Windows XP Activation questions, error 32777

Similar Questions

• Windows 7ultimate Activation Code error 0xC004E003

  I installed windows 7ultimate after farmate my laptop, but when I put in the activation code, error 0xC004E003 Code happens. Help, please

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
  (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
  Once saved, run the tool.
  Click on the button continue, which will produce the report.
  To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
  -* in your own thread *, please
   
  Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
  http://www.Microsoft.com/en-us/howtotell/hardware.aspx

• Windows Vista activation problem, error: product key is already in use on another computer.

  Original title: activation problems.

  After installing Windows Vista Ultimate 64-bit on my laptop, he asks now the product key to activate windows.  He won't accept him, indicating that the product key is already used on another computer.  It is not the case! What can I do?

  Hello les1helen,

  If you get a message that the product key is already in use then the next step is to use telephone activation. See this link from my Web site: http://vistasupport.mvps.org/product_key_already_in_use.htm

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• 0xc004f063 windows 7 activation question

  There was a problem with my bios yesterday, and I got a blue screen.

  Don't remember what the blue screen says that I had had the same blue screen appear a few weeks ago so I just thought it was a sign that the computer age.

  However, today, Windows is constantly telling me I have an authentic copy, even if I bought it and have a legitimate serial number.

  I tried the CMD.exe - run as admin-sfc/scannow, who did a 100% check and he says that he has been checked OK

  Microsoft phone support is closed in the United Kingdom today and I really wanted all sort today

  Thanks for any help

  Your best option is to try the phone of activation from Monday morning:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Windows Vista ICS question - error 765

  I already shared my internet connection, I have access through a USB Vodafone stick, with success, with my PS3 using the ICS feature.  It has been configured through the properties box to connect to the vodafone network.

  Now, I tried to set up a wireless ad-hoc connection to connect my itouch to internet.  But I hit a brick wall.

  1. firstly set up a new account administrator user so thinking I would not affect the settings I had already put in place for my PS3.

  2. I then tried to set up a wireless ad hoc network using the name "ITouch".  Has been through the usual Wizard to set up this connection, and then press the button at the end to ICS.

  3. Although my ITouch could see the network could not connect, which I discovered that I had used the wrong type of security encriptación.  So when I tried to look for the ad hoc server, 'ITouch' it wasn't in the list of wireless connections, hance could do nothing to change the settings.

  4. I then tried to set up another ad hoc Server ("ad hoc") with the correct settings, but when I arrived at the end of the wizard there is no ICS button.  However my ITouch could now see the new network and conect, although it still would not connect to internet.  Review of the network and page sharing the adhoc network said he had local access.

  5. that's why I have is in the properties of the vodafone network and checked the ICS box and define the fall to the bottom of the wireless connection box.  At this point, I received the error 765.

  My thoughts are that the first ad-hoc server, I set up has become corrupted, so he listed is not in the list of connections wireless and is always connected to the fixed IP address vista allocates for ICS.  My main problem is that it didn't just change the parameters of the new user account, but it applied across all accounts on my laptop.  Now, I can't even reconnect my PS3.

  I tried to uninstall the device vodafone with all entries in the system registry and device associated with this internet connection manager already.

  Does anyone know how to clear all the IPS fixed without being able to see them anywhere.

  At soon, Brett.

  EU back up and functional.  As suggested:

  1. I uninstalled the software for the vodafone mobile internet

  2 deleted all wireless and network card (via Device Manager) drivers

  3. removed all the connections wireless through the network and sharing Center

  4 restarted the laptop that has reinstalled all devices

  5 load the software for the mobile internet connection

• Windows Activation Technologies error

  I don't know when it started to come but the pop-up Windows Activation Technologies has developed over the past few weeks.

  He says I'm not running a genuine copy of windows. Windows provided with the laptop that I bought 3 years ago.
  When I click on solve online and download Windows Update Activation, an error pops up before finishing installation:
  "Failure of the installation of the update. "Information about the error - 0xC8000247".
  Help, please.
  Thank you.

