Windows XP Professional does not start in any mode

I have a Dell Latitude D610 & I got it in 2005. Its operation under Windows XP service pack 3 & I do not have all disks is it came with.

I recently received a security update that I got about 15 files corrupt on the laptop, when I went to check what they where I noticed I had to reactivate or buy the license for the software security so I thought I would like to remove this security software that was on it & replace it with the free version of AVG that I use on my home computer.

I could not remove security software that I think Microsoft is up so I tried to install the AVG software in any case. The laptop would not download AVG completely, so I tried to manually remove the files that were corrupted.

Now realizing that it was a mistake, because my laptop won't turn on, show the DELL page & then I see is a black screen, no errors or messages.

I tried & brings me to the Blue & gray setup page, there is a list of folders as follows, most which have a list of the subfolders:

System

Onboard devices

Video

Security

Power management

Maintenance

Docking station

Behavior of PUBLICATION

Wireless

I tried & I can see the black & white boot which reads options page:

Use the arrow keys up and down to move the pointer to the desired boot device. Press [Enter] to boot or ESC to cancel.

Internal HARD drive

CD/DVD/CD-RW drive

Bus card NIC

Integrated NETWORK interface

BIOS Setup

Diagnosis

I tried & I can see black & advanced options menu white page which reads:

Windows Advanced Options menu

Please select an option:

Safe mode

Safe mode with networking

Safe mode with command prompt

Enable Boot logging

Enable VGA Mode

Last good Configuration known (your most recent settings that worked)

Directory Services Restore Mode (Windows controllers only)

Debug mode

Disable the automatic restart in the event of system failure

Start Windows normally

Reset

Return to OS Choices Menu

Use top and down arrow keys to move to the highest of your choice

(None of these options work for me)

I also have triedpressing and and then by pressing . Then release both buttons at the same time. It doesn't matter, I thought it would allow me to do a restore on the laptop.

Any advice would be great?

You can try to run the CD created by one of those AV programs and see if that takes care of it, but I am not confident anything but a clean install will help at this point:

http://www.techmixer.com/free-bootable-antivirus-rescue-CDs-download-list/
-SC Tom
-There is no such thing as TMI if you request technical support.

Tags: Windows

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