing has worked so far. Here are the details of the detection of the troubleshooter from the last time that this problem occurred:

    Details about network adapter diagnosis: 
    Network adapter Wi-Fi driver information:
       Description . . . . . . . . . . : Dell Wireless 1704 802.11b/g/n (2.4GHz)
       Manufacturer  . . . . . . . . . : Broadcom
       Provider  . . . . . . . . . . . : Broadcom
       Version   . . . . . . . . . . . :
       Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem51.inf
       Inf File Date . . . . . . . . . : Monday, September 17, 2012  6:52:18 PM
       Section Name  . . . . . . . . . : BCM1704HMD_NT62
       Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4365&subsys_00161028
       Instance Status Flags . . . . . : 0x180200a
       Device Manager Status Code  . . : 0
       IfType  . . . . . . . . . . . . : 71
       Physical Media Type . . . . . . : 9
    Diagnostic information (wireless connectivity)
    Details about wireless connectivity diagnosis: 
    Information for connection being diagnosed
     Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87
     Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz)
     Interface type: Native WiFi
    Connection incident diagnosed
     Auto Configuration ID: 1
     Connection ID: 1
    Connection status summary
     Connection started at: 2015-03-08 14:48:33-522
     Profile match: Success
     Pre-Association: Success
     Association: Success
     Security and Authentication: Success
    List of visible access point(s): 7 item(s) total, 7 item(s) displayed
            BSSID       BSS Type PHY    Signal(dB)  Chnl/freq    SSID
    28-8A-1C-FE-CA-80   Infra        -91     1    smcm-guest
    28-8A-1C-FE-0D-80   Infra        -50     1    smcm-guest
    28-8A-1C-FE-0D-82   Infra        -54     1    resnet
    28-8A-1C-FE-B5-C0   Infra        -48     6    smcm-guest
    28-8A-1C-FE-B5-C2   Infra        -47     6    resnet
    28-8A-1C-FE-3F-40   Infra        -91     6    smcm-guest
    28-8A-1C-FE-3F-42   Infra        -88     6    resnet
    Connection History
     Information for Auto Configuration ID 1
      List of visible networks: 2 item(s) total, 2 item(s) displayed
      BSS Type PHY  Security    Signal(RSSI)    Compatible  SSID
      Infra      No      87  Yes     smcm-guest
      Infra      Yes     87  Yes     resnet
      List of preferred networks: 5 item(s)
       Profile: mobilenet
        SSID: mobilenet
        SSID length: 9
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028003
       Profile: NETGEAR30
        SSID: NETGEAR30
        SSID length: 9
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028003
       Profile: Yeager Network
        SSID: Yeager Network
        SSID length: 14
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028003
       Profile: resnet
        SSID: resnet
        SSID length: 6
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: Yes
       Profile: smcm-guest
        SSID: smcm-guest
        SSID length: 10
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
     Information for Connection ID 1
     Connection started at: 2015-03-08 14:48:33-522
      Auto Configuration ID: 1
      Profile: resnet
      SSID: resnet
      SSID length: 6
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Success
        Last AP:  28-8a-1c-fe-b5-c2
      Security and Authentication
       Configured security type: WPA2-802.1X
       Configured encryption type: CCMP(AES)
       802.1X protocol: Yes
        Authentication mode: User only
        EAP type: Authentication not started
        Number of 802.1X restarts: 0
        Number of 802.1X failures: 0
        802.1X status: Success
       Key exchange initiated: Yes
        Unicast key received: Yes
        Multicast key received: Yes
       Number of security packets received: 13
       Number of security packets sent: 13
       Security attempt status: Success
       Packet statistics
        Ndis Rx: 400791
        Ndis Tx: 204956
        Unicast decrypt success: 0
        Multicast decrypt success: 0
        Unicast decrypt failure: 0
        Multicast decrypt failure: 0
        Rx success: 1632
        Rx failure: 846
        Tx success: 240
        Tx failure: 0
        Tx retry: 24
        Tx multiple retry: 12
        Tx max lifetime exceeded: 0
        Tx ACK failure: 60
       Roaming history: 0 item(s)
    Diagnostic information (wireless connectivity)
    Details about wireless connectivity diagnosis: 
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Auto Configuration
     Initialize status: Success
    Information for connection being diagnosed
     Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87
     Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz)
     Interface type: Native WiFi
    Result of diagnosis: There may be problem
    Diagnostic information (wireless network adapter)
    Details about wireless network adapter diagnosis: 
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Native WiFi MSM
     Initialize status: Success
    Information for connection being diagnosed
     Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87
     Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz)
     Interface type: Native WiFi
     Profile: resnet
     SSID: resnet
     SSID length: 6
     Connection mode: Infra
     Security: Yes
     Connect even if network is not broadcasting: Yes
    Result of diagnosis: There may be problem

    Thanks for any help! It happened for about eight months and it's really frustrating.