  How to activate Windows 7 or Vista manually (activate by phone)
  http://support.Microsoft.com/kb/950929/en-us

  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) select your "country" in the list.
  (4) choose the option "activate phone".
  (5) stay on the phone * do not select/press any option * and wait for a person to help you.
  (6) explain your problem clearly to the support person.
  (7) the person must give you a confirmation ID, copy it down on paper,
  (8) check that the ID is correct in reading the support person.
  (9) to enter the ID number, then click 'Next' to complete the activation process.

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  (888) 725-1047 or 800-936-5700

  -Product key of letters and numbers-

  Not confused the letter B with the number 8, the letter Q with the letter O.
  the letter G and the number 6.

  A, E, I, O and u are not used.

  ----------------------------  Alternatives -------------------------------------

  To enable the use of the phone

  1. open Activation of Windows by clicking on the Start button, right click on computer, clicking Properties.
  then by clicking on activate Windows now. ?

  2. click on show me other ways to activate.

  3 type your Windows 7 product key, and then click Next.

  4. click on use the automated telephone and then click Next.
  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  5. click on the location nearest you from the drop-down list, and then click Next.

  6. call one of the available phone numbers listed. An automated system will guide you through the activation process.

  7. When prompted, enter the installation ID that is listed on your screen in your phone keypad.

  8 Note the confirmation ID the phone system gives you.

  9. under the terms of step 3, type the confirmation ID in the space provided, click Next, and then follow the instructions.

  10. If the activation is not successful, stay on the line to be transferred to a product activation agent who can help you.

  How to contact a Microsoft Product Activation Center by phone
  http://support.Microsoft.com/kb/950929

  Microsoft Activation centers worldwide telephone numbers:
  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
  (This site is for activating Volume License, but if you call, they will help you)

  The phone number is not working:
  Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

  Register Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/help/register
  Register Windows 7 and you automatically receive a series of three welcome to Windows e-mails
  filled with tips, creative tips and other information to you help get the most out of Windows 7.
  You also get a subscription to the monthly newsletter of Windows Explorer,
  where you will find other tips and tricks, as well as special offers.

  Learn about Activation:
  http://TechNet.Microsoft.com/en-us/library/ff793423.aspx

  J W Stuart: http://www.pagestart.com

• Windows vista activation problem product ID and Java (0xc0000005) fatal error after installation of windows vista format.

  Original title: try to put wrong question ID problem!

  Due to problems of Java, I formatted and made a new installation.  My Vista Home Premium says its active.  When I try to put my product id was not found. When I try to leave microsoft to find that they can't pick up my computer and I can't enter by hand, he said its incorrect.   When I try to ask online chat, I cut that they deal with activation problems.  It is activated, I can't get the Web site recognize my product id, so I can post for help?  The world is - that sound familiar at all?

  I have fatal routine Java errors when I play a game Runescape.  I'd appreciate any help anyone could give me. Thank you

  A fatal error has been detected by Java runtime environment:
  #
  # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x6d884dca, pid = 3032, tid = 2976
  #
  # Version JRE: 6.0_30 - b12
  # Java VM: Java hotspot Client VM (20, 5 - b03 in mixed mode, sharing windows - x 86)
  # Problematic frame:
  # V [jvm.dll + 0x94dca]
  #
  # If you want to submit a bug report, please visit:
  # http://java.sun.com/webapps/bugreport/crash.jsp
  #

  Hi Verisetti,

  Have you installed security software after formatting windows?

  If so, you can uninstall the security software temporarily and check if you receive the access violation error.

  If the uninstallation of security software solves the problem, you may need to configure the settings of the software of safety accordingly. Please contact the software vendor for assistance in this regard.

  Note: Make sure that you install the security software after the trial.

  What about Windows vista product ID, you can try to validate Windows and check if it helps.

  For more information, see the following articles:

  What is the validation, and how does it work?

  Genuine Windows: Frequently asked questions

• Windows product activation error.

  "This copy of Windows is not activated." notification in the lower right of the screen and when loggin in I get a message box with the title "Windows Product Activation" and the error message "this copy of Windows must be activated with Microsoft before you can log in.  You want to activate Windows now? "When you select Yes, disappears from the message window - but then I am disconnected and returns to the quick connect screen.

