Windows will not update

My computer will check for the updates, and then when I go to "install updates and then closed" update screen remains the same since more than 6 hours and not update. It is common, and so I have not been able to update my computer for awhile. Is there a way to make this work?

Hi taylor_olver1,

Welcome to the Microsoft community newsgroups.

I suggest you to visit the following links to the Microsoft Support KB Article:

How to reset the Windows Update components?

http://support.microsoft.com/kb/971058 - run Microsoft Fix

Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update

http://support.Microsoft.com/kb/910339

Problems with installing updates

http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

How to troubleshoot common Windows Update, Microsoft Update and Windows Server Update Services installation

http://support.Microsoft.com/kb/906602

If the problem persists, I suggest to download System Update Readiness Tool for Windows 7 from the link below and check the logs and back to the rear to correlate any further on this issue.

http://support.Microsoft.com/kb/947821

The system update tool creates a log file that captures any issues that the tool found or fixed. The log file is located in the following location:

%SystemRoot%\Logs\CBS\CheckSUR.log

%SystemRoot%\Logs\CBS\CheckSUR.persist.log

Let me know if it works. Good luck!

Hope this information is useful.

Thank you and best regards,

Vijay KKS [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

Tags: Windows

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