    Check with Dell and Broadcom, their documentation diagnostics online and drivers.
    and ask questions in the forums about known problems. The two Dell driver update, then
    Broadcom if there is more recent.

    Dell support

    Dell support drivers - product manual & warranty Info (left side) - and much more

    Dell forums

    Dell PC Diagnostics
    Broadcom - downloads and Customer Support


    More troubleshooting:

    It is possible that the drivers you use, even if later now available, are not
    100% Windows compatible 8.1. Check with the manufacturer of your system (motherboard support
    Manufacturer of custom systems) and/or the manufacturer of the device. This one, like Intel,
    RealTek, Atheros and others may have newer versions is not available to the mother of system
    -site of the manufacturer on board. And continue to check in with them regularly over the next year.
    Also update the BIOS, drivers from the chipset of low level and major embedded and separate
    device drivers.

    Download your applications and devices in Windows 8.1


    Don't forget to check the updates of the firmware on the router, because who can have a definite effect
    on connections Windows 8.1 same if other OS systems connections are fine.

    Check with support of the manufacturer of the system (motherboard for customized systems manufacturer) and/or
    the manufacturer of real device driver updates. If there is no newer versions re - install the same
    ones. Ask known in their forums (if any) problems.


    General resolution: (after the above if necessary)

    Free Wi - Fi and wireless problems

    Note the use of Win Key + X and Win Key + W (to access control panel, run,
    and settings according to needs). Win + D key calls to the office and use
    Win Key activates / deactivates the desktop and start screen.


    Control Panel - Network and sharing Center - solve problems

    References to Vista also apply to Windows 7 and Windows 8.

    Your router be guess here, you have successfully updated the firmware a possible
    solution? And I would update your WiFi drivers on computers. How far away are they
    you have set in the router? Are there obstacles in the path?

    Actually try updating your driver and disabling the network logon.

    Control Panel - network - write down of the brand and the model of the Wifi - double click
    top - tab of the driver - write version - click on update driver (can't do
    nothing that MS is far behind the certification of drivers). Then right click on the Wifi
    Device and UNINSTALL - Reboot - it will refresh the driver stack.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.

    Download - SAVE - go where you put it - right click – RUN AS ADMIN.

    You can download several at once however restart after the installation of each of them.

    After watching the system Maker you can see the same device manufacturer
    more recent versions. (Those become your fonts of rescue system manufacturer).

    Repeat for network (NIC) card and is a good time to get the other update
    Drivers Windows 8 like updated drivers.

    The adapter in Microsoft Windows 8/8.1 network problems - how to fix? (Do not forget to see
    This section-> update the NIC driver).

    Drivers and Microsoft - Windows 8/8.1 - material

    Microsoft Windows 8/8.1 - Why Windows is not find my device? ' t-windows-conclusion-device

    Microsoft Windows 8/8.1 - what happens if a device is not installed correctly ' t-installed-correctly

    Make sure you know the details of connection to your wireless router - SSID and password.

    You lose connection when you do and have to redo your logon.

    Control Panel - Network & Sharing Center - set up a new connection or network



    TechingItEasy - how to join a Wi - Fi network in Windows 8 by MVP Andre Da Costa

    Microsoft - Windows 8/8.1 - Web & Networking

    Microsoft - Windows 8/8.1 - Wi - Fi & Networking


    Microsoft - Windows 7 - Why is my Internet connection so slow? (applies to Windows 8)

    Microsoft - Windows 8/8.1 - wired and wireless in Windows problems

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Satellite L500-13z - Windows 7 does not recognize wireless network adapter


    The Windows 7 RC Device Manager does not recognize my wireless network adapter (for example: Atheros, Intel or Realtek). I tried to install all the Toshiba support drivers, but none of them work:

    After installation, they ask me to connect the unit to my computer (of course it is still on the motherboard!).

    =>, Is there a way to know what is my Wifi adapter?

    that one failed: (this is the only Word to say "network adapter" with a yellow exclamation point).

    -Online someone knows when will be released Windows 7 drivers on the website?