  Other symptoms:
  -I cannot go beyond this loop, are unable to Task Manager. No access to Internet Explorer.
  -I can't go past the same loop when starting mode safe mode with network support.  No access to Internet Explorer.
  -I can't go through this loop to see if the network connection is active and connected to the internet.  I have to assume it's (hard wired and wireless).
  -I CAN start in Mode safe mode without network support.  I am able to run diagnostics for MGA (results below).
  -The real MS product sticker is attached and filled then number in the diag MGA results.
  -J' I run chkdsk and there is no problem.
  -I can't find restore points even if the system has worked to restore the system.
  -I get an error CODE.
  -Machine has been used for more than 30 days.

  MGA Diagnostics results:
  Diagnostic report (1.9.0011.0):
  -----------------------------------------
  Given WGA-->
  Release status: not activated
  Validation code: 1

  Code of Validation caching: n/a
  Windows product key: *-*-* - PJTQC - JTX9B
  Windows product key hash: FFJGyAx8iZ7tapMlvx72F80i6is =
  Windows product ID: 76487-OEM-2227697-07508
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 5.1.2600.2.00010100.3.0.pro
  ID: {BE885138-6EA1-421D-9BD5-CE6540C2C849} (3)
  Admin: Yes
  TestCab: 0x0
  WGA version: registered, 1.9.40.0
  Signed by: Microsoft
  Product name: n/a
  Architecture: n/a
  Build lab: N/A
  TTS error: n/a
  Validation of diagnosis: FCEE394C-429-8007007e_025D1FF3-344-8007007e_025D1FF3-229-8007007e_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a
  Version: n/a

  WGA Notifications data-->
  Caching of results: 1
  File: Yes
  Version: 1.9.40.0
  WgaTray.exe signed by: Microsoft
  WgaLogon.dll signed by: Microsoft

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Professional Plus 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: FCEE394C-429-8007007e_025D1FF3-344-8007007e_025D1FF3-229-8007007e_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; INTERNET EXPLORER 6.0; Win32)
  Default browser: C:\Program may Explorer\IEXPLORE.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {BE885138-6EA1-421D-9BD5-CE6540C2C849}1.9.0011.05.1.2600.2.00010100.3.0.prox 32*-*-*-*-JTX9B76487-OEM-2227697-075083S-1-5-21-1439906313-1615061138-1316817595C80100280184206204090409Mountain Standard Time(GMT-07:00)03100100Microsoft Office Professional Plus 2007126C623107B315586Gt3sVk + aSM4F / WLh3Kf5DGn + Sm8 =89409-707-1756745-6560714

  License data-->
  N/A

  --> HWID data
  N/A

  Activation 1.0 data OEM-->
  BIOS string matches: no
  BIOS marker string: N/A
  Marker of OEMBIOS string. DAT: N/a, hr = 0x80004005

  Activation 2.0 data OEM-->
  N/A

  Use the option to activate by phone!

• Receive an error message that reads: Windows Product Activation.

  Windows product activation.  The product key is not valid for this media type.  Please use the CD of instulation correct to reinstall Windows.
  Error: 0 x 80040509 is also easy to reinstall the Windows CD? I have lost the previous information I had on my computer?

  Hi Harley Girl,

  Thanks for posting. This error message occurs if you use a key that is not the same as the CD that you are installing with. Please find the disc that goes with this key, or reinstall using the media that are associated to reinstall. Also if it is OEM you can contact them to get additional support.

  I hope this helps!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I want to activate my window vista business, but when the window is activated, I have a problem and it is error code is 0xC004C020

  I want ro activate my vista Enterprise window, but when the window is activated, I have a problem and it is error code is 0xC004C020

  Visit: http://www.microsoft.com/genuine/diag/> and click on "start the Diagnostics.

  `~`

  0xC004C020 error code

  Symptom

  When you try to use a MAK to activate one or more computers, you may receive the following error message:

  0xC004C020
  The activation server reported that the Multiple Activation key has exceeded its limit.

  Cause

  The MAK has exceeded the activation limit. By design, MAKs have a limited number of activations.

  Workaround

  Contact the product activation call center to obtain a new MAK or to increase the limit on the existing MAK activation.

  `~`

  What type of license you have?

  If you have an OEM or FPP product, then you should have your license key on your computer or on the packaging. Contact the Microsoft Activation Center to find out if your product key is valid:

  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.

