Windows will not open unless im in safemode, says superfetch will not work

I can't connect to my computer unless im in safemode, windows open so usually I try to open a session, so I went into safe mode and a scanner, its says superfetch does not, so I go to services and click it and it says its off so I click Start and it says it does not start in safe mode... I have not either a restore disk, what can I do? im not very computer smart, so if someone can explain in terms simple it would be great, also windows update does not work

Hi Shawn,

Thanks for posting this question in the Microsoft Community.

To provide a proper resolution, I would need more information on your side.

1. What is the brand and model of the computer?

2. what security software is installed?

3. don't you make changes to the computer before this problem?

4. when exactly you get the error message?

5. What is the error message you get with Windows Update?

6. is the computer connected to a network domain?

Let us try these methods.

Method 1.

You can try the last known good configuration and check if that helps.

Using the last good known Configuration: http://windows.microsoft.com/en-in/windows7/using-last-known-good-configuration

Method 2.

You can try restoring the system of advanced startup options and check if that helps.

Advanced boot (including safe mode) options: http://windows.microsoft.com/en-in/windows7/advanced-startup-options-including-safe-mode

Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

Method 3.

Updates are additions to software that can help to prevent or fix problems, enhance the operation of your computer, or improve your computing experience.

Updates: frequently asked questions: http://windows.microsoft.com/en-in/windows7/updates-frequently-asked-questions

Feel free to post your request here on the Forums of Windows, we would be happy to help you.

Tags: Windows

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