Windows will not see my DVD/CD drive
I have Windows Xp Professional SP3. Windows will not see my DVD +-RW which is internal drive, or my double-sided external DVD RW lightscribe. I tried the FixIt tool and the registry hack. They can work at the same time, but whenever I try to use the car, they both disappear again. Anyone have any new ideas?
Hello
· Since when are you facing this problem?
· Remember to make changes to the system?
· What registry hack you speak and what patch did you use?
Method 1:
I suggest you try the steps mentioned in the articles below and let us know your progress.
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529
Advanced Troubleshooting for issues that occur when you are installing a new CD or DVD drive in Windows XP
http://support.Microsoft.com/kb/314096
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Method 2:
I suggest to update the firmware of the CD/DVD drive on the system and check if the problem persists.
Method 3:
In addition, run the fix that is present in the link mentioned below.
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-us
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.
Tags: Windows
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