  4. take the phone activation option and brace yourself for a real person.

  `~`

  During the activation of the phone

  Go to Start

  Click run

  And type SLUI 05

  In the drop-down list, select the name of the country you live. This is important because depending on the country you select, you will assign a number to call.

  Click the nearest location > United States

  Click Next

  This window contains all the information you need.

  Step 1 contains the number you call.

  Step 2 contains a series of unique numbers, you will need to provide the series of numbers to the operator (don't make any mistakes).

  Step 3 If everything is Ok, the operator will provide you with a confirmation ID, you will need to enter numbers in the boxes in step 3 and press ENTER.

  Activation of the telephone process is simple, try to use common sense in his answers.

  If the confirmation correct what ID provided it must be welcomed by a new window confirming a real installation.

  UTC/GMT is 23:00 on Saturday, November 19, 2011

• Windows 7 Activation error Code: 0x004F061

  I have a PC with Windows 7 installed on it to custom build. I have been running Windows 7 during about 2 months now and suddenly received a message that my version of Windows is not valid. After re-entered my key as requested product, I get the above error code and the message that says "this product key can only be used for the upgrade, no new installation? What gives?

  Hello

  I suggest visit the below link for more information on the issue, you face.

  http://Windows.Microsoft.com/en-us/Windows7/Windows-7-activation-error-0xC004F061

  It will be useful.

• Error: Code Windows 7 Activation error: 0xC004C020

  I have an original windows 7 msdnaa professional, but I could not activate. Please help me solve the problem.

  How to fix Volume Windows 7 Activation error codes
  Computers Windows Vista and Windows Server 2008.
  http://support.Microsoft.com/kb/938450
  Includes a list of the different error of activation codes (for example 0xC004C020) and solutions.

  J W Stuart: http://www.pagestart.com

• New computer Windows 8. 64-bit activation problems error code 0 x 80070424

  When I started the computer I followed all the instructions, I registered online. After a few weeks the activation problem started. Whenever I'm on now it says I need to activate Windows

  Can not activate now try more later or contact Microsoft Support.

  It is Windows 8. 64 bit. When I go to control panel > system and security > Action Center, I get this message.

  Windows is activated,

  See details of Activation,

  No Product Information

  Activate

  Then I get error code 0 x 80070424

  Please help me.

  Barbara

  Yes, it will work on a desktop computer

  To locate the product key that is built into the bios on Windows 8, use the key Finder Windows

  http://www.Winkeyfinder.com/download

• When you install Windows 7, receive the error Code 0 x 80070490

  At the beginning of the installation of Windows 7, I get this error message.

  * original title - Error Code 0 x 80070490 Windows Setup can't find a place to store temporary installation files. Intall Windows, make sure that a partition on your startup disk has at least 686 megabytes of free space

  Try these suggestions:

  Error 0 x 80070005 occurs if the upgrade doesn't have permission to the folder writecertain. Try the following steps:

  Reset permissions
  ============

  1 if please download the subinacl.msi from the following link and save the patch to installation on the desktop:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=e8ba3e56-d8fe-4A91-93Cf-ed6985e3927b&displaylang=en#AffinityDownloads

  2. go to your desktop and double-click on the downloaded file.
  3. Please select the C:\Windows\System32 folder as the Destination folder during installation. Later, we will use this tool to reset the permissions on the current computer settings.

  4. click on the button 'Start' in the 'Search' bar type: "Notepad" (without the quotes) and press ENTER.
  5. copy the following commands, and then paste them into the opened Notepad window:

  off @echo

  Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = administrators = f
  Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = administrators = f
  Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = administrators = f
  Subinacl % lecteur_systeme % /subdirectories / Grant = administrators = f

  Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = system = f
  Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = system = f
  Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = system = f
  Subinacl % lecteur_systeme % /subdirectories / Grant = system = f

  @Echo =========================
  Completed @Echo.
  @Echo =========================
  @pause

  6. After you paste the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "reset.bat" as the file name and choose "Desktop" in the Panel on the left as the save location.

  7. refer to the desktop and right click the reset.bat file, then choose "Run as Administrator".
  8. you will see a window of type BACK treatment.