    Before you begin to install all drivers WLAN you can find on the Toshiba site you must make sure that wireless network card, you have exactly. You can check in the Device Manager-online properties-online Details of the local network adapter device.
    Need you an information like PCI\VEN_XXXX & DEV_XXXX

    If you have based this information you are looking for with these terms on this site in order to determine the exact WLAN card:

    After that, you can download the driver appropriate for your laptop. Before installing, you must uninstall all other versions and restart the laptop.
    Also, make sure that the WIFI is enabled with the hardware switch and FN + F8.

    Welcome them

  • ConfigFree: windows pop up message: sellers application is controlling the wireless network adapter


    When I draw a line from nearby wireless networks (with or without WEP security) to the laptop in the middle icon,
    a popup message with the text: the provider application is controlling the wireless card.
    Does anyone know what this message or where I can get the answer to this question?

    After clicking on it you may see far (only the 'ok' button is available), the connecting line with the laptop wireless network disconnects after
    a few seconds.

    Thanks a lot for helping me...


    In my opinion this message appears because a 3rd WLan utility configures and controls the WiFi connection!
    There are different possibilities:
    The laptop uses the Intel wireless network adapter and the Intel Proset utility configures the WLan
    The laptop uses the Atheros WLan card and Atheros Client utility configures the WLan
    The windows have the option has been enabled and do this job.

    In this case ConfigFree application cannot configure and control the WiFi connection!

  • Changing the settings of the WLAN with an Atheros AR5007EG Wireless Network Adapter running on a Vista computer

    How can I set the preset wlan on ONE for an Atheros AR5007EG Wireless Network Adapter running on a Vista computer.  Currently, the default is OFF and I need to use the Fn F1 to bring up the option to turn it on, Iwant my laptop to connect to my wireless router automatically without having to do that.

    Thank you

    Hi Cath.

    In most cases, it is a configuration in the BIOS of the laptop that will solve the wireless by card.

    Then start the laptop enter in BIOS and look for an entry that configure the wireless to be all the time card.

    Where necessary the manual or computer support site must have the necessary info.

  • Windows 7 do not connect the wireless network adapter

    When in Device Manager it is k o workining with all installed software & advance mode: saying activated


    Original title: windows 7 do not connect the wireless network adapter when in Device Manager, it works with all installed software & advance mode: saying activated

    Hi omsaini,

    Thanks for posting your query on the Microsoft Community.

    Sorry to hear that you have to connect to a wireless network adapter trouble.

    To help you further on this subject, it would have been really helpful for us if you had

    mentioned a few details such as:

    (1) is there an error message you get when you try to connect to the internet?
    (2) is the persistent problem with all browsers installed on the machine?
    (3) what is the brand and the type of the network adapter (whether ADSL or an adapter included)?

    However, there are a few steps that we can try first:

    a. the following link has a very good tutorial on how to install a network adapter on the computer:
    (Note: the link is for Windows XP but works for Windows thus 7\8)

    b. the following link provides a holistic approach for DIY difficulty on the connectivity of Windows:

    h ttp://

    c. also, you can visit the following links as well:


    I hope this helps. Please contact us if you encounter any problem.

  • Unable to connect using Windows 7, Atheros and Linksys WRT300N wireless network adapter

    I recently bought 2 new laptops Acer running Windows 7. Each has an Atheros AR5B93 Wireless Network adapt installed.  In trying to establish a connection with a Linksys WRT300N wireless, I get an error saying that it was impossible to establish the connection.  Other computers on the wireless connection and the two machines work Windows 7 connects via Ethernet.  Please help solve.  Thank you.


    If you have 3rd party security meet try to uninstall it and clean the system out of its residual process.

    Jack-MVP Windows Networking. WWW.EZLAN.NET

  • Blitzz Super G PCI wireless network adapter works only in Windows XP SP3

    I looked for answers to this, and it seems that all they are pointing to the same question. Grave wireless network adapter failed after the Service Pack 3 update. My question is the same thing, I can't get the updated drivers (I have the original installation software, but they face STOP Installation) at some point, the OS would hurt identify the device that the atheros wireless network adapter and it worked but now nothing. Right now, I would like some clarification.

    1. how to fix this?
    2. why Microsoft has not fixed the problem? If it worked in SP2, why don't you just restore the defective file. I understand the WLANAPI. DLL is the main culprit and yet once wonder why neglect?

    Thank you in advance,
    Mario DiMare

    The watch supplier Atheros (the VEN_168C bit) link which you already knew and the Netgear WPN311 above (the DEV_0013 bit) device. If the database is to be believed, I guess Blitzz were product badging Netgear or at least using the same chip.

