Windows wil lnot open pictures says windows cannot find the file (photos were recorded he said before that)

Windows will not open photos says windows cannot find the file (photos have been saved he previously said)

Thank you

Hello

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. Form when you try to open pictures? Is it in Photo Viewer?
  2. What type of files you are trying to open?
  3. You are able to open the photos in the Photos App?
  4. What is the brand and model of the computer?
  5. You did changes to the computer before this problem?

I suggest you to try the steps below and see if it helps you to solve the problem.

Method 1: Run the utility to search and index and check.

a. press the Windows key + X and click on Control Panel.

b. click on Troubleshooting.

c. Select display all on the upper left corner.

d. perform research and solving problems of indexing.

Method 2: Restart the Windows Search service and check.

(a) press Windows + R key and type "services.msc" and press ENTER.

(b) locate the Windows Search service and right-click on it.

(c) click Properties and check that the start option has been activated.

Method 3: If the problem persists, I suggest you to run a full scan using the Microsoft Safety Scanner (MSS) to ensure that the computer is virus-free.

The Microsoft Safety Scanner free is a downloadable security tool that allows analysis at the application and helps remove viruses, spyware and other malicious software. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

 

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

 

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Additional reference:

Photos app using Windows

http://Windows.Microsoft.com/en-us/Windows-8/photos-app-FAQ

Get back to us all the necessary information and the result of the proposed suggestion, we will be happy to help you again.

Kind regards

Tags: Windows

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