  NOTE: It may take several minutes, please be patient. When it is finished, you will be prompted with the message: "finished, press any key to continue."

  If the same thing happens, move to the next step.

  Run the upgrade by using the built-in Administrator

  ================================

  1. click the button start-> all programs-> Accessories.

  2. right click on command prompt and select "run as Administrator".

  3. click on continue when user account control window appears.

  4 copy the following command and press ENTER:

  NET user administrator / Active: Yes

  5 restart the computer and then log on the computer of this administrator account.

  6. run the upgrade to windows 7.

  Error code 0 x 80070005 usually indicates that you don't have enough privileges or the operation is blocked. I know, some programs (Boot Camp on a Mac PC, etc.) is not compatible with Windows 7, if you have installed these programs on the computer, you may not be able to perform the upgrade.  You should uninstall these programs before upgrading. In addition, such a question may be related to UAC, I recommend you turn off UAC in Windows Vista, if you have installed security software, try uninstalling the security application as well.

  BTW, for your references, I found similar questions:

  Windows could not create a required installation folder. Error code: 0x80070005
  http://social.technet.Microsoft.com/forums/en-us/w7itproinstall/thread/d04e9cf3-3eae-4A1F-a9f8-e2c5ed88d183/

  "Cannot create file" error when you try to install Windows 7
  http://social.technet.Microsoft.com/forums/en/w7itproinstall/thread/3621e8cf-B2CE-479b-BEAC-08acc435a856

  Error 0 x 80070005 when upgrading to windows 7 from vista
  http://social.technet.Microsoft.com/forums/en-us/w7itproinstall/thread/08986904-c822-4801-95a5-55ddd5aadcea/

  See also:

  http://social.answers.Microsoft.com/forums/en-us/w7install/thread/cb679e27-f2e6-4CD5-b708-a4992cec5a9d

  CREDIT: Dale Qiao Microsoft, host and cdobbs releasing It Easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• Error when viewing PDF forms: "Windows received an HTTP error message: 403 (refused) of detected «perass.state.nm.us»»

  Received an error message where it says "Windows received an HTTP error message: 403 (refused) of detected 'perass.state.nm.us'. '.  I get this error message after connecting and trying to open/view the forms in PDF format.  Can anyone help?

  Original title: problem display forms in PDF format after connecting to the site of Governor

  Hey Ern,

  Thanks for posting your query in Microsoft Community.

  I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. You made any hardware or software changes the computer recently?
  2. You have a wired or a wireless connection?
  3. You have a router connected to the computer?

  The question could arise if it is missing or damaged Internet Explorer files that the display of the script on the page or if the Hosts file is damaged or contains incorrect information. To resolve this problem, I would suggest trying the following methods and check if the problem persists.

  Method 1:

  Try to start the system in safe mode and check if the number is reproduced. If this isn't the case, then clean the computer starts and check if that helps.

  Step 1:

  Safe mode is a diagnostic mode in which you are connected with only the minimal necessary services and active pilots. Check if the number is reproduced.

  Start your computer in safe mode

  Note: In the advanced startup options, select safe mode with network .

  Step 2:

  Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
  How to perform a clean boot in Windows

  Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

  If the problem persists, try the following method.

  Method 2:

  Read the following article and check if it helps.

  Get help with the Web site (HTTP error) error messages.

  If the problem persists, try the following method.

  Method 3:

  1. Go to Start, click all programs and open the Accessories.
  2. Right-click on command prompt in the list programs, and then select run as administrator. If you are prompted for an administrator password or for confirmation, type your password, click OK, or alternatively click on Yes.
  3. In the command prompt, type the following commands and press ENTER after each command:
     ipconfig/release
     ipconfig/renew ipconfig/flushdns
  4. Close the command prompt and restart the system.

  See if the problem is resolved.

  If it is not resolved, follow these steps if you are connected to a router.

  1. It turn off, unplug, unplug it and wait 5-10 minutes.
  2. Shut down the computer.
  3. Wait 5 - 10 minutes.
  4. Reconnect the router, restart the router and don't plug it in yet.
  5. Start your computer, connect to Windows and connect the router to the computer.
  6. Try to connect to the Internet.

  If the problem persists, try to update the firmware on the router, you can get this update from the manufacturer's Web site.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.