    Netgear drivers can help...

    Set a restore point first.


  • On V6302AU (V6000 Series) wireless network adapter

    I had no problem with my front wireless (and run wireless of my sister is not the network).  Now, when I turn on my computer the wireless signal turns blue and the icon says he's working.  However, my computer does not recognize all wireless networks.  The Windows Network Diagnostics indicates that the computer has an installed and configured wireless network adapter.  I've uninstalled and reinstalled the driver wireless lan broadcom for vista on the compact site, but that did not help.

    Can anyone help?

    Thank you


    I took my computer to my friends shop, sent it to HP and they replaced the part.  It took a few weeks and cost about NZ$ 80.  Problem solved.

    Take it to a professional!


  • Satellite L - had wireless network adapter

    Unable to get a wireless connection. I checked in the Device Manager and the Realtek wireless network adapter had disappeared. Had already tried to update the driver, but I guess if the unit isn't here, he doesn't want a driver.

    Found one (I mean heritage?) Wireless network adapter Realtek by doing something that I don't really know anymore, but that doesn't seem to work and will not be an update of the driver. In addition, my USB ports do not seem to work; "does not recognize USB devices", so the wireless mouse does not work and now my DVD player does not read DVD, however seems to read CDs.

    All of these flaws could be connected in a very simple way I have not discovered yet? My computer is virtually unusable. He sends me crazy. I checked the updates of Windows and made only Toshiba many downloads etc. as I can for the last 2 years but nothing seems to work.

    Really really welcome ideas. It works on Vista.
    Thank you very much

    Hi bonce,.

    > have done as much as possible etc Toshiba downloads I can for the last 2 years
    And now you have a confused until the Windows installation where nothing works correctly of course if something doesn t work correctly you can take a driver update, but stop just install what you find. In the end, nothing will work, and your only option is to reinstall Windows because you are not able to remove all of these drivers. If you install or update a driver you really should know what you're doing!

    Anyway, if you still use the startup of the operating system pre-installed drive HARD or Toshiba Recovery disk recovery facility. This will restore the original with all the drivers and tools settings. Your laptop will be working properly after that.

    This is an accurate description on HARD drive recovery:

  • Wireless network adapter could not be activated

    My laptop also did EXACTLY the same thing in the morning today.
    No effect with the wireless on switch on the computer. The light is always red. Last night an automatic update that happened (update for windows Vista (KB955430) 09/05/2009 09:03), which cannot be deleted. I don't know if this problem is related with the update.

    My laptop is HP Pavilion dv6439nr.  Running Windows Vista Home Premium (Service Pack 1).  Wireless adapter is "broadcom wireless 802.11 b/g WLAN PCI" that is gone now.
    Windows network diagnostics shows "this computer doesn't have a card installed and configured wireless network."
    HP Home Network Center shows "Wireless status: disabled; When I try to enable wireless LAN, it shows "wireless network adapter could not be activated.
    I tried to scan and reinstall the driver but the device does not appear.
    The wireless router works fine with other laptops.
    If anyone has a solution it would be greatly appreciated.
    Thank you

    It seems at this point that your wireless network adapter has a hardware problem.  Check out this troubleshooting guide step by step on the HP Pavilion support web site.  If you can't get your active wireless card, you will need to contact HP or repair HP authorized repair for hardware Center.

    Let us know if we can provide assistance.

    Thank you
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for

  • Boot camp windows 7 without internet probs

    Hi, can someone help me please? I installed windows 7 64 bit, cd, everything seems ok part of I can't go on the internet. I downloaded bootcamp and tried to install the drivers but it says that they are not compatible for the mac. It's a macbook pro

  • My seagate drive external drive keeps ejecting properly after installation of OS El Capitan

    My seagate external hard drive keeps ejecting properly after installation of OS El Capitan, it locks also towards the top and turns off, the ext drive when using, I have to restart my IMac 27 inches.  I have two ext hd who does very well for years be

  • Satellite A200-1If wifi intel 3945 change to intel 4965

    Is it possible to change the 3945 old Intel Wi - Fi in more recent with the support of N 4965? There will be problems of performance or something? Thank you

  • How to recover a saved file was 'open' e-mail

    Hello My problem is the following. I "opened" an attachment (word docx.) my email.I worked on it for days, and I pressed 'save the icon' like a million times throughout the day.What is strange, when I restart my computer, it was virtually impossible

  • Cannot open Microsoft fix it.

    I've been trying to open the site Web de Microsoft Fix It but still get a message that microsoft is looking at the problem. Any Advisor.